1: Attracting Attention
(1-3) You rely mostly on word of mouth, referrals, door knocking, paying for leads, or luck — there’s no consistent marketing strategy.
(4-6) You do some marketing like SEO, paid ads, but it’s generic.
(7-9) You run targeted ads that attract solid leads, but it’s just not always consistent.
(10-12) You have a dialed in system attracting replacement ready leads consistently
2: Turning Leads into Prospects
(1-3) You don’t have a follow-up system — it’s all manual, random, or delayed… and most leads go cold
(4-6) You follow up with some leads, but it’s hit or miss — and you’re probably missing out on jobs because of it.
(7-9) Most leads are followed up with quickly, and many turn into appointments — but there’s still some slipping through the cracks
(10-12) You’ve got a system where every lead is followed up with immediately and consistently until you connect or get them booked.
3: Closing Consistently
(1-3) You’re spending time on quotes and appointments, but hardly any of them are turning into real jobs
(4-6) You get appointments, but a lot of them aren’t ready, aren’t serious, or don’t turn into work
(6-9) You’re closing a good number of jobs, but not all appointments are with serious or qualified homeowners
(10-12) You’re meeting with qualified, ready-to-buy homeowners — and closing most of your appointments into profitable jobs
4: Multiplying Jobs
(1-3) After a job’s done, it’s crickets — no reviews, no referrals, no follow-up
(4-6) Once in a while, you get a referral or small add-on job, but it’s not consistent
(7-9) Some jobs bring in extras or referrals, but it’s hit or miss and not something you can count on
(10-12) Each closed job leads to extra work — like gutters, a second property, a referral, or another home in the same neighborhood
5: Maximizing Lifetime Value
(1-3) Once a job is done, it’s done — there’s no follow-up or plan to turn past clients into future business.
(4-6) You’ve reached out to a few past clients here and there, but there’s no real structure behind it
(7-9) You follow up now and then, and sometimes it leads to more work — but it’s not something you can predict.
(10-12) You stay in touch with past clients through a system that runs like clockwork — you expect referrals and repeat jobs, and it’s down to a science.
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