brilliant staff, rang up for some last minute bunting today and the lady was so sweet and held it back for me, fantastic service

We’ve recently ordered 2 lots of balloons for our daughters birthday. The service we received was fantastic, so patient and quick and efficient. We have used Enchanted before when we got married and every year for every birthday, we always call you first to order things before contacting anyone else as we know how great you are. Thank you!

Fantastic banner made for my sons first birthday! Great quality. Only downfall was when I came to collect I was told it would be a 20 minute wait even though I had ordered two weeks previously, turned out the lady on the counter had me mixed with another customer so I had waited for no reason. But the product was totally worth the wait and will shop with them again.

A beautiful display which made my daughter’s 18th really special. Carollyn was helpful and friendly throughout all our communication. Highly recommended.

This is the best option around Bristol.

Enchanted Events decorated my church and wedding venue. Everything looked amazing and just what we asked for

Thankyou so much Enchanted for dressing our wedding venue Saturday! It was just perfect and was just how I invisioned and more . Carolyn was brilliant from our 1st consultation , she took on my ideas and transformed the rooms inside and out to make my perfect fairytale wedding come true and I can't thank you enough ❤

Hello all, it is almost a year ago that my wife Joan had a surprise with an amazing array of balloons for finishing her sponsored every other day 1 mile walk for dementia. The stand up balloon creation was wonderful and the main balloon with the message on we still have and it is going strong. Thank you Enchanted Balloons, you created a work of art that has many happy memories. Regards Richard

Absolutely fabulous balloon place to go and get wonderful surprises for loved ones. The bespoke balloons I have had made by enchanted have brought joy. Thanks Phil Osmond.

I have been having balloons from enchanted since my sons baby shower back in 2015 I come back every year. Even during lockdown I was able to get balloons for my daughters 1st birthday and my Sons birthday. Amazing service every time and amazing delivery service aswell!!

Stunning balloon boxes i bought for my bridesmaids, helping me out last minute, going above and beyond for my needs! Thankyou so much. 3 happy girls x

Always good service at Enchanted. Great choice of balloons and some lovely party bits. Also noticed some great things for Christmas too!

Good value, quick service, kind team and a great stock of balloons and other party bits and bobs!

Enchanted made the most fantastic balloon fairy for Sher for the flash mob at Frenchay BIRU at the weekend. Thank you Carollyn at Enchanted.

So rude , I feel sorry for the other lady working for her

I would love to say a massive thank you for every thing the room looked amazing.. I fell in love with our LOVE sign it was amazing and beautiful 😍 The kids loves the sweet cart… This woman so lovely we left some cards in the post box and the same day she came to house and posted them so nice of her to go out her way for us!! I would definitely recommend her to anyone 😊 Than you again ❤️

Thank you so much for creating this for our wedding last Saturday! It was just beautiful and perfect 🤗

What a rude women! I took some balloons in that I purchased myself for her to inflate and she was very releuctant to do them, even though they offer that as a service. She said "they wont float, and if they do they wont last until the next day" - 2 Weeks later they are still floating! She just wanted to sell me hers. Very rude, over priced and out for the money. Avoid!!

Beautiful balloon made for my mums 50th birthday. Easy to order and collect. The balloon was exactly what I had asked for. Would highly recommend enchanted wedding, Event’s & parties Bristol.

Fantastic Service - I hired a Gorgeous Peony Flower wall and huge light up 21 numbers for my daughters 21st Birthday weekend. Carolyne was so helpful nothing too much trouble. The Delivery service and set up was also top notch - thank you so much. Fully Recommend!

Amazing zebra sculpture balloons delivered two weeks ago and still going strong ! First class service throughout . I ordered this blind as am in London and ordered for daughters birthday in Bristol would definitely recommend and would order again Thankyou so much

Amazing light up numbers and really well priced! Definitely recommend

We loved our balloon for our postponed wedding. thank you so much

Absolutely fabulous balloon displays. I’ve used Carollyn for my family and friends birthdays and they are stunning. I highly recommend using this business #shoplocal

Went to collect my sons balloons at 2.30 as agreed and no sign of anyone in the shop, numerous calls to be diverted to answer phone. Not impressed atall and now I have to go to work wondering what the hell is going on and wether my son will have anything for his birthday!

Really wonderful experience. Lovely people, from the lady taking the order to the chap delivering the balloons. Home delivery to the village as design was so huge and the balloons are absolutely stunning. Thank you for making our daughter’s lockdown birthday so special.

Absolutely amazing service! Will definitely be using again x

Love these balloons. Carollyn has a great creative skill and it shows in every balloon piece she does. Well done 💞

Thank you for arranging a balloon for my son's birthday. Things are not easy in this world just now and we wanted to make a fuss from Scotland. Called and the order was not a problem. Angela Hobson

Thank you for the balloons ordered to celebrate the birth of my granddaughter. I was able to provide all the details and collect on the same day. The totem pole balloon is still inflated and in the nursery, she was born 12th November.

Absolutely the best shop. Literally anything you need & if not they are happy to help if they can source it. Friendly staff always very helpful. It’s nice to have this on my door step. I brought a personalised mug for my dads birthday from my son. Also a giant nutcracker balloon recently. As well as cards and more Christmas bits. And they have cute little elf drinking bottles. I want everything ... More

Absolutely the best shop. Literally anything you need & if not they are happy to help if they can source it. Friendly staff always very helpful. It’s nice to have this on my door step. I brought a personalised mug for my dads birthday from my son. Also a giant nutcracker balloon recently. As well as cards and more Christmas bits. And they have cute little elf drinking bottles. I want everything in there my idea of heaven. Less

Excellent service, have used Enchanted a few times and have always been impressed with the products and service.

Had many balloons from them over many years always do a fabulous job highly recommended

We have been using Enchanted for many years for Halloween and Valentines and they have always been excellent Lovely and helpful staff & products are perfect We just got the elf in isolation and the kids loved it and looks great 10/10 always and big thank you

Amazing products and service will Definitely be back!

thankyou for are lovely balloons I have one happy princess anyone thinking of getting any balloons go here great service and lovely staff highly recommend xx

This morning we welcomed back Buddy and his pet reindeer, Burt! Their arrival sparked immediate excitement, with both kids gasping “wow” and rushing over to inspect the snow-globe carriage! Fantastic quality and a lovely touch with the inclusion of sweets, made the start of our festivities that bit more special! Thank you so much!

Would like to say how blown away we are with my daughters 21st balloon display!,, absolutely loved it , thankyou , and highly recommend Enchanted wedding and parties , we have had a display done for my other daughters birthday earlier in the year and were really pleased , your attention to detail and love for your job really shows , THANKYOU .

Have bought birthday and wedding balloons, had lots of helpful advice and we’ve been really pleased with the service and quality of the balloons , they delivered on their promise

Great friendly place always got what needed get here every time

Enchanted has been my 'go to' place for balloons in the last couple of years. Always have what I want, and always present them beautifully. During Lockdown, in June, we recieved great service - Birthday balloon delivered to the door for my daughter's birthday.

Thank you so much for your help with my recent order. I was delighted with it. Great service and lovely products. Would definitely recommend and use again.

Fantastic service, got a huge range of colours for balloons, went for a cluster of 3 & table top decor for a small party. Staff were so helpful and couldn’t do enough for me.

Fantastic shop. Only tiny but contains everything you need for a celebration or party In every colour you can think of. The staff went out of their way to help me chose the appropriate decor for my daughter and even dropped everything when I rang up last minute to ask for another balloon cluster. Fabulous range of balloon decorations available from the basic to the elaborate. Very useful online s... More

Fantastic shop. Only tiny but contains everything you need for a celebration or party In every colour you can think of. The staff went out of their way to help me chose the appropriate decor for my daughter and even dropped everything when I rang up last minute to ask for another balloon cluster. Fabulous range of balloon decorations available from the basic to the elaborate. Very useful online shop so you can order from the comfort of your home if unable to get to the shop. I ordered online & collected and alps the relevant Covid measures are in place! Less

Avoid!! No customer service skills even for the disabled!.....I had called ahead before to make sure they had what I needed as myself and my son who has autism, are exempt from wearing masks so I do not travel unnecessarily. As me and my son stepped through the door we were told we needed masks. I then explained we both have an exemption (expecting a soft response of “oh okay” or “apologies” as t... More

Avoid!! No customer service skills even for the disabled!.....I had called ahead before to make sure they had what I needed as myself and my son who has autism, are exempt from wearing masks so I do not travel unnecessarily. As me and my son stepped through the door we were told we needed masks. I then explained we both have an exemption (expecting a soft response of “oh okay” or “apologies” as this is what good customer service consists of). Instead, the woman working there huffed and puffed as though she was thinking of whether to let us enter the shop! So we felt like a burden already. She then ordered us to “make sure you use the hand gel then”. At that point I could have explained that my son uses his own special hand gel due to his sensory issues and had used it prior to entering the shop but I decided against it as I already felt unwelcome and I shouldn’t have to explain my sons condition to anyone especially somewhere I have gone to spend my money! I went to Poppers on Gloucester Road instead, excellent customer service and better range in stock. Less

Such a GREAT service 👏 im so pleased with my husbands balloons x Thank you Ladies x (they are hidden away until tomorrow) 💚🤍❤

one word - AMAZINGGGGGGGGGGGGG!!!!

Excellent service

We ordered some helium balloons for a Grandparents 70th Birthday last week. Carolynn the owner was very professional and respectful of keeping her distance when we collected them. We also ordered at very short notice before we click and collect, and she was very accomodating on this front also. Would highly recommend this shop!

Highly recommend! We got our gender reveal balloon and they were so accommodating to ensure we had it on time! Thank you!! Xx

i had a 50th birthday during lockdown and the lady was really helpful advising and making suggestions nothing was too much trouble. really do recommend this company.

Highly Recommend using enchanted events for any party needs!!! I needed a gender reveal balloon very last minute (not even 24hrs notice) and they have helped provide one and stayed at the shop late so I could collect after work!! Thank you so much and will deffo be using again! You are the best 💗

Thank you for making my daughters boring lockdown 18th birthday fabulous 💖💖💖

Needed a gender reveal balloon last minute due to deliveries not turning up etc and I was not disappointed in the slightest. Carollyn was prompt in responding despite the demand and difficult times. She made me feel reassured, was so friendly and efficient. Would 100% recommend Enchanted for any balloons/events & parties you are having!! Such good quality, professional and friendly service☺️ ... More

Needed a gender reveal balloon last minute due to deliveries not turning up etc and I was not disappointed in the slightest. Carollyn was prompt in responding despite the demand and difficult times. She made me feel reassured, was so friendly and efficient. Would 100% recommend Enchanted for any balloons/events & parties you are having!! Such good quality, professional and friendly service☺️ thanks for making our day so special💖 Less

Such a friendly lady. Sorted all problems quickly and professionally. Good quality balloons!

Yet again I want to say a massive thank you you always deliver some amazing things for me The display of balloons you done for me this weekend to present them to my sisters to surprise them with a bear that I had made from some of mums lovely clothes hidden inside my sisters were blown away thank you so much ❤️😘 also for the beautiful display of I love mum ❤️ for Mother’s Day

I can’t recommend enough. After a disaster we went to them for help and they couldn’t of done a better job. They came to our salon the next morning to do a lovely window display for our 10 year anniversary and we’ve had so many compliments.

Amazing shop with incredibly creative ladies to make your balloons just perfect xx

Fab service, great products

on Saturday the 24th of August Enchanted created our perfect day,it was perfect from start to finish we have had many comments at how fab you made our decor and wedding look and how helpful and friendly you have been throughout the whole process, thankyou so much for the fab memories love Mrs and mrs Russell George xx

Enchanted Weddings & Events provided a beautiful backdrop for my event. Carollyn was extremely helpful & thorough with her design ideas and provided excellent customer service. I was so pleased when I saw the backdrop. It was absolutely perfect! Thank you very much! I will definitely recommend you to family & friends.

Done an amazing job at our wedding! Would definitely recommend! 💕

They did a fantastic job for our companies 20th anniversary party at the M-Shed, they looked fantastic. Professional service and lot's of added touches. Would HIGHLY recommend.

a1 service right from the beginning to end and all delivered to venue on time and looked beautiful thank you for all your help Carollyn

Excellent customer service, able to help with exactly what I wanted. I would thoroughly recommend for any balloon needs you may have. Thank you very much 😀

Love this place Carolyn (sorry if spelt name wrong ) stock and shop is fabulous..I have been buying balloons from her for last 10 years...she is great...Donna who works there is one of the most patient kind helpful people she's brilliant...highly recommend this shop nothing is ever too much trouble

Enchanted Weddings were great to work with when we used them for our wedding balloons, really responsive and a pleasure to deal with. The balloons themselves looked amazing on the day and added so much colour to the room, couldn't have asked for more. Would highly recommend!

I just wanted to say thank you to Carollyn for the personalised balloons and table decorations for our corporate event on Friday at Bristol zoo. They looked spectacular and set the room up beautifully. I would definitely recommend their services!

I cannot thank Carolyn and her team enough for the fantastic decorations they provided for our wedding. They made the room look truly magical. Our guests are still talking about it six weeks later.

We had our wedding done by Enchanted weddings and wow was it enchanted!!! The venue looked incredible, the flowers were amazing and all the little details were perfection!!! Throughout the build up to the wedding they continued to offer their expert advice and made booking everything really easy. We recommend all our family and friends to use them for any services they require and they have alway... More

We had our wedding done by Enchanted weddings and wow was it enchanted!!! The venue looked incredible, the flowers were amazing and all the little details were perfection!!! Throughout the build up to the wedding they continued to offer their expert advice and made booking everything really easy. We recommend all our family and friends to use them for any services they require and they have always said how amazing the workmanship is. We would not go anywhere else and will continue to use them for future parties. Less

I've used Enchanted Weddings for years and their selection of balloons and other celebration products is great! I get birthday balloons for my children every year and I am never disappointed with with the customer service I receive or how long the balloons stay up. I will be using Enchated Weddings for many years to come.

Enchanted Weddings Team were part of my Big Day. The owner, Carollyn, was very helpful throughout the process of how i wanted the Decoration to be set-up. After a couple of consultation appointments the theme idea I had in my mind was delivered to perfection. A few proposed ideas turned out to be a day of success and triumph which I cherish. All the guest on the Wedding day were impressed and it ... More

Enchanted Weddings Team were part of my Big Day. The owner, Carollyn, was very helpful throughout the process of how i wanted the Decoration to be set-up. After a couple of consultation appointments the theme idea I had in my mind was delivered to perfection. A few proposed ideas turned out to be a day of success and triumph which I cherish. All the guest on the Wedding day were impressed and it gained very positive feedback. For anyone that is seeking a Wedding Decor for the their Big Day, I would without hesitation recommended the wondeful people at Enchanted for the wonderful set-up of decoration. Thank You for being part of my Big Day🙌🏽 Less

I would like to say thank you too enchanted weddings for an amazing job you did on mine and my new wife’s wedding the table Centre pieces were out of this world and the back drop made the dance floor look amazing. We are going to be ordering from enchanted weddings for are babies 1st birthday party some of your amazing unicorn balloons and decorations as well as have some invitations printed out ... More

I would like to say thank you too enchanted weddings for an amazing job you did on mine and my new wife’s wedding the table Centre pieces were out of this world and the back drop made the dance floor look amazing. We are going to be ordering from enchanted weddings for are babies 1st birthday party some of your amazing unicorn balloons and decorations as well as have some invitations printed out I can’t thank you enough for all yours and your teams hard work in making our day the best 5star is not enough 10 stars from me Less

Thank you Carollyn and your team for my amazing baby reveal balloon it was amazing see you soon for my baby shower balloons and accessories

We had Enchanted Weddings and Events decorate our wedding and the staff where all so helpful and really made our day special the decorations where amazing even our guest made lovely comments on the decorations and how lovely the room looked. Thank you to Carollyn and her team xxx

Best Shop every the staff are so helpful and the balloons lasted for ages

Good range of party/wedding decorations, very friendly and helpful staff

I don’t know how or were to begin to say how fantastic carollyn and her team are they went above anything we could of imagined not only did they make our church and venue look absolutely amazing but when ever we visited or called the shop nothing was to much trouble there work and customer care is outstanding and they made me feel at ease and de stressed which is just what you need as a bride so ... More

I don’t know how or were to begin to say how fantastic carollyn and her team are they went above anything we could of imagined not only did they make our church and venue look absolutely amazing but when ever we visited or called the shop nothing was to much trouble there work and customer care is outstanding and they made me feel at ease and de stressed which is just what you need as a bride so thank you all so so much highly recommend xx kerry and David (mr & Mrs Butler ) Less

Fantastic.we used there services for a wedding which included invitations, post box, chair how's and other decorations. Everything was completed on time and to a very high standard.worked out as excellent value even compared to on line but much better we could pop by and physically go through designs and see samples.would definitely recommend and use again

Carolyn and team did an amazing job of decorating both our rooms at Cadbury. Carolyn gave us fantastic support and suggestions on how we could dress the rooms and she did not disappoint. The rooms looked incredible and better than I could have imagined. I would highly recommend Enchanted to anyone who wants hassle taken away from the day and of course a beautifully decorated room by true profess... More

Carolyn and team did an amazing job of decorating both our rooms at Cadbury. Carolyn gave us fantastic support and suggestions on how we could dress the rooms and she did not disappoint. The rooms looked incredible and better than I could have imagined. I would highly recommend Enchanted to anyone who wants hassle taken away from the day and of course a beautifully decorated room by true professionals. Thank You! Less

Thank you so much for the fantastic job that Carollyn and her team did to prepare Ashton Court for our wedding on Saturday. The main hall looked very elegant with the white linen chair covers and ivory sashes. We were so pleased with the finished result and would highly recommend Enchanted Weddings to other couples.

I love all the decorations and everything carollyn has done for me, She's very talented and would highly recommend her and her team to anyone , Super efficient and very friendly! Fantastic � Thankyou very much � x

Ordered hen items with Caroline and she was amazing. Quickly responded and was posted to me very quickly. Highly recommend :)

All it took was a simple email to get back to me with a response. If anyone wants to have a consult or an appoiment with Carollyn I would personally say don't bother. We waited a while for a response and didn't receive any respect/value as a paying customer and didn't enjoy our experience with enchanted. Here's my email to Carollyn.... Hi Carollyn, Thank you for the quote, however I was massiv... More

All it took was a simple email to get back to me with a response. If anyone wants to have a consult or an appoiment with Carollyn I would personally say don't bother. We waited a while for a response and didn't receive any respect/value as a paying customer and didn't enjoy our experience with enchanted. Here's my email to Carollyn.... Hi Carollyn, Thank you for the quote, however I was massively disappointed with the whole process that your company gave us really. Not only did you not personally come to the appoiment that we arranged with you, even though we had booked with plenty of notice prior to coming to your store(1 month), we wanted the rose wall and got the feeling from your member of staff that we couldn't afford it, hence being 'forgotten' about. We didn't feel valued as a paying customer, we felt it unprofessional that we had to stand up the entire time during the consultation, I'm not saying you have to roll out the red carpet but even a seat in the office would have been nice. I do not usually get shirty over email however my fiancé was most upset with how the whole experience made her feel. She should never have to feel like that when this is suppose to be a happy occasion. We politely decline your quoted offer and have taken our custom elsewhere as we have found another supplier that not only offer better customer service, but a higher quality of products available. Many thanks, Steve. Less

I bought some balloons to celebrate a years anniversary and they lasted a week. Great value thanks again.

Very experienced and professional staff, delivering a friendly personalised service.

Carolyn and her team were amazing. They made a function room look like a wedding venue. They draped and sashed and sprinkled for hours. The chairs were dressed, the petals were sprinkled and the tables were decorated. The sweet cart looked amazing it was dressed with colours that matched the room. The balloons were personalised and beautiful. Really cant thank you all enough. Would recommend for ... More

Carolyn and her team were amazing. They made a function room look like a wedding venue. They draped and sashed and sprinkled for hours. The chairs were dressed, the petals were sprinkled and the tables were decorated. The sweet cart looked amazing it was dressed with colours that matched the room. The balloons were personalised and beautiful. Really cant thank you all enough. Would recommend for any occasion you have coming up. Thanks again. �� Less

You done amazing job on my sons party. And a beautiful layout for carl and seans wedding. I know where I'm going when I get married. Was so well organised and was so lovely! Xx

Fantastic same day service, 25 balloons ordered at ten delivery by one for my husbands 50th birthday

I had my wedding yesterday and I can not rate this company any higher, Carollyn you have been amazing and so helpful. The balloon bouquets and swags look just perfect with our theme, they made our venue sparkle and shine! Thank you for being such a huge part of our day

Thank you so much for everything you did for my wedding on Saturday from start to finish you've been amazing, nothing was to much trouble even adding an additional person 3 days before!! The room you decorated was just stunning and just how I pictured it :) thank you Carollyn and team we had the best day ever xx

Wonderful balloons for my sons 1st Birthday! Thank you.

Thank you for the helpful and friendly service we got on the wedding day, you made the venue look magical.

Thank you so much for doing all the decorations for my wedding, from draping the walls, chair covers, table centre pieces, invitations, post box, table plan, the list goes on and on. Uve been amazing and nothing has ever been too much trouble for you. The room looked just as I dreamt it to look, u got it perfect, everyone commented on how beautiful the room looked. I can't thank you enough, I wou... More

Thank you so much for doing all the decorations for my wedding, from draping the walls, chair covers, table centre pieces, invitations, post box, table plan, the list goes on and on. Uve been amazing and nothing has ever been too much trouble for you. The room looked just as I dreamt it to look, u got it perfect, everyone commented on how beautiful the room looked. I can't thank you enough, I would recommend u to anyone. Thank you x Less

Had a balloon Christmas tree done 5ft with personalised star on top... Absolutely amazing even better than the idea I had in my head.. My kids (1&12) love it... THANK YOU DO MUCH

I absolutely love Enchanted. It's always the place I go when I'm doing a project :) the staff are lovely, friendly and have always taken a genuine interest in what project I'm doing. They have such a beautiful selection of things in their shop for practically any occasion (such as balloons, cellophane, flowers, ribbons, etc.). I've gone in for birthdays, anniversaries and Christmas. I always enjo... More

I absolutely love Enchanted. It's always the place I go when I'm doing a project :) the staff are lovely, friendly and have always taken a genuine interest in what project I'm doing. They have such a beautiful selection of things in their shop for practically any occasion (such as balloons, cellophane, flowers, ribbons, etc.). I've gone in for birthdays, anniversaries and Christmas. I always enjoy walking past and seeing their window displays -- they're always so creative and inspiring! I'll continue using enchanted for any project I'm doing and they're top of my list when I get married aha! ☺️ xx Less

Professional organisation with great products! Carollyn provided the balloons for my 50th birthday as centre piece cluster balloons for tables and they looked fabulous. Also collected balloons for my daughter for her birthday and always a first class service, well done!

Love this wedding and party shop

Beautiful wedding decorations highly recommended. Thank you.

Just like to say THANK YOU for the decorations you done for my daughter and son-in-law (SARAH and ASHLEY BAILEY ) for their wedding (26.09.2015) everything you done was absolutely amazing.a credit to you for your attention to detail. shirley(mother of the bride)

Lv. Frozen. Lv to win competition. As my children ate fans !

Lovely! Lovely service, lovely decorations, and I didn't have to worry about a thing! All ours guests complimented our decorations. Thank you so much. X

Me and my partner used enchanted for our wedding decorations and even our flowers, what an absolutely amazing job they done. We were over the moon with everything. Carolyn is such a lovely, helpful, honest person who even helped us save money. everything was done just perfect would highly recommend to everyone and anyone. X

Small shop big attitude! Huge choice of decorations for any kind of party, birthday,wedding etc..thumb up

Just had balloon displays for my 40th birthday party from Enchanted Weddings. Balloons were stunning and colours etc were perfect. Would thoroughly recommend.

Love Enchanted , when my husband and I got married they were called party balloons for you and did an excellent job decorating our venue. Have visited the shop on many occasions for balloons, the last one I purchased was the week before Christmas and it is still exactly the same as when I got it. Amazing x x x x