based on 246 reviews
Called in frantic as I had a party this weekend and could not have my food spoil. They were very nice over the phones and put me on the schedule asap. Came by and the tech was kind and knowledgeable. He figured out the issue and had parts on order before he even left. He came by and installed parts when they arrived and now I am ready for my party! 11/10 and will use forever and cannot recommend ... More
Called in frantic as I had a party this weekend and could not have my food spoil. They were very nice over the phones and put me on the schedule asap. Came by and the tech was kind and knowledgeable. He figured out the issue and had parts on order before he even left. He came by and installed parts when they arrived and now I am ready for my party! 11/10 and will use forever and cannot recommend enough. Less
Taylor was very friendly and knowledgeable. He was quick to diagnose the issue and quickly repaired.Great service at affordable Highly recommended...
Thinking back, even the first person that we talked to about our appointment was kind, knowledgeable, and courteous. Which means they take pride in their employees and their craft, which you can’t say about every company...
He showed his knowledge of our refrigerator, a samsung French door. He was courteous and answered all of our questions with patience and respect, both big and small. I felt completely comfortable with him, which is huge when you don’t know someone in your house.
Very professional and honest. Tyler explained to me that my fridge was not worth fixing but he would fix it if I wanted them to. We declined and went to the store to buy new. We now have a trusted appliance repairman that we can trust. Id give 10 stars if it was an option!
Very unprofessional business,don’t keep customers informed, can’t show up when told they’re coming. Their website says “ If you need quick repair call us”. Definitely no quick repair from this company!! Avoid this poor quality supposed repair company! Don’t let their 5 star rating fool you!!! Must be friends and family giving 5 stars because their not even close! Great way to treat customers, su... More
Very unprofessional business,don’t keep customers informed, can’t show up when told they’re coming. Their website says “ If you need quick repair call us”. Definitely no quick repair from this company!! Avoid this poor quality supposed repair company! Don’t let their 5 star rating fool you!!! Must be friends and family giving 5 stars because their not even close! Great way to treat customers, surprised their even still in business! Thanks for the run around and wasting my time and money! I’ll sure be spreading the word!!! Less
Our refrigerator/freezer stopped working this week. We frantically began looking for a repair service and evaluating if we needed to buy a new appliance. We stumbled upon Ridge and found an appt for repair days/weeks before anyone else could get to us. The technician even reached out after hours to let me know they had an appointment that had become available earlier in the week than what I had b... More
Our refrigerator/freezer stopped working this week. We frantically began looking for a repair service and evaluating if we needed to buy a new appliance. We stumbled upon Ridge and found an appt for repair days/weeks before anyone else could get to us. The technician even reached out after hours to let me know they had an appointment that had become available earlier in the week than what I had booked online. The prompt evaluation and diagnosis of our problem saved us thousands of dollars in buying a new unit and also allowed us to start using our appliance again well ahead of the 7-10 days we would still be waiting if we bought new. I found the service to be quick and effective and our technician to be knowledgeable. Thank you sincerely for your service! Less
I'm only giving three stars for this review because the technician did a great job in coming over and evaluating the issues with our fridge, oven and dishwasher. However, the technician told me that he would get me a quote on how much it would cost to replace the parts needed for our oven and they have pretty much ghosted me. I've called their office four times to follow up on this and want to ge... More
I'm only giving three stars for this review because the technician did a great job in coming over and evaluating the issues with our fridge, oven and dishwasher. However, the technician told me that he would get me a quote on how much it would cost to replace the parts needed for our oven and they have pretty much ghosted me. I've called their office four times to follow up on this and want to get it fixed and they have not returned my calls. I wish they would have just told me that they didn't want to fix it instead of giving me the run around and taking my $200 to evaluate repairs needed. After calling four times over the past month, I've decided to take my business elsewhere. I would not recommend them to anyone due to this and if it wasn't for the technician I would give them less than 3 stars. Less
We had our refrigerator start to go out and stop cooling. We called around no one could get us in the same day except ridge appliance repair. He came at the end of the day and kept me updated as to a closer time he was gonna show up. He diagnosed our fridge as a bad compressor and gave us a quote. We accepted it and he did the work in about 2 hours total. Great experience especially same day repa... More
We had our refrigerator start to go out and stop cooling. We called around no one could get us in the same day except ridge appliance repair. He came at the end of the day and kept me updated as to a closer time he was gonna show up. He diagnosed our fridge as a bad compressor and gave us a quote. We accepted it and he did the work in about 2 hours total. Great experience especially same day repair! Fridge is cooling great and tyler is a very knowledgeable technician!! KEEP THAT GUY! Less
Tyler fixed my GE refrigerator and did it same day with a new fan to make the cold air flow through the fridge again. Thanks ridge appliance repair!
Great experience with ridge appliance repair of Kansas City. They fixed my oven with a new igniter and I’m very pleased with the repair.
I HIGHLY recommend ridge appliance repair! They are truly professional and courteous, but also extremely knowledgeable! We had the pleasure of having Tyler repair our Samsung refrigerator. I appreciated that he wore boot covers and a mask.
Had my dishwasher fixed. Great service from the first call and last call. Tyler the technicians called me when he was on his way which was the first hour of the time frame they gave us. He was super professional and diagnosed the issues my dishwasher was having. He recommended to repair because it was less than 40% of what it costs to replace. Go ridge appliance repair!
We ended up having ridge appliance repair of Kansas city come out and fix our Samsung refrigerator.
When the technician showed up he already knew the issue is what he told us and we had him replace the part and now it’s working just fine. 5 star service ⭐️⭐️⭐️⭐️⭐️
Don't bother trying to book online. 45 minutes after the arrival window I called to make sure they were still coming. They first tried to convince me that I hadn't booked with them because the window I was given "wasn't even an option for booking." When I got back on the website and assured them it was, suddenly they were aware of their online booking issues and have been working to fix them. ... More
Don't bother trying to book online. 45 minutes after the arrival window I called to make sure they were still coming. They first tried to convince me that I hadn't booked with them because the window I was given "wasn't even an option for booking." When I got back on the website and assured them it was, suddenly they were aware of their online booking issues and have been working to fix them. Wasted a morning at home for nothing. Less
I was searching for appliance repair Kansas City MO and found ridge appliance repair. We called and asked if they fixed ice makers, they do…. So we had tyler come out and look at my kitchenaid ice maker all it needed was a new valve! Thanks ridge for the quick response!
They came out to my house same day to fix my GE refrigerator. We are downtown Kansas City and the parking is difficult but they didn’t mind which a few other companies didn’t wanna do it since there was difficult parking. Great service, got my fridge fixed asap and it worked out great...
Tyler repaired my Samsung washer in Kansas city today and got it up and running within 30 minutes! This is some of the quickest and best service I have ever received when it comes to appliance repairs for my rentals!!!
Tyler repaired my GE fridge in Kansas City. We were looking for someone local and ridge seems to be one of the only local companies that are available same day.
Tyler repaired my fridge with a new compressor same day. Great service
We found the company by searching appliance repair and found ridge appliance repair. The tech tyler was amazing! He fixed my refrigerator for just the trip charge because it was a simple loose wire he found within literally 60 seconds of being in my home!!!
The repair they did on my dryer was great! The technician tyler showed up and took the dryer apart to find a bad wheel inside of my dryer. He got it repaired pretty quickly and was in and out. Will recommend to neighbors in my area.
They got my LG fridge fixed. They were on time and accurate on the day my fridge was to be repaired. This was the second time we have had to use them at our Kansas City rental. Both times were good experiences.
They got my LG fridge fixed. They were on time and accurate on the day my fridge was to be repaired. This was the second time we have had to use them at our Kansas City rental. Both times were good experiences.
Tyler was amazing, he knew exactly what it was going to take to make my refrigerator work properly. When he arrived he noticed the compressor was not running and he got it running by putting a bigger start relay on it. Next thing you know the fridge is cooling!! Excellent work and the tech has lots of knowledge.
Tyler fixed my washing Samsung machine. He did a great job by coming with the part and ready to fix it.
They repaired my LG fridge with a new compressor. Fast and on time with the repair the day they said it was going to get done they got it done.
Tyler did a wonderful job when he showed up to repair a washing machine. He had a drain pump with him and gave me a price right away to fix it and now it’s working great. 10 out of 10 for how professional the technician was!
The technician at Ridge Appliance Repair did an amazing job at repairing my refrigerator. When the guy showed up he instantly knew the issue about the ice maker. Give me a quote to replace the icemaker with the control board and everything like that and we ended up going through with it. He came back a few days later after he had the parts and repaired it within an hour. Great job ridge!
Needed my LG fridge repaired and they got it quoted and repaired. We originally thought it was gonna be a fan or something like that but ended up being a compressor...
Tyler helped me fix my dryer over the phone without even showing up. Turns out there was no power going to my dryer!
I have used ridge appliance repair in Kansas City three times now and every time they come out tyler is always respectful of my home and appliances. He fixed our fridge, washer and dryer all within a year which is crazy. Happy to see a company that can get the work done!
PLEASE STAY AWAY FROM THIS COMPANY. THEY ARE EXTREMELY UNPROFESSIONAL!!!!! I did not receive service as promised and paid over $300 for part that did not come in with no communication from Ridge. Service first provided on April 15. Part was ordered and return service was supposed to be April 28th. No one showed up or call. I called to be met with excuses. I was promised I would be contacted when... More
PLEASE STAY AWAY FROM THIS COMPANY. THEY ARE EXTREMELY UNPROFESSIONAL!!!!! I did not receive service as promised and paid over $300 for part that did not come in with no communication from Ridge. Service first provided on April 15. Part was ordered and return service was supposed to be April 28th. No one showed up or call. I called to be met with excuses. I was promised I would be contacted when part came in. May 10 I called to inquire about part and was told it has not arrived. I then requested a refund. I was told I would be issued a refund minus the $99 service charge, which I was not aware of because it was not mentioned to me on the phone and I did not look at the website...only the reviews. This is when the Ridge representative became very hostile and told her this whole ordeal has been extremely unprofessional. The remarks continue but I was ensured by text that I would receive my refund minus the service call. Today is May 19th no refund. I called the office May 17 and was told there is no record of my refund. I asked to for the owner or office manager to return my call. No returned call. Now I receive a text after I text stating there is no way the can look up refunds in the office. The last thing I text is "how do you know if a refund has been issued". No response. Sorry for any grammatical errors I am extremely disappointed that people will steal and lie to innocent people seeking help. Less
They replaced my drain pump on my LG washer, repairman was in and out in 30 minutes and it works perfect it looks like he wasn’t even here. Tyler did an amazing job and I will use them again.
my name is David smith , ridge appliance is the worse appliance repair svc. I have ever used . stay away from this company. after setting through 6 different scheduled appoints for 4 hours each . with only being notified once that Tyler the tec. had an emergency on the first missed appointment . i set through the next ones waiting to hear or see something from someone. from the original diagnosis... More
my name is David smith , ridge appliance is the worse appliance repair svc. I have ever used . stay away from this company. after setting through 6 different scheduled appoints for 4 hours each . with only being notified once that Tyler the tec. had an emergency on the first missed appointment . i set through the next ones waiting to hear or see something from someone. from the original diagnosis Tyler told me the defrost switch needed replacement. 5 appointments later Tyler showed up to install the switch , tore everything out of my freezer then started on the refrigerator section. taking everything out of it . then just like that he decided it wasn't worth fixing and said scrape it and buy a new one. so now I've been waiting 2 weeks for this repair to get taken care of just to have Tyler tell me this, before Tyler left he said he would fully refund the 125:00 dollars that i had put down before they would start the repairs which were only supposed to take from the first appointment on wed. April 27th the repair was supposed to be done that Friday April 29th. that's when i got the first rescheduled appointment. finally on may 11th i believe it was when Tyler tells me to scrape it and buy a new one. today is may 18th and still no refund of my 125:00 dollars . So now your going to charge me 100:00 dollars for your tech . Tyler not fixing my refrigerator . stated in your policy is that if I hire you to fix an appliance the 100:00 dollar trip charge is dropped. I hired your company to fix the refrigerator whos fault is it that it didn't get fixed the refrigerators ? it sure wasn't mine. maybe just maybe it was the tech. Tyler's fault . after tearing apart my refrigerator decided not to finish fixing it. so I'm paying 100.00 dollars for having my refrigerator tore apart and left in pieces . that refrigerator has been setting in the garage for 12 years. and the only problem it's ever had is your tech. Tyler. I should be refunded all my money like YOUR TECH. Tyler SAID he was going to do. AND NO THERE HAS BEEN NOT ONE CENT APPLIED BACK TO MY CREDIT CARD. Less
Tyler fixed my icemaker in my Samsung refrigerator and got it working the same day I just resetting it. I’m super thankful that I did not need to replace the refrigerator or any parts. Hopefully this keeps working And I don’t need to replace anything.
We had our GE fridge stop cooling and it turns out after I cleaned the condenser it cooled again. We still had ridge appliance repair come out to make sure it was still gonna be fine. Tyler gave me some advice what to do to keep my GE fridge working for as long as possible. Definitely worth the trip fee to learn about how fridges work and how to keep them running for a long time! Thanks ridge!
They repaired my dryer and now it’s working great. Will recommend and use again in the future when I need them.
Tyler the tech was great from the moment he arrived. He immediately put on shoe coverings upon arrival and introduced himself, talked about the 1-year checkup on our appliances and the got started. Upon completion he gave us tips to keep our appliances in top shape (and reminders on changing our water filter). It was nice to meet a great ridge appliance repair employee.
My dryer has been making some noise for quite some time and it suddenly stopped heating. We called around and got ridge appliance repair to come out the same day and check out the dryer. The tech gave me a quote to replace the fuse and the dryer would work again. He replaced it and now it works, thankfully it wasn’t too expensive. Great job to the guy who was here!
My dryer has been making some noise for quite some time and it suddenly stopped heating. We called around and got ridge appliance repair to come out the same day and check out the dryer. The tech gave me a quote to replace the fuse and the dryer would work again. He replaced it and now it works, thankfully it wasn’t too expensive. Great job to the guy who was here!
I needed my fridge fixed asap and this company was the first available to come out. We had them schedule us and they came out the next day. When the technician arrived I showed him the leakage from my refrigerator. He pulled it out and seen the water valve was leaking tons of water all over. He recommended replacing the valve and he had it with him. Excellent service same day repairs as advertise... More
I needed my fridge fixed asap and this company was the first available to come out. We had them schedule us and they came out the next day. When the technician arrived I showed him the leakage from my refrigerator. He pulled it out and seen the water valve was leaking tons of water all over. He recommended replacing the valve and he had it with him. Excellent service same day repairs as advertised and no extra fees. Will use again when I need them. Less
They repaired my dryer and had the part with them. We have used other companies in the past and wasn’t really happy with most of them but ridge appliance repair was great .
They fixed my washing machine today with a new pump. Did a great job didn’t get the water everywhere on the carpet and cleaned up once he was done. They also gave me a military discount.
We had them out to look at our Samsung refrigerator. They figured out the issue quickly and fixed it right away! I was so impressed with how helpful and knowledgeable tyler was. I will definitely use them in the future and highly recommend them to all friends and family.
They fixed my dryer in Overland Park with a new heating element. Quick and reliable service, no compaints.
Tyler @ Ridge appliance repair was extremely professional, knowledge-able and helpful. He was recommended to us from My neighbors. We were not disappointed with the service it was a very good experience. Our old GE refrigerator was broken and needed a new fan. Tyler installed one in 20 minutes. He also spotted a door problem we were having and helped and advised here as well. I'd highly recommend... More
Tyler @ Ridge appliance repair was extremely professional, knowledge-able and helpful. He was recommended to us from My neighbors. We were not disappointed with the service it was a very good experience. Our old GE refrigerator was broken and needed a new fan. Tyler installed one in 20 minutes. He also spotted a door problem we were having and helped and advised here as well. I'd highly recommend Ridge Appliance Repair. Less
They repaired my LG refrigerator with a free compressor from LG, they installed the compressor and it has been working for awhile now. Thanks to tyler and James last summer.
Had my Samsung washer and dryer repaired same day. Our last company never even showed up 3 times. We called around for a repairman and could not find one today other than ridge appliance repair which was #4 on the list, thanks for actually showing up unlike the last company!
They replaced my ice maker on my lg refrigerator and it’s working great. The ice maker works as good as the same day I purchased the fridge. Thanks tyler for making this quick and painless!
Appliance repair is something we all dread but tyler was very knowledgeable, honest and professional he made my refrigerator repair seem like it never happened. The company was quick to book an appointment so that I would stop walking into a puddle of water from the broken water filter mount in my refrigerator. If you need any help with home appliances Tyler is the man to call. Thanks Tyler for y... More
Appliance repair is something we all dread but tyler was very knowledgeable, honest and professional he made my refrigerator repair seem like it never happened. The company was quick to book an appointment so that I would stop walking into a puddle of water from the broken water filter mount in my refrigerator. If you need any help with home appliances Tyler is the man to call. Thanks Tyler for your professionalism and easy to talk to and explain approach. Less
Charged $400 washer still not fixed. Took months for refund. Waited months because supposedly the refund was mailed. Then told to create a Venmo, then PayPal. Then after months of attempting to get our $400 refund they decided to refuse to give full refund. They're now charging a $100+ diagnostics. Washer still isn't fixed. Wasted time and money.
The tech was great, he showed up clean and ready to work. He found my dishwasher was leaking out of the water valve. He replaced it and didn’t clean my wallet out.
Tyler fixed my LG refrigerator and they came all the way down to Overland Park the same day to get it fixed. Great service!
Tyler fixed my LG refrigerator and they came all the way down to Overland Park the same day to get it fixed. Great service!
We had them come out for a THIRD time to fix another appliance. We had them repair our refrigerator, washer and now dishwasher which all had to be fixed in under 5 months. They always do great work and they service the top of Kansas City which some places don’t so we only use this company now for all appliance repairs.
We called around to some appliance companies…. No one worked on LG we found this company and they replaced my LG compressor under the home warranty quite some time ago and it’s still working great to this day. We had them out to also replace a water valve on it and everything’s working great.
We were searching for an appliance Repair company in Kansas City that worked on Samsung fridges. Turns out not many do but we found Ridge Appliance Repair. We called and got scheduled fairly quickly and it was a pleasant experience. The Tech Tyler showed up between 8-12 like we scheduled. He was very friendly and wore booties. He quickly diagnosed our issue as a clogged defroster drain tube on ou... More
We were searching for an appliance Repair company in Kansas City that worked on Samsung fridges. Turns out not many do but we found Ridge Appliance Repair. We called and got scheduled fairly quickly and it was a pleasant experience. The Tech Tyler showed up between 8-12 like we scheduled. He was very friendly and wore booties. He quickly diagnosed our issue as a clogged defroster drain tube on our Samsung refrigerator. After checking on any other open bulletins on the refrigerator, he quickly repaired the drain and put back the lower drawer and access panels. While doing the work, he cleaned everything and left it in better shape than he found it. The Price was very reasonable compared to replacing it and I would steongly recommend Ridge Appliance Repair to any friends and family. Less
We are very satisfied with the services provided by Ridge Appliance Repair. Three months ago our fairly new dishwasher stopped draining properly. We checked all the filters nothing seemed to be broken or clogged. Obviously we needed some professional help. We scheduled a visit from Ridge Appliance Repair online --we appreciated the operator working around our busy schedule and then being just as ... More
We are very satisfied with the services provided by Ridge Appliance Repair. Three months ago our fairly new dishwasher stopped draining properly. We checked all the filters nothing seemed to be broken or clogged. Obviously we needed some professional help. We scheduled a visit from Ridge Appliance Repair online --we appreciated the operator working around our busy schedule and then being just as friendly and cheerful when we had to reschedule the visit. Tyler came on time and fixed the machine within 20 minutes, extracting a piece of glass that had broken the pump and he also had to replace it. He took time to explain to me exactly what had happened and how to prevent it from happening again. He left the kitchen clean and dry. Three months after the repair, the machine is working just fine. Tyler is a bit pricey, but his service and warranty it excellent! Less
Calling ridge appliance repair to repair my Bosch Dishwasher was the most pleasant and best decision I took. when the tech came out, he instantly knew the issue. My drain pump was bad and he had one with him to replace. I appreciate the quickness for the repair and from now on I will be calling ridge appliance repair only for all my appliance repairs. Thank you very much!
Calling ridge appliance repair to repair my Bosch Dishwasher was the most pleasant and best decision I took. when the tech came out, he instantly knew the issue. My drain pump was bad and he had one with him to replace. I appreciate the quickness for the repair and from now on I will be calling ridge appliance repair only for all my appliance repairs. Thank you very much!
Tyler got my LG washing machine up and running with a brand new drain pump on my washer, thanks to him I don’t have to buy a new one.
I called the Ridge Appliancr repair to fix my Samsung dryer, the technician Tyler came to diagnose my problem, and he did a great job, he was able to fix it the same day without destroying my wallet. I definitely will recommend this company!
I had a weird noise coming from my dryer and tyler had it figured out in minutes. He showed me the blower wheel was cracked and gave me a price to replace it. I accepted it and he replaced it. These guys are awesome and can get repairs done quickly!
Tyler walked into my house and knew the issue with my refrigerator right away. He gave me a quote and I accepted. The fridge was fixed in around 30 minutes flat. Super fast and friendly.
Ridge Appliance Repair is a wonderful company. I have just had my fridge worked on by Tyler. He was incredibly knowledgeable, professional and went the extra mile both to repair my fridge and to explain the problems and solutions to me. I have also had Ridge appliance repair on my dryer and my washer and each and every time, tyler the technician has been timely, knowledgeable and professional. I ... More
Ridge Appliance Repair is a wonderful company. I have just had my fridge worked on by Tyler. He was incredibly knowledgeable, professional and went the extra mile both to repair my fridge and to explain the problems and solutions to me. I have also had Ridge appliance repair on my dryer and my washer and each and every time, tyler the technician has been timely, knowledgeable and professional. I recommend this company in the highest and will only use them going forward. Less
Tyler is a real professional. He replaced my compressor on my LG fridge a few months back and it’s still working to this day.
They repaired my lg washing machine with a brand new drain pump. Quick repair and friendly technician!
We got our kitchen-aid fridge fixed by this company awhile ago and I’ve got to say he did a great job since it is working still. Tyler was easy to work with and gave me a discount.
Tyler replaced the heating element on my Samsung dryer, it’s working fine and hopefully keeps working! Thank you!
We called this company because they were highly rated and and worked on ice makers. We have and under-the-counter kitchen aid ice maker and it was not making ice. It just so turns out that the breaker was bad and not sending power to the icemaker. So we didn't need an appliance guy we needed an electrician and Tyler did not even charge us.
We were looking for appliance repair in Overland Park and found this company. We had a Samsung dryer not heating and they came out and replaced the control board and now it’s working. They got me scheduled same day and repaired it a few days later.
The tech fixed my Samsung dryer
My kitchen-aid fridge started making noises in the freezer section and not cooling right. We gave ridge appliance a chance and they did not disappoint. The tech came with the part and fixed it with a sensor after taking apart the whole freezer. Will recommend and use again if needed.
Tyler was a pleasure to work with for my Samsung dryer repair. They replace the heating element today and we are all good to go.
The guy who showed up at my door, his name is Tyler, was awesome! Very professional, honest, and on time! Great service and a great price! I would totally use these guys again and recommend them to anyone.
Great service today on my Samsung refrigerator. The tech came on time and called before to let me know he was on the way. He showed me that my ice maker was icing over and had everything fixed up in about an hour.
Tuesday we woke up to a warm fridge. So we called around looking for a GE appliance repairman. Turns out Ridge Appliance Repair was highly recommended from some of our friends that used them a few months ago. We gave it a shot and when Tyler showed up he already knew the issue after a few minutes of checking things out on the fridge. We were given a price and we gave them the go ahead. Tyler had ... More
Tuesday we woke up to a warm fridge. So we called around looking for a GE appliance repairman. Turns out Ridge Appliance Repair was highly recommended from some of our friends that used them a few months ago. We gave it a shot and when Tyler showed up he already knew the issue after a few minutes of checking things out on the fridge. We were given a price and we gave them the go ahead. Tyler had the parts in his bag as he already knew the issue. We are very very happy we didn’t lose all of our food since we got it fixed in time. Big thank you to tyler for fixing it quickly and for a good price. Less
Tyler was great, he fixed my Samsung dryer and cleaned it out for me also.
My whirlpool dryer needed a new belt and tyler had it with him to replace on the spot! That’s what I call amazing service!!
The technician came out and looked at my GE dishwasher. It was not draining and it ended up being a control board that was going to cost too much to repair. So the technician recommended that we just get a new one since ours is a little over 10 years old. Excellent service even though we didn’t get it repaired they were on time and very friendly.
The tech fixed my Samsung dryer today for a good price and gave me a 1 year warranty. Great service on the phone abs in person. Tyler was very thorough with cleaning my dryer out and making sure it wouldn’t overheat again.
Fixed my GE refrigerator ice maker.
The technician was on time and fixed my dryer the same day.
He was on time and professional. He was quick to diagnose the issue with my appliances. The work was done fast and efficiently. Great workmanship. I am very satisfied with his work and skill. I will definitely call back if/when I have another appliance issue.
Had my fridge fixed up in no time!
Tyler was very helpful with repairing my Samsung refrigerators compressor. He showed up on time and fixed the compressor within 2 hours. Great service.
Tyler the owner came out to my house to "fix" my refrigerator. I found out later on he never replaced the parts he came to and lied about it, and nothing was ever fixed. The man smelled like alcohol and was extremely unprofessional.
Ridge appliance repair was fantastic! They fixed my Samsung ice maker with a new one. He even had the parts and came with everything to do the repair. If i could give 20 stars i would.
Great work no complaints, fixed my fridge today.
They repaired my ice maker in my fridge today they even had it with them. Great service in home and over the phone too.
They replaced the compressor in my LG refrigerator and it has been working just fine for the past week so far. I appreciate how quickly they got out to us and the office staff for taking care of us and getting us in the same day.
Tyler did an excellent job repairing my oven that was not heating. We have used this company a few times so far between this year and last year and they have been excellent at getting us in the same or next day. Thanks
This company is a scam, literally. I've dealt with more professional people in the McDonalds drive through. Save your time and money and call somebody that actually knows what they're doing. You can just watch a video on YouTube and do a better job than this company. Unfortunately I cant get my money back from this person but maybe I can save someone else from the pain that I had to deal with. Ne... More
This company is a scam, literally. I've dealt with more professional people in the McDonalds drive through. Save your time and money and call somebody that actually knows what they're doing. You can just watch a video on YouTube and do a better job than this company. Unfortunately I cant get my money back from this person but maybe I can save someone else from the pain that I had to deal with. Never again will I deal an amateur company like this one here. Good luck getting a call back let alone actual service. Less
Really great service and decent pricing on the repair of my Samsung refrigerator. We called them out to come fix an icemaker issue that stopped the icemaker from working properly. When the technician showed up he instantly knew the issue and seeing that the icemaker had ice all over it. They fixed it within a few days and it is still working great.
We called because our fridge wasn’t cooling, they sent a tech out the same day and got my fridge fixed within 45 minutes.
Tyler repaired my fridge ice maker and it’s working great!
Ridge appliance repair was great to work with. They called 30 minutes prior to arriving to let me know that they were on their way. They determined that my refrigerator needed a new control board because it was not coming on at all. They came back 3 days later to install the control board and instantly my refrigerator came back to life. Unfortunately the board shorted out 2 days later and we cal... More
Ridge appliance repair was great to work with. They called 30 minutes prior to arriving to let me know that they were on their way. They determined that my refrigerator needed a new control board because it was not coming on at all. They came back 3 days later to install the control board and instantly my refrigerator came back to life. Unfortunately the board shorted out 2 days later and we called them again to let them know. They got a new board the next day And came out right away to replace it. My refrigerator still works to this day it's been about a month. I would highly recommend ridge appliance repair to friends and family with appliance problems. 10 star service. Less
Tyler was great when he showed up he knew the issue right away and got my refrigerator fixed
The technician fixed my non lighting gas stove today and fixed it for a fair price. Great customer service
The tech fixed my dryer today good service
Very professional and on time. We needed them here anytime before 9:30am and the tech showed up at 8:15am roughly to get my ice maker fixed. Great customer service
Tyler is the absolute BEST appliance repairman out there! Very honest on price and what needs to be done. They got the job done correctly and on time! We’ve used him for different appliances and have recommended him to numerous other people!! They’ve all been extremely satisfied with his prompt, courteous expertise! Would highly recommend Ridge Appliance Repair! Thanks Tyler for your fabulous ser... More
Tyler is the absolute BEST appliance repairman out there! Very honest on price and what needs to be done. They got the job done correctly and on time! We’ve used him for different appliances and have recommended him to numerous other people!! They’ve all been extremely satisfied with his prompt, courteous expertise! Would highly recommend Ridge Appliance Repair! Thanks Tyler for your fabulous service! You’re the best out there by far! Less
I had some cooling issues with my GE refrigerator and they replaced the fan motor in it and now it’s cooling fine.
They cleaned out my drain pump on my washing machine now its draining fine
Tyler replaced my bad compressor in my fridge yesterday. From the moment I called ridge appliance repair they were very nice and easy to get on the schedule the same day. When Tyler arrived he noticed the compressor was locked up on my LG fridge and recommended he replaces the compressor or I go buy a new fridge. For the price of a compressor replacement I decided to do that. He had it fixed in a... More
Tyler replaced my bad compressor in my fridge yesterday. From the moment I called ridge appliance repair they were very nice and easy to get on the schedule the same day. When Tyler arrived he noticed the compressor was locked up on my LG fridge and recommended he replaces the compressor or I go buy a new fridge. For the price of a compressor replacement I decided to do that. He had it fixed in about an hour or so and this morning it is cooling great! Thank you so much for getting my fridge fixed. Will recommended to friends and family Less
The tech Tyler got my 12 year old fridge making ice again. We had another company out and they didn't know what to do. Tyler showed up and had it fixed in 30 minutes.
Got my dishwasher fixed with no parts needed. Honest and reliable appliance repair company.
They replaced the ice maker in my GE fridge and the element in my GE dryer. Great service. They show up on time and gave me a call when on the way. The last company I used didn't even know how to take apart any of my appliances I was having issues with and when Tyler showed up he instantly had stuff apart.
My oven was not heating and we frantically called around for someone to come asap. This company was available same day and we had them fix the igniter inside the oven. No issues the repair went very smoothly. Thank you Tyler for getting us fixed asap!
Fixed my washing machine
Tyler is an outstanding technician. Within the hour he figured out our GE dishwasher drain pump was bad and he had it replaced in an hour. I got charged for one hour and the cost of the pump. Fantastic service and a few months ago he fixed a LG Fridge for me. I am so pleased I have found an honest, expert, fair-priced repair person. He's usually super busy but got me in quickly. Worth every penn... More
Tyler is an outstanding technician. Within the hour he figured out our GE dishwasher drain pump was bad and he had it replaced in an hour. I got charged for one hour and the cost of the pump. Fantastic service and a few months ago he fixed a LG Fridge for me. I am so pleased I have found an honest, expert, fair-priced repair person. He's usually super busy but got me in quickly. Worth every penny I spent. Thank you for the amazing service! Less
They got my fridge running today with a new sensor and it's cooling perfectly now. Thank you so much, 10 star service!
My dryer was making tons of noise and we searched around for a company to come look at it. We found ridge appliance repair and they were highly rated. We gave them a try and it ended up being really good. He came with the parts to fix it and gave me a good price to do it right that minute. Still works well thank you tyler. You guys need to keep that guy employed! Super easy to get along with and ... More
My dryer was making tons of noise and we searched around for a company to come look at it. We found ridge appliance repair and they were highly rated. We gave them a try and it ended up being really good. He came with the parts to fix it and gave me a good price to do it right that minute. Still works well thank you tyler. You guys need to keep that guy employed! Super easy to get along with and talk to. Less
Replaced our ice maker in our Frigidaire refrigerator
They replaced my heating element on my Samsung dryer that suddenly stopped heating. Great service and tyler was really pleasant and easy to work with.
Good service, got my oven fixed today. The tech had the part in his van. Highly recommend
Repaired my lg dryer with a new control board
Tyler provided us Excellent Service!He was able to fit us in between appointments and came over the same day with parts. He was honest and professional with pricing. He provided us with tips on what we could do to prolong the life of our LG dishwasher and made recommendations of where to buy from. I definitely recommend Tyler and Ridge Appliance Repair for all your appliance repair needs...
We have used this company 4x in the last year or so. First they fixed my LG Fridge compressor then my washer drain pump then my dryer squeaking noise and now my dishwasher isn’t draining. They have always been on time with repairs and given me fair pricing as I am a return customer. I do appreciate having a company I can trust to come and repair my appliances and not break the bank.
Tyler replaced my LG compressor and about 3 months later it went out again. Turns out it leaked all the refrigerant out. We called them again because of the one year warranty and they came and replaced the part that needed to be replaced to get rid of the leak. We appreciate the reliability of them getting to us so quickly.
Repaired my LG fridge last week and it’s still working. I appreciate the same day service and will be using them in the future.
I called them about a fridge that was getting warm in the freezer and the fridge partially. When the tech arrived he found the compressor was bad and needed a new one. The guy had one with him and replaced it within an hour or so. He really showed he knew what he was doing by how fast he got it done and I appreciate the expedited service. Will use again and definitely recommend...
Tyler did a great job on repairing my dryer. He showed me what went wrong and got it fixed quickly...
These guys rock. I love their positive attitude and how they are truly trying to help people keep their appliances running smoothly! Seems really hard to find good contractors these days but they are on it. Wish I could leave a 10 star review for them!
The tech tyler showed up on time and he instantly knew the issue with the dryer. He told me it was the heating element and he was right! He fixed it in about 20-30 minutes and it was good as new. Will recommend and use again.
Tyler fixed our fridge ice maker today and did a nice job at keeping my carpet clean by wearing booties. Will use again very professional.
Tyler did a great job fixing my ice maker. No complaints. They came out the same day and had parts. Highly recommend.
What a fantastic service company. Tyler, our appliance service technician, came on time to repair our fridge. He diagnosed the problem quickly and provided an estimate of the repair costs and time to repair it. He then disassembled the back of the fridge. Did an extremely thorough job cleaning all nooks and crannies and diagnosing the issue. The defective part was replaced, and the unit was reass... More
What a fantastic service company. Tyler, our appliance service technician, came on time to repair our fridge. He diagnosed the problem quickly and provided an estimate of the repair costs and time to repair it. He then disassembled the back of the fridge. Did an extremely thorough job cleaning all nooks and crannies and diagnosing the issue. The defective part was replaced, and the unit was reassembled and operated to verify that it was functioning properly. Tyler is a wonderful technician and kept me informed during the whole repair process. He answered every single question I had incase it stopped cooling again. I highly recommend this company and this technician for any future services. Less
We had the owner out to check out our fridge. He found no issues other than there was a lot of dust on the back which needed cleaning. Honest reputable company will use again.
They repaired my freezer today with a new thermostat. Great job really easy to work with and they explained why the part failed.
5 star service... came same day and got my fridge fixed
The tech was great. He fixed my leaky dishwasher without any parts. Would use again.
I called due to my Samsung Refrigerator going out. Within one day I had an appointment; since I work down the road they called 30 minutes prior to arrival, so I could head home instead of having to take off the entire day to "wait". Diagnosis was done in less than 15 minutes, technician explained what was needed and provided an on-the-spot quote for repairing my Refrigerator with two options, rep... More
I called due to my Samsung Refrigerator going out. Within one day I had an appointment; since I work down the road they called 30 minutes prior to arrival, so I could head home instead of having to take off the entire day to "wait". Diagnosis was done in less than 15 minutes, technician explained what was needed and provided an on-the-spot quote for repairing my Refrigerator with two options, replace or repair- part was ordered, and before the technician left that first day, another appointment was made for my day off for the repair. I could not have been more pleased with the service and honesty of this company. I will always recommend Ridge Appliance Repair. Less
Tyler installed a nest thermostat in our house and it works perfectly. He did have to redo some wires but it didn't take him long. Great service!
Tyler fixed a dishwasher at my rental condo that I was about to pay full price to replace from Nebraska furniture mart. They are the total package of how a business should be run from a customer standpoint. They communicated with us at every step of the way, charge fair prices to fix the problem, show up on time, and are polite to boot. They're my first call for any appliance repair from here on ... More
Tyler fixed a dishwasher at my rental condo that I was about to pay full price to replace from Nebraska furniture mart. They are the total package of how a business should be run from a customer standpoint. They communicated with us at every step of the way, charge fair prices to fix the problem, show up on time, and are polite to boot. They're my first call for any appliance repair from here on out. Will recommend to my friends and family Less
Arrived earlier than expected, great attitude from Tyler. Definitely will use them again for any future needs.
Our service tech was Tyler He came and diagnosed the problem In a very short time on Friday He came back Saturday morning and installed the part and then went the extra mile to make sure everything was working properly before he left It was an excellent experience overall
This company was amazing! They replaced my GE heating element on my dryer and it’s working great now. We really appreciate it due to having 4 kids laundry piles up fast. Tyler was our technician and got it fixed right away.
My KitchenAid Fridge was not working. They asked a few questions and got it working without even coming out or charging me. They were also very nice. I realize they could have scheduled appointment and charged a service fee, but they did not. I appreciate their integrity and honesty. I will definitely use them if one of my appliances breaks down. I recommend them
Tyler showed up and had the part to fix my Bosch dishwasher. We had a little bit of an issue with it trying to fill when we were not using it and it turns out the valve was no good.
Repaired my ge dryer with a new control board
My washing machine was not draining so we called to find someone to fix my washing machine. This company sent a technician out and they found a clogged filter and didn't didn't charge me anything. Amazing company they will be getting all my business from now on.
The technician Tyler showed up and fixed my LG dishwasher that constantly had the drain pump on. He instantly knew there was a water valve issue leaking into the dishwasher. Very fast with a diagnostic and had the part with him. 5 🌟 .
Replaced the igniter on my oven and did it same day thanks a bunch
Tyler was amazing and fixed my Samsung washing machine not spinning. Would definitely recommend them.
I was so impressed with the technician, Tyler! He was so friendly and very knowledgeable about what was wrong with my Refrigerator and how he was going to fix the ice maker. Once the part was received he was able to get out the same day to repair my fridge. Highly recommend they are super professional! 😁
Tyler repaired my Samsung dryer this morning with a new heating element and it's working perfectly. Highly professional and a super nice guy.
Tyler was wonderful he got my fridge ice maker running again.... turns out I flipped the switch and if turned it off somehow no idea how bur regardless thank you
The ice maker was broken in the freezer. The tech tyler was amazing. It took 1 hour to fix to but they were very patient and diligent about getting the problem fixed. Would definitely recommend.
Tyler got my fridge working just a few minutes ago. He replaced a water filter I haven't replaced for 2 years or so and no water was coming out now we have water and ice being made! Thank you so much for not taking us for a ride like another company had done in the past.
Tyler repaired my GE oven that was not heating inside. He replaced a control board and now it works!
The tech fixed my Frigidaire freezer with a new thermostat
Tyler came out at the exact approximate time given. I was having an issue with my brand new Samsung refrigerators ice machine. He was very informative and friendly! We held a conversation the entire time as he worked and he was able to fix my ice maker with a new one. We reset the machine and waiting on the ice. We verified there was water in the ice maker now all it has to do is freeze! Finally ... More
Tyler came out at the exact approximate time given. I was having an issue with my brand new Samsung refrigerators ice machine. He was very informative and friendly! We held a conversation the entire time as he worked and he was able to fix my ice maker with a new one. We reset the machine and waiting on the ice. We verified there was water in the ice maker now all it has to do is freeze! Finally I know someone competent to fix my appliances. Less
They repaired my built in viking oven
The technician fixed my LG dryer not spinning turns out the drum cut the belt off. Thanks to Tyler we got it fixed and it's up and running again.
Tyler did a great job fixing my ice maker on my Samsung fridge. Came same day and repaired it with no issues. Even explained what to look out for.
tyler fixed our fridge and dishwasher today
Tyler not only looked at the issue with my fridge but he also took the time to review the current state of my broken dishwasher also. He made recommendations, and called out specific items to keep and eye on in the future. He provided me with the options and quote, but then shared his recommendation on what he thought would be the best approach for my situation. He did fix my fridge but recommend... More
Tyler not only looked at the issue with my fridge but he also took the time to review the current state of my broken dishwasher also. He made recommendations, and called out specific items to keep and eye on in the future. He provided me with the options and quote, but then shared his recommendation on what he thought would be the best approach for my situation. He did fix my fridge but recommended I get a new dishwasher. I really appreciated his honest assessment that most companies would probably not give me and tell me just to fix the fridge and dishwasher no matter the cost. Less
We called around frantically to get our refrigerator repaired. It was not cooling at all and just stopped cooling overnight so my food was already partially thawed out. Turns out it just needed a new thermostat and be defrosted. Thanks to Ridge Appliance Repair my fridge is back in business!
My dryer stopped spinning today and called these guys. The tech got to me within 1 hour and got my dryer fixed right away.
I initially had called another local company to come out because they said they could come 2 days sooner and their service fee was a little cheaper but they never showed up. We had to reschedule with Ridge appliance repair and they came out same day! So glad we went with Ridge Appliance Repair for my LG refrigerator repair!
That’s it, I’ve found my appliance repair company! This company is so wonderful. Alexis is very sweet on the phone and helpful and Tyler is the man. He’s very friendly, makes me feel comfortable in my own home, knowledgeable, diagnosed the issue right away, worked with our warranty company, etc. I could tell he cares and wanted to fix our fridge as soon as possible.
I have nothing but good things to say. Tyler knows his trade, thinks on his feet and creates solutions that are effective and work the first time. My refrigerator lost all cooling in the freezer, so it wasn’t able to make ice or freeze my food. Tyler was able to fix it without ordering upwards of $500 in replacement parts. This was also the only business that would give me an over-the-phone estim... More
I have nothing but good things to say. Tyler knows his trade, thinks on his feet and creates solutions that are effective and work the first time. My refrigerator lost all cooling in the freezer, so it wasn’t able to make ice or freeze my food. Tyler was able to fix it without ordering upwards of $500 in replacement parts. This was also the only business that would give me an over-the-phone estimate, and his estimate was near the total cost. The only downside as a customer is that he is in high demand, and for good reason! I will definitely be using Ridge Appliance Repair for any future appliance issues. Less
When I called to set up service the office person was extremely professional. They seemed genuinely concerned about my fridge not cooling. She very carefully took down all my information and explained their service and cost. I was told they would diagnose the issue and give me a quote to fix it minus the 99$ and that the repair had a one year warranty parts and labor. It was also carefully explai... More
When I called to set up service the office person was extremely professional. They seemed genuinely concerned about my fridge not cooling. She very carefully took down all my information and explained their service and cost. I was told they would diagnose the issue and give me a quote to fix it minus the 99$ and that the repair had a one year warranty parts and labor. It was also carefully explained to me that if I decided not to move forward with the repair I would be responsible for the diagnostic fee of $99. They called when they were 15 minutes from arrival. He diagnosed the issue and gave me a quote to replace the compressor on my LG fridge. Once he completed the repair my fridge started cooling within 10 hours or so. He did exactly as the receptionist told me. He repaired it for the quote he gave. They also got me on the schedule very quickly. I highly recommend them and will not hesitate to use them again! It is rare to find a company in this day and age that runs their business this well. Less
Tyler showed up on time and fixed my Samsung fridge correctly the first time unlike the last company.
nice technician he got my speed queen washer fixed downtown KC
They fixed my LG refrigerator today and surprisingly it's already cooling well. There guys showed professionalism by showing up on time with booties and a mask. The phone lady was awesome and got me booked same day she worked me in. Highly recommend this company for any of your appliance repair needs.
Fixed my Samsung dryer with a new motor thankfully they got it fixed today same day
They repaired my whirlpool dishwasher without any parts just charged me a $99 service call fee... pretty cheap in and our
The technician just finished fixing my ice maker on my Samsung refrigerator. Samsung refused to come out and fix it since its a huge issue they had so they gave me a refund and told me to call ridge appliance repair and I'm happy I did. They came out late tonight around 5pm and had it fixed by 6pm roughly. I could tell he was competent since he explained every single little thing to me about what... More
The technician just finished fixing my ice maker on my Samsung refrigerator. Samsung refused to come out and fix it since its a huge issue they had so they gave me a refund and told me to call ridge appliance repair and I'm happy I did. They came out late tonight around 5pm and had it fixed by 6pm roughly. I could tell he was competent since he explained every single little thing to me about what was wrong. Less
The tech went above and beyond this morning for my GE refrigerator. Not only did he fix my freezer not freezing on my fridge he recommended to replace the water filter every 6 months and I haven't replaced it in a year and a half. He told me where I could get one so I don't have to pay a ridiculous fee to get it installed. This company was wonderful to work with
Good quality got my oven working
they fixed my lg fridge today
They got my lg oven fixed a few months back and we just had them fix our LG fridge under warranty.
We recently had this company repair a oven for me that I bought used at a local store that sells appliances. Well what I came to find out when this company arrived the technician tyler told me that they definitely did not replace the heating element like they said they did because it was broken. So we ended up getting it fixed anyways but now I know that I probably should not be buying used appli... More
We recently had this company repair a oven for me that I bought used at a local store that sells appliances. Well what I came to find out when this company arrived the technician tyler told me that they definitely did not replace the heating element like they said they did because it was broken. So we ended up getting it fixed anyways but now I know that I probably should not be buying used appliances because every time I do it seems like I get burned that I have to pay a repair bill almost every single time. Anyways I will be using this company to handle all of my appliance repairs for my rentals. Less
I was super surprised they still came out in this nasty weather. Tyler the technician showed up and he repaired my Samsung refrigerator ice maker that was no longer making ice after 3 years of use. He explained to me that Samsung has a ton of ice maker issues and he gave me a 1 year parts and labor warranty. Super professional company he wore booties to protect my floors which I greatly appreciat... More
I was super surprised they still came out in this nasty weather. Tyler the technician showed up and he repaired my Samsung refrigerator ice maker that was no longer making ice after 3 years of use. He explained to me that Samsung has a ton of ice maker issues and he gave me a 1 year parts and labor warranty. Super professional company he wore booties to protect my floors which I greatly appreciate with all the snow on the ground. We will be recommending this company to all our friends and family because they went above and beyond today. Less
We called this company because our neighbor recommended us to them. When the technician arrived he greeted me and told me he was there to look at my Kenmore refrigerator. When he got to the fridge he verified it wasn't cooling which I told them over the phone. He said these have compressor issues but he also found a freon leak and repaired the fridge the next day about a 3 months ago. They recent... More
We called this company because our neighbor recommended us to them. When the technician arrived he greeted me and told me he was there to look at my Kenmore refrigerator. When he got to the fridge he verified it wasn't cooling which I told them over the phone. He said these have compressor issues but he also found a freon leak and repaired the fridge the next day about a 3 months ago. They recently came out for a dryer and fixed that for me too! Super happy with this company they do good business and get out here quickly whenever I call. Less
The tech just fixed my Samsung dryer and did it within 20 minutes of showing up just needed a heating element
In August 2020 they repaired our refrigerator. To date, they still have not provided a receipt for us. Therefore, we have no idea what was done to our fridge or what replacement part was used. We are contacting LG concerning a law suit about parts used in our fridge.
They fixed my dryer this morning with a new belt for a really good price and I don’t feel like I got ripped off. A lot of the other companies were quoting like $300 or more and he did it for half the price.
We called today really needing our fridge to be fixed since we have a full household and the lady on the phone got us scheduled the same day (today). The tech showed up 45 minutes after I called and he knew the issue exactly with my LG refrigerator. He gave us a quote and got to work within 2h the fridge was fixed. I am so thankful they got me in today and got my fridge fixed.
Great guy that runs the calls and owns the company.... he showed up today and got my Samsung dryer fixed for 1/4th the cost of replacement which was wonderful since I don't have $1000 laying around for a new dryer. This company went above and beyond getting me onto the schedule today
They repaired our GE refrigerator that wasnt making ice with a new ice maker and water valve. Very friendly and on time I highly recommend
They were very friendly and knowledgeable about my appliance. And I was able to get on the schedule fast!
Was on time they fixed my washer will use them again
The technician showed up on time and gave me an honest opinion on what I should do with my refrigerator. The technician Tyler explained that fixing my 10 year old refrigerator made sense since it was fairly cheap to fix and Getting a brand new one is going to be very expensive. I highly recommend using this company just because of the honesty the technicians have. I did not feel like I was being... More
The technician showed up on time and gave me an honest opinion on what I should do with my refrigerator. The technician Tyler explained that fixing my 10 year old refrigerator made sense since it was fairly cheap to fix and Getting a brand new one is going to be very expensive. I highly recommend using this company just because of the honesty the technicians have. I did not feel like I was being pressured in anything Which was nice because I didn't really want to spend any money on it but for $275 it was definitely worth the r