Just in Time serviced our furnaces for years. Recently we switched companies and we were appalled to learn of very high pricing and about their total lack of customer care. Five years ago Just in Time replaced the inducer motor and charged us $625. We just replaced the inducer motor again (after only five years) and a different company did the same work and charged us $375 plus then gave us an ... More

Just in Time serviced our furnaces for years. Recently we switched companies and we were appalled to learn of very high pricing and about their total lack of customer care. Five years ago Just in Time replaced the inducer motor and charged us $625. We just replaced the inducer motor again (after only five years) and a different company did the same work and charged us $375 plus then gave us an additional 10% off for being a repeat client. I tried phoning several times (15+) and left several messages for Justin to contact me. I eventually did get his direct line but never answered his phone no matter what time of day I tried. I was just hoping he could explain the huge price difference and help me understand why it was more expensive five years ago?? I would not recommend using this company. Less

This company was recommended by a close friend who used their duct cleaning services a couple of years ago and was pleased with their services and I relied on his experience. Their technician came and did some cleaning and minor maintenance that cost me half my monthly budget. I've no complaints about their duct cleaning work, but I'm very unhappy with their pricing policy for maintenance as the ... More

This company was recommended by a close friend who used their duct cleaning services a couple of years ago and was pleased with their services and I relied on his experience. Their technician came and did some cleaning and minor maintenance that cost me half my monthly budget. I've no complaints about their duct cleaning work, but I'm very unhappy with their pricing policy for maintenance as the total price they charged me for the service, I was later quoted half the price by two other companies. I just trusted my friend's recommendations and thought they were the best in their work and price, however at least ultimately the price is too high compared to their competitors and I really hope that at least the parts supplied their technician will last for a while, although I'm not sure, we were given a one-year warranty on the parts replaced. And during a conversation with their representative and expressing my dissatisfaction over the phone next day, she simply regretted that I was unhappy but promised to recheck and call me back, since she didn't work couple days and didn't have proper information, but still haven't heard any call from her. I definitely won’t use their services going forward and will not recommend them to anyone. I know that to this review their representative will most likely respond that you agreed with the proposed price, yes, I agreed and confirmed the completion of this work only because of the recommendations that were given earlier, I trusted you and didn't think that I would be charged twice more. Moreover, there is a simple idea of customer support for further business continuation. My advise, regardless of how the services were recommended, take the quote, especially maintenance/repair cost and compare with other companies as well, don't agree in rush with offered price, technicians sometimes exaggerate about furnace condition and parts. Less

Ben and Savannah were great. Very pleasant and very thorough. Terrific job. Thanks.

Started out helpful with our furnace failure, got us in quickly the technicians were great and then once it was determined a new furnace was required that’s where it went down hill… was originally told they could replace the furnace quickly, had to come and run one more test a day passed and they came and confirmed new furnace was the option. Still totally fine with this. A quote would be sent to... More

Started out helpful with our furnace failure, got us in quickly the technicians were great and then once it was determined a new furnace was required that’s where it went down hill… was originally told they could replace the furnace quickly, had to come and run one more test a day passed and they came and confirmed new furnace was the option. Still totally fine with this. A quote would be sent to me. Still fine. Got home from work got a call from Justin, he advised me his installer was simply too big to get in the space to install a new furnace and proceeded to tell me “I wish you the best of luck finding someone to install a new furnace”. That’s what did it for me was the tone in his voice like he could care less about helping a customer. His tone with that comment was just not called for. Only reason I am giving 3 stars is because of the helpful technicians there otherwise this review would be a 1 star review. Thanks for nothing Justin. Less

He came over for a furnace cleaning. I figure the best place to park was in the back yard. As he parked out front I got his attention. I opened his passenger door while he was already parked and told him to come around the back. He kept yelling at me “yes Yelling” to shut the passenger door. I waited till he got out. I asked him are you always this ignorant with you clients? He asked why do we ha... More

He came over for a furnace cleaning. I figure the best place to park was in the back yard. As he parked out front I got his attention. I opened his passenger door while he was already parked and told him to come around the back. He kept yelling at me “yes Yelling” to shut the passenger door. I waited till he got out. I asked him are you always this ignorant with you clients? He asked why do we have a problem? I said yes. Your fired. This guy was a complete AH. No respect for the elderly. Less

Just in Time Furnace team delivered a quality service. Adam and Matt gave was excellent and they gave me good tips on how to maintain a good furnace.

From easily booking & calling directly to book the appointment, Patty was very nice & helpful, and I got an appointment reminder. Reliable company and prices were honoured. Great value and quality. Based on my experience today, Nathan is an incredible and reliable professional. The service rendered was prompt, careful and efficient to clean our furnace and air ducts. Nathan was also careful with ... More

From easily booking & calling directly to book the appointment, Patty was very nice & helpful, and I got an appointment reminder. Reliable company and prices were honoured. Great value and quality. Based on my experience today, Nathan is an incredible and reliable professional. The service rendered was prompt, careful and efficient to clean our furnace and air ducts. Nathan was also careful with the furniture around, addressed with patience all of our concerns and fulfilled his word. Fron now on, I will definitely be using this company and will go with the recommendation to get the furnace cleanup service every 2 years and the tune up service every year. I totally recommend this company. Less

Extremely impressed with Matt who came out and tuned up our furnace. He is very easy to talk to and answered all of our questions to our satisfaction. You never feel like you are being sold unnecessary services. Will request Matt next time. FYI...Patti in the office is a very effective communicator! Thank you

Patty was fantastic to work with on getting an air conditioner installed at our residence. The installers Adam and Jason were also great to interact with and very professional. The Just in Time Furnace team was agile and able to manage some unforeseen challenges with the install - which only further demonstrated their knowledge and experience. Thank you!

The technicians were on time and very professional. They were both great with my dog who was a little nervous with the noise, and always informed me of what they were doing. Thank you for doing such a great job with cleaning all of our ducts and inspecting our furnace. We will definitely recommend Just in Time to family and friends, as well as use them going forward. Thank you!

They did duct cleaning in July 22. I trusted them and didn't check that vents are actually cleaned or not. just look at this vent. its how I found it. Edit 1. Answer to your reply. No, nobody told me that they are leaving this vent dirty. Edit 2. Called the number provided. Left a voicemail. Never got a callback.

The worst!!!! Cold air vent in basement was missing a cap, when they used pressurized air to clean, the mess went all over basement and they never cleaned it up. also shavings of aluminum left all over the floor where my kids play .

If you think it is a liability to do just what a customer is paying for, then issue a waiver of that liability and let the customer decide if they want more service or not and free your self from any liabilities. Don't just go ahead doing more and sending a huge bill

Just in Time gave me a choice of 2 hour windows, indicating that it should take no longer than an hour. Parvinder called about 20 minutes out to advise me of his arrival time. He is a very nice, pleasant, polite and efficient person. It was a very good appointment.

We used this service and were pleased however there was a lot of dust in the filter so called to inform them. They were great about making sure I was happy so sent a crew out to redo the whole process. Bud & Ryan were exceptional, professional and thorough. They informed us of the problem and rectified it. The company was very fast in rescheduling another cleaning. I like a company that stands be... More

We used this service and were pleased however there was a lot of dust in the filter so called to inform them. They were great about making sure I was happy so sent a crew out to redo the whole process. Bud & Ryan were exceptional, professional and thorough. They informed us of the problem and rectified it. The company was very fast in rescheduling another cleaning. I like a company that stands behind their work so this was a very good experience. Less

Incredible once again. On time, didn’t try and sell me something I didn’t need. Furnace looks brand new it’s so clean!

Bought a Groupon for Just In Time Furnace for Duct cleaning. We live rural, just outside of Okotoks, which on the Groupon it states they service Okotoks. Prior to booking the service we called the office to ensure they would come out and were told that they would we just have to pay mileage past a certain point (only 11kms). The service was booked and they attended our house to do the Duct Cleani... More

Bought a Groupon for Just In Time Furnace for Duct cleaning. We live rural, just outside of Okotoks, which on the Groupon it states they service Okotoks. Prior to booking the service we called the office to ensure they would come out and were told that they would we just have to pay mileage past a certain point (only 11kms). The service was booked and they attended our house to do the Duct Cleaning. Once it was completed the technician stated they couldn't accept the Groupon because we were outside Calgary. No where in the fine print did it say only within Calgary or even Okotoks for that matter. The technician went back to the office and the staff confirmed they wouldn't accept it. I have contacted Groupon and they have been attempting to reach them in relation to this and they are not responding. This is completely unprofessional and appalling on business standards. If they don't accept outside of Calgary for the Groupon it should state as such and secondly, the staff shouldn't have told us that we would just pay mileage for the rural location. I am continuing to work with Groupon to have this rectified. I will never use or recommend this company to anyone. A complete disappointment. Less

Highly rated technicians. Top class service. Awesome work done. Superb experience. Recommended to all

Got a furnace tune-up from a Groupon deal. Never used this company before but gave it a try using the Groupon deal and the great reviews on Groupon. Booking was easy and the receptionist was super nice and helpful. However our technician came and didn't introduce himself or who he was with. He came and basically looked at the furnace and the parts, told us what needed replacing soon and that was ... More

Got a furnace tune-up from a Groupon deal. Never used this company before but gave it a try using the Groupon deal and the great reviews on Groupon. Booking was easy and the receptionist was super nice and helpful. However our technician came and didn't introduce himself or who he was with. He came and basically looked at the furnace and the parts, told us what needed replacing soon and that was it, didn't clean anything or told me if everything is working fine, etc. It took him less than 30 mins for the tune up. Every other company I've dealt with took at least an hour and the furnace always looks new. There was obvious water spots in the unit but he didn't address that or look for the problem. Unfortunately, cannot say I'd recommend them at least for a furnace tune-up Less

Right from the first call talking to Regan, she was so friendly and knowledgeable. Ryan and Bud come and were so awesome. They showed me things I needed to know and even modified my dryer vent hose cause it was too long. They were very helpful and did an amazing job. I will most definitely use them again. Thanks again you guys this whole experience with Justin in time was very impressive. You’ve ... More

Right from the first call talking to Regan, she was so friendly and knowledgeable. Ryan and Bud come and were so awesome. They showed me things I needed to know and even modified my dryer vent hose cause it was too long. They were very helpful and did an amazing job. I will most definitely use them again. Thanks again you guys this whole experience with Justin in time was very impressive. You’ve got some great employees on your team you should be proud. Less

The technician was on time and very professional. He checked my unit, greased what needed greasing, installed the proper size filter and have me a diagnosis of the condition of the furnace. I am now confident that this furnace will work well throughout the winter months. This was by far the best Groupon I have ever purchased and will definitely recommend this company to friends as well as ... More

The technician was on time and very professional. He checked my unit, greased what needed greasing, installed the proper size filter and have me a diagnosis of the condition of the furnace. I am now confident that this furnace will work well throughout the winter months. This was by far the best Groupon I have ever purchased and will definitely recommend this company to friends as well as use them going forward. Thank you Just In Time for the peace of mind! Less

Complete rip off. The guys parked out front for more than half an hour before they started. They will tell you how much extra everything costs, AFTER they’re set up and started. Making you feel totally trapped. Offer you this tune up or that inspection which everything suspiciously costs, oh I don’t know, $129.00. But fail to show any proof that they did actually did what their checklist says the... More

Complete rip off. The guys parked out front for more than half an hour before they started. They will tell you how much extra everything costs, AFTER they’re set up and started. Making you feel totally trapped. Offer you this tune up or that inspection which everything suspiciously costs, oh I don’t know, $129.00. But fail to show any proof that they did actually did what their checklist says they did. Charged me to move their hoses around the house. Which is Complete garbage. There was debris bits left all over. Never once asked me if they could leave their shoes on. They just did. They’ll also Tell you that you’ll get 10% off because of their coupon in the mail box. The lady said she would call me back. Which she never did, that was probably a month ago now. The two guys were decent enough I guess but we’re also complaining about the owner and how they were going to quit. I heard it all on my doorbell camera. Sure makes me want to use these guys again. A job that should have been like $500 maybe $600 cost me over $900. Definitely do not recommend anything about this company. Less

Complete rip off. The guys parked out front for more than half an hour. They do tell you how much extra everything costs, AFTER they’re set up and started. Making you feel totally trapped. Offer you this tune up or that inspection which everything suspiciously costs, oh I don’t know, $129.00. But fail to show any proof that they did actually did what their checklist says they did. Charged me to m... More

Complete rip off. The guys parked out front for more than half an hour. They do tell you how much extra everything costs, AFTER they’re set up and started. Making you feel totally trapped. Offer you this tune up or that inspection which everything suspiciously costs, oh I don’t know, $129.00. But fail to show any proof that they did actually did what their checklist says they did. Charged me to move their hoses around the house. Complete garbage. There was debris left all over. Never once asked me if they could leave their shoes on. They just did. They’ll also Tell you that you’ll get 10% off because of their coupon in the mail box. The lady said she would call me back. Which is a lie, that was probably a month ago now. The two guys were decent enough I guess but we’re also complaining about Justin and how they were going to quit. I heard it all on my doorbell camera. Sure makes me want to use these guys again. A job that should have been like $500 cost me over $900. Definitely do not recommend anything about this company. Less

Just In Time have been our furnace guys for many years - this summer we had them install an air conditioning system into our home. When we had curious noises happening after the install, they came right back out and quickly determined that the noises had nothing to do with their installation but were super quick to figure out why it was happening and figured out how to repair it for us! Every sin... More

Just In Time have been our furnace guys for many years - this summer we had them install an air conditioning system into our home. When we had curious noises happening after the install, they came right back out and quickly determined that the noises had nothing to do with their installation but were super quick to figure out why it was happening and figured out how to repair it for us! Every single employee we have ever dealt with has been polite, professional, informative, and overall fantastic human beings! We will never use anyone other than Just In Time! - Mark & Maria Downey Less

Overall, I had a great experience! They were responsive, professional, took the time to answer questions I had, and also provided some helpful hints/tips for my furnace system. I will definitely book with this company again for any future services!

A little disappointed that I had to pay for installing a waranty part because "the office" could not find my service records

I had my very first experience with Just in time. Darcy and Ben came just before time and spent more than 1.5 hrs to clean the furnace and all ducts. I am very impressed and appreciate Darcy’s attention to detail and he went extra miles to close my furnace’s CO exit as well as attached a cardboard to an unwanted duct opening. Darcy’s customer service and his experience has now made me their loyal... More

I had my very first experience with Just in time. Darcy and Ben came just before time and spent more than 1.5 hrs to clean the furnace and all ducts. I am very impressed and appreciate Darcy’s attention to detail and he went extra miles to close my furnace’s CO exit as well as attached a cardboard to an unwanted duct opening. Darcy’s customer service and his experience has now made me their loyal customer. I will be signing up the service with them again next time. Also if you want to also clean your Dryer duct then I suggest to get their packaged service rather Groupon as it would be a better value to them and home owner. Dryer duct cleaning and disinfectant spray is included in their regular package. Less

Friendly fast service. Fleixble times that work for your schedule. They show up on time and do a great job. They are professional and knowledgable. Good price for quick, quality work. They also do fireplace cleaning.

my old humidifier has been leaking water for several months, I was debating to get it repaired or install a new one. Called in last weekend, and received quotes on repair and installing new one with the model name. After searching the model GA 1042, and called back again on Thursday to get more info about the model, I decided to install the new one. Chas came over in about 2 hours the same day, r... More

my old humidifier has been leaking water for several months, I was debating to get it repaired or install a new one. Called in last weekend, and received quotes on repair and installing new one with the model name. After searching the model GA 1042, and called back again on Thursday to get more info about the model, I decided to install the new one. Chas came over in about 2 hours the same day, removed the old humidifier and installed the new one. Chas explained how the new model works, answered my questions. His installation is very professional, he even checked the wires if they are wired to only function when heating is on or when fun is on. I am very happy with Chas' work and also happy with Just In Time. will definitely recommend. Less

I recently purchased a groupon and had my furnace and ducts cleaned after moving into an older home (c.1949). The two technicians that arrived were knowledgeable, friendly, hard working and efficient. All in all the service took just over an hour. The techs were also good sports about having to work in the crawlspace. Very much appreciated and will use again in the future!

I book Just in Time for furnace and duct cleaning. I had used them in the past and had been very pleased with their service. I was equally impressed this time around. The crew (Darcy & Ben) did a great job and Darcy was full of advice on numerous topics. If you are looking to hire furnace and duct cleaning you only need to make one call - Just in time!

I was told over the phone that their fees were $60 dispatch and diagnosis and $50 labour once the customer agreed to what needed to be done and then extra for parts. I was charged the $50 labour, totalling $115 for him to flip the switch as the flame in my furnace went out. I think that is totally unethical. He was in my house for 2 minutes. The next day my furnace went out again and they wouldn’... More

I was told over the phone that their fees were $60 dispatch and diagnosis and $50 labour once the customer agreed to what needed to be done and then extra for parts. I was charged the $50 labour, totalling $115 for him to flip the switch as the flame in my furnace went out. I think that is totally unethical. He was in my house for 2 minutes. The next day my furnace went out again and they wouldn’t help. Obviously flipping the switch and spending two minutes wasn’t going to solve the problem. Very upset with the customer service with Justin himself. Less

Came out and serviced my furnace. Was professional and time. Help getting it running with out charging me a bunch of parts and have me a recommendations. Tech was friendly and knowledgeable. Would recommend.

Came on time. Very knowledgeable. Got the job done really well and took their time. Great value.

I have had two great experiences with Just in Time Furnace. The first was a few years ago when they cleaned my furnace and ducts and did a great job. Most recently I booked another furnace and duct cleaning and upon arrival they discovered that everything was already looking really clean. They took the time to explain that it wouldn't really be beneficial to do a full cleaning at this time and ga... More

I have had two great experiences with Just in Time Furnace. The first was a few years ago when they cleaned my furnace and ducts and did a great job. Most recently I booked another furnace and duct cleaning and upon arrival they discovered that everything was already looking really clean. They took the time to explain that it wouldn't really be beneficial to do a full cleaning at this time and gave me some tips on furnace filters and maintenance. I appreciated the honesty and that they were willing to go away without charging me for any services that day. I highly recommend this company for their honesty, being punctual and friendly staff. Less

I saw Just In Time Furnace on Groupon, and I wanted to inquire about their vent cleaning service, so I called their number. I was impressed with the customer service I got from Patty. She was knowledgeable, honest, enthusiastic, and extremely helpful. I was advised that my apartment wasn’t fit for their service, and I was given tips to clean out my vent. And because of this, when I buy a house, t... More

I saw Just In Time Furnace on Groupon, and I wanted to inquire about their vent cleaning service, so I called their number. I was impressed with the customer service I got from Patty. She was knowledgeable, honest, enthusiastic, and extremely helpful. I was advised that my apartment wasn’t fit for their service, and I was given tips to clean out my vent. And because of this, when I buy a house, they will for sure be doing my vent maintenance. 😄 Less

We had an amazing experience with Just In Time Furnace :) They came to clean our ducts and vents and boy am I happy they did! They arrived on time, were extremely professional and genuine. You can tell they really love what they do and it’s truly showcased in the work they do. Not only did they do a phenomenal job, but they also provided a lot of tips and feedback for maintenance that will save u... More

We had an amazing experience with Just In Time Furnace :) They came to clean our ducts and vents and boy am I happy they did! They arrived on time, were extremely professional and genuine. You can tell they really love what they do and it’s truly showcased in the work they do. Not only did they do a phenomenal job, but they also provided a lot of tips and feedback for maintenance that will save us from future headaches down the road. Highly recommend using their services and look forward to using them again in the future! Less

Had furnace (heat pump) and ducts cleaned. Good communication, great service. Technicians Darcy and Ben were respectful and knowledgeable. Would hire them again, good value.

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To me it looks like they do not care about their commitments and schedule the job multiple times. The charges are too high for this level of commitment. At site, they have their own "calculator" to calculate the cost and expect an increase up to 50% than the initial estimation.

My experience from Just in Time Furnace is top notch from installation to maintenance. I would recommend them for any furnace and AC needs. My first experience with them was duct cleaning, furnace tune-up and AC maintenance back in 2019. The staff that worked on my house were professional, thorough and friendly. Based on my initial experience with them, I decided to move forward and got them to... More

My experience from Just in Time Furnace is top notch from installation to maintenance. I would recommend them for any furnace and AC needs. My first experience with them was duct cleaning, furnace tune-up and AC maintenance back in 2019. The staff that worked on my house were professional, thorough and friendly. Based on my initial experience with them, I decided to move forward and got them to install a new Napoleon furnace in Oct 2021. Glenn came over and looked at my HVAC set-up and recommended the appropriate BTUs and blower size based on the size of my house. He didn't upsell me on items that were not needed. I had a few other quotes from other reputable HVAC shops and they were very cookie-cutter and tried to upsell items like a new humidifier, thermostat, etc. which weren't really needed. On top of that, Just in Time Furnace pricing was very competitive than the other shops. Mike and Adam did the install of the new furnace. They were very experienced in doing the install and completed it within 5 hours. They walked me through what they did for the install, which made me very confident that it was done well. They also did not leave a mess and the install was quite tidy. They gave me recommendations where to place the humidifier monitor to ensure the whole house is getting the right amount of moisture. There were issues with the humidifier but it got eventually fixed with no questions asked. The person that came by to fix the humidifier (I forgot his name), came by a couple times to get the humidifier working. I had to buy a new part for it and it worked fine. He even suggest to not connect it to the NEST thermostat because it may not work properly. I had some issues with vibrations of the furnace during start-up after a couple of months since the furnace parts started to settle. I had Chas (one of their senior guys..20 yrs of experience if I am not mistaken) come out a few times trying to diagnose and fix the issue. With his "know-how" and due diligence he was able to fix the vibration. He was very knowledgeable and pleasant to chat with. He walked me through what he did and left it open to me to call the office again if the issue comes back. Justin (the owner) and Trisha (front-office staff) were great to talk to. They never questioned the issues I had and made sure they promptly scheduled time to have someone look at my furnace issues. If I do I have another issue, I am sure they will be address my concerns and not shrug it off. I call that great customer service! I look forward in calling them for my annual maintenance on my furnace, AC and duct cleaning. As I said at the beginning of this review, I would highly recommend using Just in Time Furnace. Less

Blower on my furnace died at noon on a Sunday. Called and dispatcher warned me that the 1 guy working was busy but told me not to worry and he will be there that same day. Rates are transparent and fair. Luigi was professional, clean and had heat blowing before 8pm. Highly recommend!

We had a suspicious noise coming from our furnace, and called Just in Time to come look at the issue. Glenn was the service representative who was sent out promptly after our call. Glenn was very professional, inspected the unit, provided advice, and pointed out general maintenance considerations for the future. Definitely would recommend!

Nate did a great job of servicing our furnace. Very knowledgeable, enthusiastic and even took time to educate me on what we should expect from our furnace moving forward. Nate turned a stressful situation into a positive experience. No question who I will call next time. Thx Nate!

Just as luck would have it, I woke up to a cold house on a Sunday...Just in Time was recommended by a friend and I am so thankful it was! I received a call back right away from Matt and he talked me through how to reset my furnace to see if that would fix it. Unfortunately it didn't work so I had to get him to come out for a service call. He was on time, very knowledgeable and friendly. He g... More

Just as luck would have it, I woke up to a cold house on a Sunday...Just in Time was recommended by a friend and I am so thankful it was! I received a call back right away from Matt and he talked me through how to reset my furnace to see if that would fix it. Unfortunately it didn't work so I had to get him to come out for a service call. He was on time, very knowledgeable and friendly. He gave me some added tips to prevent future problems and was able to fix it without any additional parts or labor. I would highly recommend :) Great job, especially on a cold Sunday less than a week before Christmas to be this reliable. Less

We booked Just in Time Furnace to clean our ducts and vents and are so happy with our choice. Joe and Adam were excellent; Joe offered several maintenance tips that will save us money going forward (very much appreciated!) and Adam was incredibly conscientious and thorough. Both great individuals. We've recommended their services to our neighbours and will definitely be calling them again in futu... More

We booked Just in Time Furnace to clean our ducts and vents and are so happy with our choice. Joe and Adam were excellent; Joe offered several maintenance tips that will save us money going forward (very much appreciated!) and Adam was incredibly conscientious and thorough. Both great individuals. We've recommended their services to our neighbours and will definitely be calling them again in future. Less

Unreasonable charges! Please explain the dispatch and labour charges clearly to the customer.

Ripoffs.

Just had a tune-up and duct cleaning. Super professional and very helpful. Thanks Matt, Darcy and Ben!

Just in time is a very very good company, I highly recommend this company, Glenn came on time very courteous and did a wonderful job ,he went through everything and let me what needs replacing and what are the issues of concern, he was very Honest and straight forward. I am so happy and at peace knowing everything is good now. Thank You Glenn

We had Darcy visit us from Just In Time Furnace to perform a duct cleaning and repair our humidifier. Darcy was very friendly and knowledgeable. Throughout the process he gave us tips and tricks and answered some of our questions about heating our house. When we thought we were having an issue with the heat later that night, I gave Darcy a quick text and he replied right away (after his work shi... More

We had Darcy visit us from Just In Time Furnace to perform a duct cleaning and repair our humidifier. Darcy was very friendly and knowledgeable. Throughout the process he gave us tips and tricks and answered some of our questions about heating our house. When we thought we were having an issue with the heat later that night, I gave Darcy a quick text and he replied right away (after his work shift) to help me troubleshoot my problem. He also gave me recommendations of thermostats that would work well in our home and even told us to send him pictures when shopping for thermostats to get his expert opinion on the quality. Darcy went above and beyond his job description! Less

Joe and Adam came to clean our ducts. They arrived right on time and provided excellent customer service; I really felt they went above and beyond. I didn't know there was so much I didn't know about the health of your furnace! I would absolutely recommend Just in Time.

Great service and went above and beyond in explaining the benefits of a UV air purifier. Will use again for furnace maintenance and repair.

We had our annual furnace maintenance done today with Just in Time. They have an awesome team right from the beginning when I booked our appointment to the work that was completed. They are professional, friendly, and confirmed what we needed done. We received a call the day prior to the appointment to confirm the 2 hour window. Matt called 15 minutes prior to his arrival and was on time. He was... More

We had our annual furnace maintenance done today with Just in Time. They have an awesome team right from the beginning when I booked our appointment to the work that was completed. They are professional, friendly, and confirmed what we needed done. We received a call the day prior to the appointment to confirm the 2 hour window. Matt called 15 minutes prior to his arrival and was on time. He was very thorough I appreciated that the furnace area was left clean. I’d recommend Just in Time for any repairs or regular maintenance. Thanks! Less

This was my first time using Just in Time to clean my ducts and vents. Right from setting up the appointment and explaining the cost to having the techs come over was a great experience. Joe and Adam were on time and very professional, they went over and above explaining many aspects of maintaining my furances health and how it effects my families health and well being as well. I would stron... More

This was my first time using Just in Time to clean my ducts and vents. Right from setting up the appointment and explaining the cost to having the techs come over was a great experience. Joe and Adam were on time and very professional, they went over and above explaining many aspects of maintaining my furances health and how it effects my families health and well being as well. I would strongly recommend this company to anyone. Thank you! Less

I had Joe and Adam come to do a cleaning and they were very informative. Lots of feedback and tips on how to maintain my furnace. The service was great. Thanks

Darcy and Noah just cleaned my vents and furnace, and they did a really great job! They called when they were running late, called when they were on their way, were very respectful in my house, and Darcy was very knowledgeable about the different parts of my furnace. I will 100% be using Just in Time in the future! Thanks Guys!

Matt completed a service of my furnace recently. He was fantastic. Not only am I a new home owner but I am a new Canadian so the inner workings of a furnace are completely foreign to me! While he waits for the furnace to kick in, he happily explained some basics, the options for how he could leave it set to run and when I should expect them to come back for another service. If all that was no... More

Matt completed a service of my furnace recently. He was fantastic. Not only am I a new home owner but I am a new Canadian so the inner workings of a furnace are completely foreign to me! While he waits for the furnace to kick in, he happily explained some basics, the options for how he could leave it set to run and when I should expect them to come back for another service. If all that was not enough, my dog thought he was fantastic! Less

I had Nate in to do a furnace tune up and duct cleaning and he was amazing! Thanks to his expertise he was able to diagnose a problem with the heat exchanger and showed me exactly what the problem was. Boy does he know his stuff! Incredible work ethic snd so pleasant as well. Just in Time is my go to for any furnace work I've had them before for my house and my mom's house and always super... More

I had Nate in to do a furnace tune up and duct cleaning and he was amazing! Thanks to his expertise he was able to diagnose a problem with the heat exchanger and showed me exactly what the problem was. Boy does he know his stuff! Incredible work ethic snd so pleasant as well. Just in Time is my go to for any furnace work I've had them before for my house and my mom's house and always super happy with their work. Highly recommend. Less

Noah and Darcy did a duct clean and at my grandparents house. They did an amazing job and explained the whole process to them. Will be using these guys again and referring them to all are friends and family.

Darcy and Noah did a great job servicing our furnace and cleaning all our ducts. They even stopped to remove a birds nest from an exterior vent. Super professional and experienced.

Darcy and Noah did an amazing job a few weeks ago. These guys rock!

Was blown away offered by Just in Time and especially their technician Matt. He was very knowledgeable and went above and beyond in explaining how my furnace operates and took the time to answer all my questions. I would have no hesitation recommending Just in Time and will definitely be using them as my go-to company in servicing my Furnace in the future.

Darcy and Noah cleaned my parents house ducts and furnace. They said these guys were very professional and helpful with moving furniture and explaining the whole process. Overall the experience was great, from now on all of my friends and family will be using just in time for all of are furnace needs.

Darcy and Noah came to our house last weekend for furnace cleaning and they did an amazing job. They were both professional and friendly. Darcy even gave us some useful tips on how to properly care for our furnace. We will definitely recommend Just in Time to family and friends.

Matt did my annual furnace servicing. Really friendly guy, was honest about what work he’d recommend proceeding with and what could wait till my next service. I have used Just In Time every year since I bought my place and have always had a good experience with their office folks to schedule an appointment, and technicians who come to do the actual work.

Have used this company several times, today Joe & Adam were on time & did a great job! Thanks.

I have used Just In Time multiple times and would absolutely recommend them to anyone in need of furnace repairs or cleaning. Darcy and Adam were professional and knowledgeable, answering questions and explaining any concerns. My cleaning and install were done quickly and I have a warm house!

I have used these guys in the past and have been satisfied. This time though Ben and Yogi went above and beyond. They were very respectful, friendly to my little (annoying) dog, were very thorough, and even fixed my dryer vent, which I don’t think I could have figured out. I so appreciated the work they did and will use Just In Time every year. Thank you so much!

Matt did an exceptional job tuning up my furnace. He took the time to explain everything he was doing and gave me some very good feedback on tips and tricks to help make my system more efficient. I highly recommend Just in Time Furnace for all your furnace needs. A+

Quick and Professional install of an AC unit. Really easy process from initial email to installation. Would 100% use them again.

Received 3 quotes for an AC Install, and Just In Time Furnace came in the lowest. After also having had a positive experience with them replacing a water heater in our last house, I knew their service and quality of work were great, so did not hesitate to book them for the install. Their technician, Adam, was very informative and did a great job on the install. No complaints. Once everything was... More

Received 3 quotes for an AC Install, and Just In Time Furnace came in the lowest. After also having had a positive experience with them replacing a water heater in our last house, I knew their service and quality of work were great, so did not hesitate to book them for the install. Their technician, Adam, was very informative and did a great job on the install. No complaints. Once everything was done, he took the time to answer any questions I had and walk me through how to use it. Less

Used these guys 5 years ago to fix my hot water tank. They did a good job for a reasonable price so when the same thing happened I gave them a call. 2 hours later they called back and we arranged for a time later in the day when I would be home. 2 hours later while I'm on my way home they called me and said they couldn't make it today. I call somebody else.

I was nervous, the flood had been a week ago, but I really felt comfortable with all gentlemen, on time, clean, we talked about issues, what they felt as professionals, he made a huge impact after an flood.They listened, showed me where my filter actual was.. hmm. I highly recommend them, I gave them brownies

Darcy and Noah were highly professional and did an amazing job. Night and day compared to previous service received from another service provider. Highly recommend using Just In Time Furnace.

Both customer service and the technician were friendly. The technician (Matt) did a good job on the furnace tuneup - the furnace is running much better now. I will definitely use Just In Time again.

We just had “Just In Time Furnace” come to our home this afternoon! Incredible service and outstanding knowledge. The guys were amazing with accommodating all of our animals while cleaning the ducts and super friendly with our curious toddler! Respectful and extremely tidy as well! Thank you “Just In Time Furnace!”**FIVE STARS**

Booked an appointment and they came in the next day. Joe and Adam were professional and walked us through the entire process. They left with everything returned to original and gave some good tips around future cleanings. Absolutely no issue getting them in again. Great customer service and reasonably priced.

First time using Just in Time Furnace and Adam the technician was amazing. I had a Groupon for the furnace tune up and from the time I called to book the appointment, the service was professional and great. Adam explained everything he found during the tuneup thoroughly. I would use this company again.

I have used the services of Just in Time and today Joe and Adam came over and did a great job! They went over and above and explained a lot of things which was great information and helped me much. I would strongly recommend this company to anyone. So far every one who came for service were all professionals and did exceptions job. Thank you!

Joe & Adam did a great job in cleaning my house' ducts. They were efficient and got the job done in proficient manner. The price was economical. I would recommend Just in Time to anyone.

Joe and Adam were fabulous! Took the time to really explain things and ensured I understood all the important aspects of good maintenance for our furnaces! Highly recommend them.

I’ve just had Ben out with Just In Time Furnace. The company was highly recommended on my community face book page. Ben was amazing. He took the time to answer all of my questions while being both friendly and knowledgeable. I will definitely have Ben out again.

Matt serviced the furnace in my home yesterday. He was very professional, friendly, and took the time to answer all my questions. I’m a repeat customer and would definitely recommend!

Matt serviced my 2 furnaces today. He was quick and very efficient. Very personable and respectful. I have used this company many times and would highly recommend them to anyone.

Our furnace started sounding like a 747 on Saturday night, called Just In Time on Sunday and as it was not an emergency a tech was sent first thing on Monday morning. Sure enough Matt showed up, diagnosed the issue, gave us the options and we gave the green light to replace the inducer motor and all was completed within an hour. Outstanding job, very pleasant to deal with and the problem is sol... More

Our furnace started sounding like a 747 on Saturday night, called Just In Time on Sunday and as it was not an emergency a tech was sent first thing on Monday morning. Sure enough Matt showed up, diagnosed the issue, gave us the options and we gave the green light to replace the inducer motor and all was completed within an hour. Outstanding job, very pleasant to deal with and the problem is solved. We have used them previously for cleaning and highly recommend Just In Time Furnace for all things furnace related. Thanks Matt ! Less

Matt came to our house today. He was fast, very nice, explained the issue to me and fixed it no problem. Awesome job guys!

We have been using Just in Time Furnace for a few years now. We first met them about 6 years ago in the winter when our furnace stopped working in the middle of the night during a really cold snap. When I called and told them I had a young child in the house they responded immediately. Furnace was fixed and we were extremely happy with the technician Nate. Since then we have called them for all ... More

We have been using Just in Time Furnace for a few years now. We first met them about 6 years ago in the winter when our furnace stopped working in the middle of the night during a really cold snap. When I called and told them I had a young child in the house they responded immediately. Furnace was fixed and we were extremely happy with the technician Nate. Since then we have called them for all our heating and HVAC needs. From service to repair we have always been happy with their response time, professionalism, and fair pricing. We just moved into a new house and had them service our furnace, HVAC system, and clean our furnace vents. Thank you Just in time.. As always… A GREAT JOB!! Less

We recently had AC installed and are extremely happy with the service and product we had installed. Darcy came out to do an estimate the day after we called to make the appointment and the unit was installed the following week. We were really pleased with the speed of the installation since this was a busy time for AC installations in Calgary. We’ve used this company for furnace cleaning as well ... More

We recently had AC installed and are extremely happy with the service and product we had installed. Darcy came out to do an estimate the day after we called to make the appointment and the unit was installed the following week. We were really pleased with the speed of the installation since this was a busy time for AC installations in Calgary. We’ve used this company for furnace cleaning as well and would definitely recommend them. Less

Recently installed air conditioning in our house. The 2 men that did it were very polite, clean, efficient. All my dealings with both, Fonda and Justin were professional, kind, and understanding. Even did a follow up call to make sure we were happy with everything. Very grateful to have this cold air blasting through my house now. Would absolutely recommend to anyone. Thanks guys!!

From Patti for first contact booking to the technician she sent out. They are all great & the one we had today was no exception. His name is Matt & he was extremely knowledgeable, educational & polite. He took the time to make sure I understood everything he was doing & translated it so I could understand. I would not hesitate to recommend this company. 6 Stars...bonus star !!

Fast and efficient! Darcy asked if I had a pet, as the noise could freak them out, which I thought considerate right off the bat. Then he went the extra mile to tell me my humidifier was leaking and costing me money on my utility bill so he sorted that out, and even oiled a part on my furnace! He also helped me open my carbon monoxide detector so I could put the battery in, put the date on it and... More

Fast and efficient! Darcy asked if I had a pet, as the noise could freak them out, which I thought considerate right off the bat. Then he went the extra mile to tell me my humidifier was leaking and costing me money on my utility bill so he sorted that out, and even oiled a part on my furnace! He also helped me open my carbon monoxide detector so I could put the battery in, put the date on it and got that plugged in - advising me to also get one in my downstairs suite. Above and beyond and super friendly. I’m a senior so very much appreciated. I will definitely use these guys again, very good, friendly and helpful! Less

At the end of May we purchased a Groupon for Just In Time (JIT) Furnace to clean our rental unit’s furnace and air ducts. I thought this was a pretty good deal to get the furnace and 10 air ducts cleaned for about $70, so went ahead and bought it. Mid-June I booked an appointment with Just In Time for the end of June since our tenants were moving out at that time. The admin assistance said they h... More

At the end of May we purchased a Groupon for Just In Time (JIT) Furnace to clean our rental unit’s furnace and air ducts. I thought this was a pretty good deal to get the furnace and 10 air ducts cleaned for about $70, so went ahead and bought it. Mid-June I booked an appointment with Just In Time for the end of June since our tenants were moving out at that time. The admin assistance said they have the day of June 30 wide open. Perfect. Our tenants were moving out that day so I picked the 11-1pm timeslot. I received a message from JIT a few days later that they have to reschedule our appointment to 1-3pm. Fine, I’ll just make sure we have someone in the condo during that timeslot instead. The day of I received another call saying that the technician left his worklog at home and they would have to reschedule the visit to a different day. I called back and asked to speak to the owner since this is the second time JIT rescheduled and this time was because the technician left his worklog at home? Justin explained that he had a crew working in the morning, they encountered asbestos so he had to send them home and he didn’t want them to wait around until 1pm for our job so he didn’t have a crew to send. To me, these reasons didn't jive as to why I couldn't get the work done today. After letting him know we needed this job finished today he said he could ask a different crew that could be there in 20 minutes (which would be noon). We already made arrangements with our tenants to be in the place between 1 and 3 to let the technician in. No one was at our condo for noon since the time JIT rebooked was 1-3. I called JIT back to unfortunately reschedule for a different day. The admin staff said they can have someone come on July 2 arrival time between 8-9am. Ok. I thought because JIT rescheduled a few times, good customer service practice would be they would have someone there closer to 8am. The technician showed up at 8:55am. He did call and left a message at 8:30am letting me know he would be there in 20 mins. When he arrived before he started working he explained quite fast that he would be cleaning the furnace, return air vents, ducts. He was professional and went to work. After he was done he gave me the bill and said there were 20 ducts, he cleaned the furnace, etc. Oh, the Groupon voucher said 10 air ducts. He said the 10 are covered but the additional ones are $10/air duct. I called Justin to get this clarified because I thought it was my choice if I wanted to get the additional air ducts done. I also thought they would provide an estimate if there was any extra cost before they started the job. Justin was on the phone so I asked the admin assistant that the technician was there at the moment, he wasn’t able to leave until I spoke with Justin. Justin then came on the phone. I went through what I thought the Groupon deal was and that I distinctly remember the admin staff saying if we have a high efficiency furnace the additional cost would be $47. He said he can vouch for all of his staff because he hears what they are saying to all the customers and all of the staff talked about the additional cost of the air ducts. I wanted to see the Groupon fine print again to see how the additional air ducts part was worded but because the voucher was redeemed I couldn’t get it. I asked Justin to send it to me. He said he would get a screen shot and send it to me (I’m still waiting for it). At this point, emotions were high, voices were raised and as a business owner his job is to de-escalate the situation, not escalate it. A couple things to point out about this interaction with JIT. Understand that if you have 30 vents in your place 10 are covered by the Groupon and you will pay an additional $200 to cover the additional 20 vents. Also, I found Justin, the business owner to be very unprofessional. I hope Justin takes this feedback and improves his business practices and customer service going forward. Less

We couldn’t be more impressed with the service we got from these guys!! Our A/C died on July 1st, during the height of the heatwave!! It was awful, and being Canada day couldn’t get any service!! We called Just In Time after a friend recommended them!! We called them July 2nd am and they had a tech out that afternoon!!! Chas did the inspection and diagnosed the issue!! Then they had to chase down... More

We couldn’t be more impressed with the service we got from these guys!! Our A/C died on July 1st, during the height of the heatwave!! It was awful, and being Canada day couldn’t get any service!! We called Just In Time after a friend recommended them!! We called them July 2nd am and they had a tech out that afternoon!!! Chas did the inspection and diagnosed the issue!! Then they had to chase down a scarce part that we needed!! Later the same day Matt came out and replaced the part, within 5 minutes!!! We had our A/C back on in super quick time!!! Would definitely recommend these guys!! Both Techs were very nice and really friendly and easy to deal with!!! We will Definitely be using this company for all our future Furnace, A/C and duct issues!! Couldn’t be happier!!! Thank you Just In Time!!!! Joanne & John McGuiness Less

We couldn’t be more impressed with the service we got from these guys!! Our A/C died on July 1st, during the height of the heatwave!! It was awful, and being Canada day couldn’t get any service!! We called Just In Time after a friend recommended them!! We called them July 2nd am and they had a tech out that afternoon!!! Chas did the inspection and diagnosed the issue!! Then they had to chase down... More

We couldn’t be more impressed with the service we got from these guys!! Our A/C died on July 1st, during the height of the heatwave!! It was awful, and being Canada day couldn’t get any service!! We called Just In Time after a friend recommended them!! We called them July 2nd am and they had a tech out that afternoon!!! Chas did the inspection and diagnosed the issue!! Then they had to chase down a scarce part that we needed!! Later the same day Matt came out and replaced the part, within 5 minutes!!! We had our A/C back on in super quick time!!! Would definitely recommend these guys!! Both Techs were very nice and really friendly and easy to deal with!!! We will Definitely be using this company for all our future Furnace, A/C and duct issues!! Couldn’t be happier!!! Thank you Just In Time!!!! Joanne & John McGuiness Less

Matt showed up on time, inspected the furnace and provided me with professional answers to my inquiries. He also kindly inspected the humidifier and replaced the pad with one spare I kept there. Thanks for being so diligent. I recommend Matt and this company.

They parked the huge truck partly on my grass, barely missing my flower bed. The tech on that side stepped out and right onto and over my plants, to get to the back of the truck. Didn't even try to step around them or get the driver to move the vehicle. Not impressed. That little detail over shadowed the rest of the service call, and I won't bother to comment on the actual service call. It's a fu... More

They parked the huge truck partly on my grass, barely missing my flower bed. The tech on that side stepped out and right onto and over my plants, to get to the back of the truck. Didn't even try to step around them or get the driver to move the vehicle. Not impressed. That little detail over shadowed the rest of the service call, and I won't bother to comment on the actual service call. It's a furnace cleaning...they appeared to complete the job. Won't book again. PS, since it's mentioned in the company response here I will say that this isn't sour grapes for the groupon thing. The incident I mentioned happened....feel free to ask the assistant tech who did it. The senior tech was the one driving. Anyway the groupon thing was a separate issue, and I think the company mentioning that publicly here, when they didn't say anything to me about their intention to make it right when I called, speaks volumes. And for the record, no where in the fine print does it mention anything about booking protocol. It remains a disappointing experience and I still won't book again. Less

Matt was really knowledgeable. He fixed the higher heat energy level setting for my furnace that was not done before. He was excellent to deal with. I would highly recommend his service.

Just in time did an amazing job on my check in and replaced a few parts - timely, efficient, reasonable price, on time. Great service overall.

First time using Justin Time. I have to admit. As a former Service Manager for a different Heating company in Calgary who do furnace and duct cleaning, I decided to give Justin a call. No Regrets at all. I spoke with Justin personally to book our clean and from there everything went above my expectations. The office staff were so polite and accommodating. The crew called that they were on the way... More

First time using Justin Time. I have to admit. As a former Service Manager for a different Heating company in Calgary who do furnace and duct cleaning, I decided to give Justin a call. No Regrets at all. I spoke with Justin personally to book our clean and from there everything went above my expectations. The office staff were so polite and accommodating. The crew called that they were on the way so I knew to expect them. They did a great job and were very clean with floor runners, equipment and a detailed inspection on my furnace. Not to forget how polite and respectful of our home and thorough they were. Thank you Justin and to your crew for a great experience. Would highly recommend and will. When it is time for another clean and check up I know who to call. Thanks again and keep up the excellent work. Mark Coffin Less

Very professional and knowledgeable.

They sent a technician who is not competent and was going to waste time and money. I was lucky he got frustrated because unnecessary part he wanted to buy and he could not find. He asked me to buy it. I called another company that showed and got the job done for the cost of the part the technician wanted me to buy, while it needed a rest. The problem was totally something different than what just... More

They sent a technician who is not competent and was going to waste time and money. I was lucky he got frustrated because unnecessary part he wanted to buy and he could not find. He asked me to buy it. I called another company that showed and got the job done for the cost of the part the technician wanted me to buy, while it needed a rest. The problem was totally something different than what just in time technician recommended. Less

My furnace had been having issues for a while (not caught by another company 4 months ago when I called them out) and finally it gave up meaning I had no AC. I suspected the blower motor as explained to a previous company so instead I chose to call Just In Time to send out a technician. The lady on the phone was great and after a few minutes of making calls she said someone would be there in the ... More

My furnace had been having issues for a while (not caught by another company 4 months ago when I called them out) and finally it gave up meaning I had no AC. I suspected the blower motor as explained to a previous company so instead I chose to call Just In Time to send out a technician. The lady on the phone was great and after a few minutes of making calls she said someone would be there in the hour. Within 30 minutes I had someone at my house. Matt was the technician who confirmed the blower motor had failed and needing replacing. He had everything replaced/repaired and back up and running within a few hours. Matt explained in detail what he was doing and what to expect in the years ahead with my furnace. Very good service and completely satisfied. Less

I’ve used this company for a couple years for cleaning and just had the furnace tuneup done by Matt today. Awesome service, On time and he explained everything. Showed me the crack in the heat exchanger and told me what I needed to do. Will use in the future again for sure. Great job Matt

I'm very happy with the service Matt provided tuning up my old furnace while explaining Practical information honestly without trying to sell me a new furnace.

Just used this company for the first time - had my furnace & ducts cleaned plus a furnace tune up. Very happy with the entire process. The girl that booked my appt completely explained the charges (no hidden costs), the guys that cleaned the furnace, A/C and ducts were EARLY (they called and asked if they could come early - YES). The guy that did the furnace tune up (Matt) was early as well (... More

Just used this company for the first time - had my furnace & ducts cleaned plus a furnace tune up. Very happy with the entire process. The girl that booked my appt completely explained the charges (no hidden costs), the guys that cleaned the furnace, A/C and ducts were EARLY (they called and asked if they could come early - YES). The guy that did the furnace tune up (Matt) was early as well (he called beforehand), was very professional and did a great job. I LOVE the fact that they were all early, efficient, decent pricing and did exactly what they did with no surprise hidden costs. I would recommend this company and will would definitely use them again. Less

We have been using Just in Time for years now. For cleaning Joe and partner does a great job and is honest and forthright with tips and suggestions. We just had Dennis in to look at our furnace as it was clicking throughout the night keeping us awake and frightened about leaks. He came by and cleaned the furnace and we paid a lot less than expected! Honest, efficient and knowledgeable. These guy... More

We have been using Just in Time for years now. For cleaning Joe and partner does a great job and is honest and forthright with tips and suggestions. We just had Dennis in to look at our furnace as it was clicking throughout the night keeping us awake and frightened about leaks. He came by and cleaned the furnace and we paid a lot less than expected! Honest, efficient and knowledgeable. These guys are great! Less

My positive experience started with Patty who answered the phone to Joe and Mark who cleaned my furnace & vents. They were all very friendly and professional and Joe took the time to explain various things about the furnace. I would highly recommend Justin Time.

Though I did not submit a review after I had Just in Time come in back in 2018 to repair our furnace I figured I better say what a positive experience it was. We had gone away for the weekend in a cold spell much like we all are going through currently. Came back to a cool house but didn’t think anything about it until waking up to an internal temp of 9 degrees. Called a couple of companies when ... More

Though I did not submit a review after I had Just in Time come in back in 2018 to repair our furnace I figured I better say what a positive experience it was. We had gone away for the weekend in a cold spell much like we all are going through currently. Came back to a cool house but didn’t think anything about it until waking up to an internal temp of 9 degrees. Called a couple of companies when googling the internet but appt’s were being booked a few days down the road. I had called Just in Time and they set up an appt for the next day, fixed the little problem and we got heat. So impressed with the quick response and the good job they did. Definitely would recommend Just in Time for any furnace trouble. Just wish they also did plumbing, a new issue has cropped up and I would not hesitate to call them on that. March 16, 2021 Long story short is we were going to use a company to come in to do a furnace tuneup and duct cleaning for certain personal reasons. Waited 4 days for a return phone call confirming an appt day & time which we never received. I called Peter, he called the office, Justin called me and had two appts setup for the next day. Now that is great customer service! Guys came in early for both the duct cleaning and furnace tuneup. Friendly, knowledgeable, took sone time to explain a few things to us, I have no qualms or hesitations recommending Just in Time for any plumbing or furnace needs. Less

Very professional and knowledgeable, would highly recommend. Thank you for a job well done. I am very satisfied.

I cannot thank Mark enough for his honesty and knowledge. I would definitely recommend using this service.

Price - 100% Quality - 100% On Time - 100% Happy client - 100% Return Client - 100%

Using theses guys was an absolute pleasure. Highly recommended!!!

They were super nice and the air smells much cleaner but the clean up job wasn't there. They left metal shavings and screws on the ground in the basement and didn't put any of our vents back on. And there was a ton of dust and debris on the floor beside the heat register that my husband had to clean up.

Cant thank Joe and Mark enough. They are the best and the honest professionals that I have seen ever. Joe had the utmost knowledge of the furnace and the air cleaning system. he guided me through the process of keeping the air clean in the house. we have had furnace cleanup before, but never like this. I would highly recommend the team of Joe and Mark to visit your home. Thumbs up!

Service and staff were great.

Excellent service in super cold weather. Quick response, reasonable rates. Highly recommend.

Nate was amazing! Showed up as expected and very quickly from the time we called. He called to walk us through each step while educating us on the life and parts of the furnace. Highly recommend!

We had Just in Time Furnace Inc. come today for a duct cleaning and dryer vent cleaning. They arrived on time and called ahead to let me know they were on their way, which gave me time to lock up our dog. They were very professional, laid down tarp so as not to scuff up the floor and were respectful of any furniture they had to move. They were both very personable, friendly guys. Neil gave me som... More

We had Just in Time Furnace Inc. come today for a duct cleaning and dryer vent cleaning. They arrived on time and called ahead to let me know they were on their way, which gave me time to lock up our dog. They were very professional, laid down tarp so as not to scuff up the floor and were respectful of any furniture they had to move. They were both very personable, friendly guys. Neil gave me some advice on duct vents and maintenance schedule and his colleague helped wrangle my cats when they escaped (I found him holding one like, this one is trying to escape… :) ) Overall I couldn’t recommend them high enough. Excellent company, excellent work. Less

Darcy was very friendly, knowledgeable and professional. Would highly recommend this company to anybody! Super impressed and satisfied with the superb customer service. Darcy found a baby bottle while cleaning the furnace... ew. The air in my house smells so much cleaner now. EDIT: the furnace didn't turn on the day after but I called Just in Time and they sent someone out to look at it immediat... More

Darcy was very friendly, knowledgeable and professional. Would highly recommend this company to anybody! Super impressed and satisfied with the superb customer service. Darcy found a baby bottle while cleaning the furnace... ew. The air in my house smells so much cleaner now. EDIT: the furnace didn't turn on the day after but I called Just in Time and they sent someone out to look at it immediately. Was just the pilot light but wow. Superb customer service! Will be using this company from now on. Less

I’ve used this company before and have had a good experience however this time I’m not so happy with it. I purchased a Groupon like I did last time and found the prices have increased dramatically. I don’t make a lot of money and was looking for the cheapest option for the furnace/duct cleaning. When I phoned to make the appointment I ended up going with the general rate that they had minus the G... More

I’ve used this company before and have had a good experience however this time I’m not so happy with it. I purchased a Groupon like I did last time and found the prices have increased dramatically. I don’t make a lot of money and was looking for the cheapest option for the furnace/duct cleaning. When I phoned to make the appointment I ended up going with the general rate that they had minus the Groupon discount thinking I would be saving money. Turns out I ended up paying about $30 more then I would have in all the extra fees. After they left I checked the invoice and they charged me $10.95 per extra vent when it should have been $10. I feel totally ripped off. Also they were barely here for the hour and hope the work was done properly and thoroughly. Less

I HIGHLY RECOMMEND THIS PLACE! I just had a duct cleaning, furnace tune-up and inducer motor replaced earlier today. The technician was on time, offered very competitive rates and did an all around great job!

Great service!!

Bought a coupon from groupon but I ended up paying $250++ additional for a 900 sqft home. The furnace guy said I had 20 vents without even counting. He’s creepy and intimidating so I just paid it so he can leave the house. I tried other company for my other house which is double the size and I only paid $180. Will not use this company ever again.

I was told over the phone that the cost for cleaning 10 vents is $129 for a high efficient furnace. They never mentioned anything about an additional $44 for high efficient furnace. I trusted everything I was told on the phone and I set the appointment. Later on they emailed me the quote. Somewhere in the middle which you may not notice, if you trust people word, they showed an additional $44 whi... More

I was told over the phone that the cost for cleaning 10 vents is $129 for a high efficient furnace. They never mentioned anything about an additional $44 for high efficient furnace. I trusted everything I was told on the phone and I set the appointment. Later on they emailed me the quote. Somewhere in the middle which you may not notice, if you trust people word, they showed an additional $44 which is not ethical. If the customer calls and trusts your word, you better be bright about all hidden fees. After The work was done, I noticed the extra charge which was pretty disappointing. However I was referred by a friend and she talked high about Just In Time Inc, I’ll take my business elsewhere and never go back to this place. Less

Thank you Just in Time Joe and Mark! If there is an honest and professional award, I will give it to you guys. Highly recommend this business. I have bad allergy for dust, so looking into the furnace cleaning, however Joe and Mark discovered it was another issue with the furnace and furnace cleaning alone may not help. They explained to us how to improve the air quality and went an extra mile to ... More

Thank you Just in Time Joe and Mark! If there is an honest and professional award, I will give it to you guys. Highly recommend this business. I have bad allergy for dust, so looking into the furnace cleaning, however Joe and Mark discovered it was another issue with the furnace and furnace cleaning alone may not help. They explained to us how to improve the air quality and went an extra mile to inspect whether the set up was correct. As a result, the furnace had some incorrect set up and that caused some venting issues.For the first time I can feel the air flowing in our house, and hopefully my allergy will be gone very soon. But now, I can feel the difference in my breathing within the house. Really appreciated all your help!! Less

Quickest availability in the city. Courteous, fair price, and walked me through everything. Thanks Dennis for your help yesterday!

Curtis from Just In Time came out for a furnace service on our high efficiency furnaces. He arrived exactly on time, and did a thorough service/clean. He explained everything that he did and what he saw in a way we could easily understand. Cost was very reasonable and we would certainly recommend Just In Time and Curtis in particular.

The team was great to work with! Matt was very quick to diagnose the issue with our furnace and get it back to working order!

Just In Time Furnace Very happy with the Service and explained everything professionally I recommend to use them. Awesome job guys:)

We had our furnace tuned up November 12, 2020, the tune up job was fine but he noticed the humidifier was off, so he turned it on. November 19, 2020 they came to service the furnace and clean the air ducts. We noticed the humidifier was leaking and the water went in the room and soaked up our brand new carpet (we just had the basement done). We talked to the manager and he said they are not re... More

We had our furnace tuned up November 12, 2020, the tune up job was fine but he noticed the humidifier was off, so he turned it on. November 19, 2020 they came to service the furnace and clean the air ducts. We noticed the humidifier was leaking and the water went in the room and soaked up our brand new carpet (we just had the basement done). We talked to the manager and he said they are not responsible for the cleaning up of soaked carpet. We would appreciate help or call back we did spend a lot of money for both the jobs. Less

I have always had very positive experiences with Just In Time Furnace. They arrived on time, provided a 30 minute courtesy call, were professional and courteous and did a great job. I appreciate the summary of the work that was done upon completion and their prices are reasonable and fair. So far, JIT has been the best company I have worked with with regards to supporting my furnace. I would ... More

I have always had very positive experiences with Just In Time Furnace. They arrived on time, provided a 30 minute courtesy call, were professional and courteous and did a great job. I appreciate the summary of the work that was done upon completion and their prices are reasonable and fair. So far, JIT has been the best company I have worked with with regards to supporting my furnace. I would highly recommend them. Less

I had Darcy and Ben as my technicians today. They were great! Very professional and knowledgeable. I was updated on when they would be arriving and was walked through the process of what they were doing as well as given information on my Furnace, Humidifier and Dryer. I will be using Just in Time again.

Justin was a great guy to chat with!

I just had these guys come in and do the cleaning of the vents and my fireplace. They are awesome. So professional. They explained everything about the furnace. They laid down drop sheets. They were supper mindful about my dogs and cat. I can not say enough about this company and Ryan and Bud. I should mention that I had them come out last month as well for a furnace repair. Again so professional... More

I just had these guys come in and do the cleaning of the vents and my fireplace. They are awesome. So professional. They explained everything about the furnace. They laid down drop sheets. They were supper mindful about my dogs and cat. I can not say enough about this company and Ryan and Bud. I should mention that I had them come out last month as well for a furnace repair. Again so professional and no over charging. I will be recommending them to everyone. Less

Darcy & Ben from JITF cleaned my furnace today. The whole experience was as it should be, from booking with the office, getting day-before reminder call, heads up call morning of, arriving on time, as careful as possible around the house, answering questions, making useful suggestions, personable crew. Absolutely no complaints. I'm a repeat customer and will continue to be. Thanks guys!

Adam was professional, competent, friendly, and voluntarily helpful, providing many useful tips and tricks throughout the service. He answered all my questions in lamens terms, explaining everything he was testing and the expected normal values before actually performing the testing - I appreciated the transparency. He also wore a mask. Exceptional experience with a demonstrated expert.

Parm was very professional and I had very good service. Thank you

Matt was fantastic. He was thorough and walked me through everything he was doing. Will use again for furnace cleaning/tune up.

I booked with these guys and they are great! David and Ryan were fantastic! The best service I’ve experienced in a long time. 😀

Friendly, efficient & on-time! We just had our furnace cleaned with this company. I purchased a Groupon for the cleaning and had no issues booking my service within the allotted time. The technicians (Neil & Yazi?)phoned and arrived right at 10am for my 10am-12pm appointment window. They were in and out in 1hr. I will be using Just in Time for my next cleaning. Thanks for being professional and ... More

Friendly, efficient & on-time! We just had our furnace cleaned with this company. I purchased a Groupon for the cleaning and had no issues booking my service within the allotted time. The technicians (Neil & Yazi?)phoned and arrived right at 10am for my 10am-12pm appointment window. They were in and out in 1hr. I will be using Just in Time for my next cleaning. Thanks for being professional and friendly! Less

Just in Time has been cleaning my home, my parents and sisters homes for 5 years or so. Reliable, accurate pricing. they work to fit in your emergencies quick as they can and are very helpful and clear about the work required and the prices. Highly recommended.

Just had Nate come to our home to do our furnace and ducts. Amazing service, very friendly and informative. Thank you for your great service, will definitely hire again Darla

I have never seen such an unreliable person. I made an appointment to clean the stove at 11o’clock. The bad traffic caused me to be 16 minutes late. This guy said could wait for 20 minutes, but he left. I’m sorry I was late, but I Also want to share my experience

Thank you for your superior service and excellent knowledge in how my furnace and vents work and how I can maintain them well. Joe and Matt arrived in time, were friendly and very efficient and helpful. I would definitely recommend this company to friends. I’ll also contact again for any of my furnace needs. Thanks!

Joe and Matt came to my place today for duct cleaning and a furnace tune. They were friendly quick and efficient. Joe took the time to educate me a bit more about the furnace and air quality, thanks again guys.

Started out with a rough experience with the first tech I placed a phone call to Justin and he was pretty quick to reassure me he would make it right I had 2 new techs arrive to my home Niel and yogi from start to finish I had an amazing experience they went above and beyond and I am now a happy customer I would highly recommend asking for Neil and yogi always appreciate good workmanship !!!

Would not recommend Just in Time Furnace. Ordered a Groupon for vent cleaning and when the guy came to our house he wouldn't wear a mask mind you we are currently in a pandemic and wearing a mask in doors in mandatory as per Calgary bylaws. To make matters worst he said in the fine print they have to clean all vents which would make the Groupon useless. This is blatant false marketing and Groupon... More

Would not recommend Just in Time Furnace. Ordered a Groupon for vent cleaning and when the guy came to our house he wouldn't wear a mask mind you we are currently in a pandemic and wearing a mask in doors in mandatory as per Calgary bylaws. To make matters worst he said in the fine print they have to clean all vents which would make the Groupon useless. This is blatant false marketing and Groupon has been notified as about the situation. DO NOT USE Just in Time as you will be ripped off and scammed. Less

Dont drive like an aashole and road rage with other people on the road in a company vehicle.

Very disappointed with the service. My house is a mess. Management should train their staff on how to use a broom and a shovel. Only intention was to upsell the already pricey service. $300.00 for one hour/ 2guys. Never ever again :-(

Made a appointment for a furness tune up for May 28 but had it changed to a later date because of the Covid. New date was booked for July 3 between 12 and 2 pm with the lady telephone operator. On July 3 we waited until 2pm but not one showed up . I called the telephone operator it seemed she forget to move it to July 3... She suggested to move it to another date I agreed with. Than she keep ask... More

Made a appointment for a furness tune up for May 28 but had it changed to a later date because of the Covid. New date was booked for July 3 between 12 and 2 pm with the lady telephone operator. On July 3 we waited until 2pm but not one showed up . I called the telephone operator it seemed she forget to move it to July 3... She suggested to move it to another date I agreed with. Than she keep asking for details, name , tel number address which she already had in the first place. When I said she already had these details she became angry, I said why are you angry I am the customer here. Than see complained she was not payed for this and she bluntly hang up !!! Maybe management of the this company can train this person to be CUSTOMER FRIENDLY AND DO HER WORK PROPERLY so you will not lose customers . Will book with another company thank you Less

Edited...after a call from Justin, explaining that he was sick and unable to return calls. He was able to sort out my concerns. I stressed that regardless of their circumstances of why my calls where not returned, customer service is very important, and he needs to have a system in place while operating a business to make sure customer service is still top priority. He will take that into account... More

Edited...after a call from Justin, explaining that he was sick and unable to return calls. He was able to sort out my concerns. I stressed that regardless of their circumstances of why my calls where not returned, customer service is very important, and he needs to have a system in place while operating a business to make sure customer service is still top priority. He will take that into account moving forward, and apologized for any inconveniences. I have used this company in the past, with no issues and have been a happy customer up until now. I recently had them come out to clean dryer vents and ducts at two different properties. At the second home that was booked a few days later, I was charged double the price for a vent that couldn’t even be completely cleaned because they didn’t send out the right crew that could do the job. The vent at the second home was an added service to duct cleanings, so there was no reason for the double cost on cleaning a dryer vent. After several calls to the company and an email to Justin the manger, he has never returned any of my calls or email. DO NOT BOOK! They will scam you of $$. Less

Just in time has done my a/c in two different homes and also a garage heater. I have never had an issues with either of the installs. Excellent quality work and products. The staff is very friendly as well.

Bought a groupon for Duct cleaning service. Emailed to see if they were still operating during COVID and were told "Yes call to book an appointment". Both my husband and I have called multiple times, the phone always goes to voicemail, we have left multiple messages, and no one calls us back. I have replied to the email saying we called an left a message..... Still nothing. In a time where money ... More

Bought a groupon for Duct cleaning service. Emailed to see if they were still operating during COVID and were told "Yes call to book an appointment". Both my husband and I have called multiple times, the phone always goes to voicemail, we have left multiple messages, and no one calls us back. I have replied to the email saying we called an left a message..... Still nothing. In a time where money is tight and we have to be careful where we spend, this is very disheartening. Less

I was offered the basic package with a discount so furnace and ducts. I was not able to get the vents done at that time they came but just did the furnace. I never got the discount they offered. I asked for them to come back and they wanted full price again. Also they have a Groupon offer that had bought and they would not honour. It was misleading and never got the discount. I have had to shop a... More

I was offered the basic package with a discount so furnace and ducts. I was not able to get the vents done at that time they came but just did the furnace. I never got the discount they offered. I asked for them to come back and they wanted full price again. Also they have a Groupon offer that had bought and they would not honour. It was misleading and never got the discount. I have had to shop around and get another company now to finish the job. Not impressed with the customer service. 👎 Less

Found my furnace would not turn on, learned my motor inducter had failed. Ordered over the phone, they had me send them the furnace serial number and a picture to confirm they gave me the right part! They warned me that it is common for the wheel to seize on the motor shaft. The wheel was another 45 dollars. I took his advice and took my time removing the screw, (penetrating oil and a torch). Wi... More

Found my furnace would not turn on, learned my motor inducter had failed. Ordered over the phone, they had me send them the furnace serial number and a picture to confirm they gave me the right part! They warned me that it is common for the wheel to seize on the motor shaft. The wheel was another 45 dollars. I took his advice and took my time removing the screw, (penetrating oil and a torch). Without that tip I might have needed two trips to the shop or been without heat for whole day. Thanks for the expertise guys! Less

Levi and Aaron were very efficient and great at explaining the cost of the service before they started and what it entailed plus the fine print. That was a great thing in my mind - then i had the opportunity to be 100% aware of the charge and what was covered in the cost. I would recommend them again!!

These have been my go to guys for everything furnace. My furnace went down late Saturday night and I called first thing Sunday and they were there ASAP. Dennis was very professional and explain in detail what wasn’t working and fixed the problem. I was pleasantly surprised with the price considering it was an after hours call. These guys are the best!!!

With the plethora of furnace cleaning companies in the city we chose to use these guys. Yes indeed they did a good job and we're courteous when they were in my home. The issues I have in regards to the service is that after coming home, I have to reinstall cold air and heat vents as well as clean the main floor of the dust they trucked around from the concrete basement floor. Nitpicking, maybe. B... More

With the plethora of furnace cleaning companies in the city we chose to use these guys. Yes indeed they did a good job and we're courteous when they were in my home. The issues I have in regards to the service is that after coming home, I have to reinstall cold air and heat vents as well as clean the main floor of the dust they trucked around from the concrete basement floor. Nitpicking, maybe. But for dishing out close to $700 for the work. I shouldn't be responsible for these matters. Also they did not cover up the railing going up stairs and damaged our rail post as well as some wall damage with their hose. Will be trying another company next time. Less

Be extremely careful if you’re dealing with just in time furnace inc in any way and read reviews I Bought parts for my furnace from Justin (presumably the owner) They were the wrong parts and did not fit Even though I brought in the old parts to match them up with was told they were good and would work even though they did not have any equipment to test them which was my question because the p... More

Be extremely careful if you’re dealing with just in time furnace inc in any way and read reviews I Bought parts for my furnace from Justin (presumably the owner) They were the wrong parts and did not fit Even though I brought in the old parts to match them up with was told they were good and would work even though they did not have any equipment to test them which was my question because the parts I was sold had no tags or packaging (should have been my first red flag a furnace tech without the necessary tools to test with) I contacted The company to see if they would refund or exchange ..was told no because now they are used and they can’t sell used parts ..even though I did not open any packaging or install the parts When it was obvious they would not fit as I was Removing the old parts to replace with new ones I contacted the company right away To be clear I was verbally told the company has a no refunds policy(it’s not stated anywhere in righting be careful). but since they were the wrong parts all together and I did not install them they could have at least given me the right ones in exchange or something they said I was good to go happily taking my $$$ Less

Came home to find our place at 2 degrees on a minus twenty Saturday night. Called and they were here within the hour, fixed within two! Above and beyond service! Thanks!

These guys were nothing short of amazing. Professional, kind, courteous, and very polite. They came in to do routine duct cleanings, and let me know of the tune ups that should be done to maintain the furnace. Not once did I feel pressured, or compelled to do what was brought forth, but, you bet these guys will be who will be doing the work. Thanks again!!

If customer service is important to you, do NOT use this company. Employee was rude and not helpful. When you’ve paid for a service (in full in advance) you deserve a certain level of professionalism, this company fell well short. Would never hire again and hope you don’t either.

I had 2 employees come to my house to get my furnace and vents cleaned. Before the employees even came to my house I called the night before to confirm my appointment and they thought it was is calgary. I Thought that was fine, mistakes do happen. When the agents arrived, right From the beggining one of the employees were rude. His welcome message was that we needed to move a vehicle that was no... More

I had 2 employees come to my house to get my furnace and vents cleaned. Before the employees even came to my house I called the night before to confirm my appointment and they thought it was is calgary. I Thought that was fine, mistakes do happen. When the agents arrived, right From the beggining one of the employees were rude. His welcome message was that we needed to move a vehicle that was not ours. I was fine to ask my neighbour to move the vehicle but his approach seemed very aggressive. It only seemed to go downhill from there. He told us to close a tv stand door so his equipment can get in, once again very aggresively. And then they started there work. Once they were done they showed me the bill and it was higher then expected. I knew I had to pay for the charge since my furnace was HE as well as the additional vents. My price came out to the exact same price as it would have been if i did not get the groupon. I was dubious since the events leading to the payment. When they employees left, my renter also commented on the one employees attitude and his rude behaviour. My renter also noticed that there were fingerprint marks on the walls and on the banister that had to be cleaned once the employees left. In the middle of all this I do want to give a kudos to The other employee. She was very kind a personable. At first I thought that it was me being over sensitive, but when my renter siad a few comments in the middle as well as the end without me saying anything it was a good sign to believe my instincts I will not be using this provider again. Less

I had Just In Time furnace come out for a duct cleaning service last spring. It hadn't been done in years so I was a bit fearful I would get hit with a lot of extra charges but no, it was all as had been explained on the phone and the techs were awesome for explaining the process as well as giving me some tips for future maintenance. I would hire them again.

They refused to clean my furnace or even provide a solution, my furnace is located in the second floor and is counter flow. The tech's were surprised to find that my furnace was not located in the basement. And they don't like cleaning counter flow furnaces. My water heater is in the way, but they still could have cleaned it or attempted to try, the one fella was a little too big to fit around, b... More

They refused to clean my furnace or even provide a solution, my furnace is located in the second floor and is counter flow. The tech's were surprised to find that my furnace was not located in the basement. And they don't like cleaning counter flow furnaces. My water heater is in the way, but they still could have cleaned it or attempted to try, the one fella was a little too big to fit around, but the the other tech that was twiddling her thumbs could have tried. They were just rude, but when I mentioned that I had a groupon, they rolled their eyes and told me to get my money back, and then left!! Less

Joe & Trish are fantastic people🥳 Great advice & super informative. Thank you for being so great to us!!

Great service and staff!!

Our furnace hadn't been looked at in 3 years or more so I thought it was time to get it checked. We hadn't been having any problems with it whatsoever. Just In Time came and gave it a tune up yesterday and in less than 24 hours it completely quit working! I am waiting now on a technician to come and fix it. Update: The technician came and immediately got it working again. Evidently the door w... More

Our furnace hadn't been looked at in 3 years or more so I thought it was time to get it checked. We hadn't been having any problems with it whatsoever. Just In Time came and gave it a tune up yesterday and in less than 24 hours it completely quit working! I am waiting now on a technician to come and fix it. Update: The technician came and immediately got it working again. Evidently the door was not closed properly and sometime during the night it had sprung open just enough to disengage the safety switch and shut down the furnace. Less

Horrible experience to the point they won't return my email sent. I am very sensitive to smells and perfumes at no time they asked me if it mattered what they used in my furnace. After they left and my furnace came on the scent was horrible and made me so ill my eyes / face swelled up. It took me three days to get the smell out of my house and days after to feel better. My neighbor had it don... More

Horrible experience to the point they won't return my email sent. I am very sensitive to smells and perfumes at no time they asked me if it mattered what they used in my furnace. After they left and my furnace came on the scent was horrible and made me so ill my eyes / face swelled up. It took me three days to get the smell out of my house and days after to feel better. My neighbor had it done and she said it smelled like fresh air mine was nowhere's close to fresh air. Less

I had just in time come out around October 5th as my furnace wasn’t coming on I phoned the number left a message called back at least 3 times as it stated on there website 24-7 service it was cold that day I had to scramble to get some electric heaters so it wouldn’t get to cold in the house well to my surprise I got a phone call from Justin the next day saying they don’t offer the 24-7 service u... More

I had just in time come out around October 5th as my furnace wasn’t coming on I phoned the number left a message called back at least 3 times as it stated on there website 24-7 service it was cold that day I had to scramble to get some electric heaters so it wouldn’t get to cold in the house well to my surprise I got a phone call from Justin the next day saying they don’t offer the 24-7 service until the winter time well then maybe they should state that on there website so anyway I had the guy come out and he said the ignitor was shot so he replaced the ignitor and when he was replacing the ignitor he informed me there was a $59.99 dispatch fee which I was not told about it ended up costing me $330.00 and change I told the guy that came out that I wasn’t told about the dispatch fee he told me Justin should of informed me of the charge well just in time have been servicing my furnace for the past 6 years or more I have spent a lot of money with this company I feel ripped off and I will no longer be using there services so if you call them for a service make sure you don’t get a extra charge they neglect to inform you about Less

So Happy I chose Just in Time to do my furnace cleaning! fast efficient and friendly. I will be recommending to all my Clients!!

I wouldn't recommend these guys nor will I be using them again. The ducts were cleaned, however not great. There were dust bunnies in the furnace compartments and the whole home humidifier was filled with dust, dirt, and drywall clumps. They left a couple heat registers off, neglected to cleanup dust and dirt on the floor all around all heat registers, and didn't clean the furnace vents outside. ... More

I wouldn't recommend these guys nor will I be using them again. The ducts were cleaned, however not great. There were dust bunnies in the furnace compartments and the whole home humidifier was filled with dust, dirt, and drywall clumps. They left a couple heat registers off, neglected to cleanup dust and dirt on the floor all around all heat registers, and didn't clean the furnace vents outside. They brought a large hose from the truck through a basement window and in the process broke the window screen and left it on the lawn. One of the main floor vents visible in my unfinished basement was also completely disconnected to the floor box (just an open pipe blowing into the basement), I'm not sure why they even needed to disconnect it, but they certainly never connected it again. After the cleaning and service they said my furnace was in a healthy working order but it's now 3 months later and guess what broke?! Less

Required a furnace igniter in a short period of time and Justin at Just in Time was very helpful and professional in providing what we needed.

Had a malfunctioning furnace serviced. Staff didn’t seem quite knowledgeable and kept contradicting himself several times, word maybe was used a lot. Well “maybe” it’s this maybe it’s that doesn’t sound like a pro to me. Ended up replacing a part that didn’t seem to be needed to be replaced, made problem even worse. Charged a lot! Feel ripped off and with non working furnace still “just in time”... More

Had a malfunctioning furnace serviced. Staff didn’t seem quite knowledgeable and kept contradicting himself several times, word maybe was used a lot. Well “maybe” it’s this maybe it’s that doesn’t sound like a pro to me. Ended up replacing a part that didn’t seem to be needed to be replaced, made problem even worse. Charged a lot! Feel ripped off and with non working furnace still “just in time” for the cold! Read several reviews of people with similar experiences how these guys change parts that don’t need to be changed. Thanks! I’ll call real furnace pros now. Less

Not very reliable if they mess up your furnace, no compensation even after having invoice evidence of the mistakes that were made that caused nearly 800 dollars in repairs. They will actually pretend people are not in their office, just to avoid calling unhappy customers back.

Amazing service and extremely professional staff from sales to office staff and especially installers. Would definitely recommend this company for any furnace/ A/C needs!

A poor experience overall! Didn't show up for the initial scheduled appointment (and I had to call them to follow-up and re-schedule). Technician that came out wasn't very professional and had opinions on the state of the A/C, furnace etc. They also stuck their stickers all over my hot water tanks and furnace, specifically to cover-up previous companies' stickers that were there (some with very u... More

A poor experience overall! Didn't show up for the initial scheduled appointment (and I had to call them to follow-up and re-schedule). Technician that came out wasn't very professional and had opinions on the state of the A/C, furnace etc. They also stuck their stickers all over my hot water tanks and furnace, specifically to cover-up previous companies' stickers that were there (some with very useful maintenance instructions). Would not use again. Less

One of your truck, license ending in 3522 on July 13, 2019 drove like a maniac. Got in the middle lane, cut off a RV and drove over the painted exit ramp lines. It kicked up rocks and now I have a rock chip from you guys.

I've been using Just in Time services for over 7 years now, and not once was I disappointed. I really know very little about furnaces and they always take the time to explain what needs to be repaired, or what to expect regarding future repairs and costs. I've had different employees from Just in Time in my house and they have all been respectful and helpful. At one point I had purchased a Groupo... More

I've been using Just in Time services for over 7 years now, and not once was I disappointed. I really know very little about furnaces and they always take the time to explain what needs to be repaired, or what to expect regarding future repairs and costs. I've had different employees from Just in Time in my house and they have all been respectful and helpful. At one point I had purchased a Groupon and made an appointment to get ducts cleaned and I was told that they were clean, so to hold on to the Groupon and apply the value to another service. When there is that level of honesty, I can only say I'm in. They could've taken my money and charged me to get all the extra vents cleaned but they didn't. I appreciate that level of integrity. Less

Luigi was a great technician honest and quick I am very happy on the tips I received and just in time will be my regular duct cleaners from now on.

Just called to inquire about the prices but the person on the other line seems judging me if I can afford because I choose the higher prices other than the standard cleaning... instead he said : “ it’s expensive you know?” Wow! Very bad employee.. 👎

Just had our furnace cleaned by two really nice guys and the house smells so good ! Nothing more important than breathing clean air !👍😁very clean and courteous ! Highly recommend

This was the second time I have used Just in Time Furnace, and I will definitely be calling them again. From the first call to book an appointment right up until the technician leaves your house they conduct themselves with the upmost professionalism. Answered all my questions and ensured I knew what to expect and how much it was going to cost. Top notch customer service !!! ⭐️ ⭐️ ⭐️ ⭐️⭐️

Just 1 word. Stay away from this people. They are charging 200% more than other company. I would give star in minus but there is no option for that

Great customer service both on the telephone when I booked my furnace cleaning and when the technicians came to my home. The technicians were really terrific. I was so impressed. I will definitely recommend Just in Time Service Inc. to others and will be using them again.

Nate from Just in Time was patient and thorough in explaining the issue our furnace had, answering our questions and the corrective actions required to us.

Prices weren’t even close to what I was quoted, and pretty sure they pay Min wage because the cause worked at Min wage pace.

Kyle and James have great Customer Service. James assessed the situation and it had the work done in no time 👍🏻👍🏻 Kyle was very accommodating with my situation and friendly over the phone. Highly recommended! Today was an extremely cold and busy day and I had to wait longer than anticipated wait time but I’m still a Happy Customer and my boys and I will wake up warm and Happy tomorrow 😀

Great service and prices!

I paid in cash in November. They called back in January to tell me they had no record of payment. So I conclude that the serviceman who came to my place stole from them and left me on the hook to pay a second time. The repair I called them out to make didn't even last more than a day. The furnace shut down again about a day later, but I refuse to call them back to have it fixed again. I called el... More

I paid in cash in November. They called back in January to tell me they had no record of payment. So I conclude that the serviceman who came to my place stole from them and left me on the hook to pay a second time. The repair I called them out to make didn't even last more than a day. The furnace shut down again about a day later, but I refuse to call them back to have it fixed again. I called elsewhere. Just nothing but a headache dealing with this company. Less

Useless

bad, bad, very bad service.. unprofessional, unqualified, not honest.. is there a minus star rating? overcharge 300% for same part I could get from local supply store; would not recommend to anybody ________________________________________ update.. after the service my nest thermostat was going offline due to low battery.. contacted nest and they were so nice to send me a new one only to find out... More

bad, bad, very bad service.. unprofessional, unqualified, not honest.. is there a minus star rating? overcharge 300% for same part I could get from local supply store; would not recommend to anybody ________________________________________ update.. after the service my nest thermostat was going offline due to low battery.. contacted nest and they were so nice to send me a new one only to find out that new thermostat was getting exact same low battery message.. so started investigating and it appeared that the "just in time" furnace service guy didn't attached power cable tight enough at the furnace .. AVOID ! Less

We use Just in Time Furnace for both business and personal. Had a Tech come out today to do a tune up on my Furnace. It had been a little longer than it should and my furnace at times was not lighting. Tech was extremely knowledgeable and explained why it was doing that based on not getting it serviced. I will be having them back next year for my yearly service, when I do my duct cleaning.

Yes they came and cleaned the furnace and all vents. But that's about it. They weren't very friendly to begin with. They overcharged me for the number of vents in the house (was done on purpose to nickel and dime you). Then they said they can't clean hot water tank because they don't do it, even though the receptionist lady said it was included in the service call. Basically a sales pitch just to... More

Yes they came and cleaned the furnace and all vents. But that's about it. They weren't very friendly to begin with. They overcharged me for the number of vents in the house (was done on purpose to nickel and dime you). Then they said they can't clean hot water tank because they don't do it, even though the receptionist lady said it was included in the service call. Basically a sales pitch just to get your money. I'd look elsewhere for reliable companies and definitely not using these dishonest people again. Less

Very professional, helpful and did a great job assisting me with my furnace issue. Furnace is working great! Will definitely use their services again if I need any furnace work! Thank you so much :)

Professionally okay but the cost is too much! With a Groupon voucher of $55, I ended of paying $182.70 extra to clean my house of less than 1100 sq ft. I will never buy Groupon voucher for furnace and air duct cleaning. Very unhapppy!

Awesome experience! I have multiple pets who need a very warm house and my furnace cut out the night before with no indication as to why. Phoned around and these guys were a good price and had someone to me within the hour. (They we’re here in half) they sent someone name Aaron and hewas fantastic. Very friendly! He went through everything with me and explained it thoroughly so I understood. We e... More

Awesome experience! I have multiple pets who need a very warm house and my furnace cut out the night before with no indication as to why. Phoned around and these guys were a good price and had someone to me within the hour. (They we’re here in half) they sent someone name Aaron and hewas fantastic. Very friendly! He went through everything with me and explained it thoroughly so I understood. We ended up having to replace a part and he actually had one in the van so all in all to have them come out and fix the problem took about an hour.for everything he did I price came to just about $275. I would strongly recommend these guys and definitely Aaron! Less

The were fast and on time for our furnace cleaning, but one of the workers took a big chunk of paint off of our wall when he was putting the vent cover back on. We thought they wouldn't charge us for this vent, but they did.

Poor communication, no responses to requests for accurate pricing, only called me to get an appointment to get their foot in the door but brutal service skills for the rest. I don't know how they're still in business in a city that demands good service for money well spent. Glad I didn't give them my $$$$ up front, I think I'll shop around for a company that can at least pick up the phone and ret... More

Poor communication, no responses to requests for accurate pricing, only called me to get an appointment to get their foot in the door but brutal service skills for the rest. I don't know how they're still in business in a city that demands good service for money well spent. Glad I didn't give them my $$$$ up front, I think I'll shop around for a company that can at least pick up the phone and return messages and answer basic questions. Judging by some of the negative comments on here, looks like they have a pretty good history of ripping people off and fudging with their furnaces. Less

ZERO *****NEGATIVE REVIEW***** very upsetting with this company when it came highly recommended when we needed a 24hrs FURNACE RUSH REPAIR and got the worse service ever.Their customer service front girl made it sound so easy. She was super friendly when I was in a panic AND needed a rush and told me I would get an onsite visit for $60 and they would do a Diagnostic visit and determine what the ... More

ZERO *****NEGATIVE REVIEW***** very upsetting with this company when it came highly recommended when we needed a 24hrs FURNACE RUSH REPAIR and got the worse service ever.Their customer service front girl made it sound so easy. She was super friendly when I was in a panic AND needed a rush and told me I would get an onsite visit for $60 and they would do a Diagnostic visit and determine what the price would be for them to replace a blower fan but I was like it is reasonable as ATCO gas came out and told me what I needed. So not much diagnostic thing to do and no need to determine what was really wrong as it was already done for me so we knew exactly what was needed. The service guy called and was rude and muffled and no name introduce or anything said he would be there in 40 and thats it, I wanted to tried to explained he is going to my mom who is 70 yrs old. But since I told their receptionist I figured she did, but when he got there he didn’t care and was so rude to her as she was a senior, unfortunately I was at work and couldnt be there but he didnt explain anything to us or my mom, he was like it smoky here and said turn off the fireplace. and was worse than a grumpy old man. He was getting mad at my mom and did not want to talk to her and called me to tell me the price and was so grumpy that I did not understand. So I hung up on him and called my mom to ask, she said $597 and Im like uhmmm ok, but then he got it working so ok fine. Then just LEFT. No explanation or warranty or what he did. Got money and just left.. what kind of company does that. Does not even explain what they did or what repair they did. For all I know I dont even know if he even fixed my furnace. I felt like they just left u hanging. Very rude SERVICE TECH GUYS no explanation or anything . Tried calling to complain and still waiting to hear from the owner. But terrible experience. No customer service whatsoever Less

Had a great experience with just in time today. They were prompt and able to have someone come look at my furnace today (on a Sunday). Kurtis the technician was friendly, very knowledgeable and went above and beyond for us. Had my furnace up and running in no time. Would definitely recommend.

I had a great experience with them. They came over and checked that my air ducks were cleaned and I did not need to do anything. Had a great talk about maintining the house dust free and suggested what furnace airfilters to buy. I appreciated their honesty and would recommend them.

Super Disappointed, never even got a shot to try their service. Booked an appointment 2 weeks out, got a call the day prior to bump the appointment up by an hour, no problem with that. No tech a half hour after appointment so called to ensure they were coming. Spoke with on call person who said they are going to a be a couple hours late. Still no tech half hour after that. Called again said they ... More

Super Disappointed, never even got a shot to try their service. Booked an appointment 2 weeks out, got a call the day prior to bump the appointment up by an hour, no problem with that. No tech a half hour after appointment so called to ensure they were coming. Spoke with on call person who said they are going to a be a couple hours late. Still no tech half hour after that. Called again said they were on their way and was too busy on a commercial job. No tech for an hour after that. Tech finally calls 3 hours later and say on his way but i had to pick someone up from airport so asked to reschedule. Never got a call back, guess my business is not important to them and wasted a whole afternoon... Less

I bought a Groupon for this company, and booked a week or so in advance. I had to take at least an afternoon off work to be here for the techs, whose last arrival window was 2-4pm. That was fine with me. They were scheduled to come on a Monday. The Saturday before, I received a call asking if we could move the appointment up due to a cancellation. No problem - we moved to a 1-3pm arrival from a 2... More

I bought a Groupon for this company, and booked a week or so in advance. I had to take at least an afternoon off work to be here for the techs, whose last arrival window was 2-4pm. That was fine with me. They were scheduled to come on a Monday. The Saturday before, I received a call asking if we could move the appointment up due to a cancellation. No problem - we moved to a 1-3pm arrival from a 2-4pm. I had already taken the day off to accommodate. Monday at 2pm I received a call from the owner Justin, letting me know there was a problem with one of the techs, but they would still come to us around 5pm. I said sure, I had already been waiting since 1pm, so what was a few more hours. At 5 we had had no call to advise of an arrival time, so I called Justin back and was met with a really rude receptionist who put me on hold twice before transferring me to Justin. I offered to reschedule my appointment, but said I was disappointed I took a day off to accommodate their arrival time of 1-3pm. He said it would be a 2 week wait to re-book, and my Groupon would have expired in that time, and definitely implied that he was doing me a favor by having them still come that day. At 6:30pm Luigi and JR arrived, and I'm not sure which one was which, but the one in charge stormed through our house, told his coworker this was the smallest house he'd ever seen (which you would think would make them happy when they're running an hour and a half behind...), gave his coworker all kinds of attitude, and even gave me and my husband attitude. I offered to reschedule the appointment and wasn't accommodated, but I don't think we deserved to be treated so rudely in our own home. We were told that we had "no choice" of services because we were Groupon clients, and something was even broken as the guy started pulling our table away from the wall with a bit of unnecessary force. I had asked for our dryer vent to be cleaned as well, but the thought of having that guy in our house banging and stomping around for an extra minute was an absolute no-go. All in all, it was a huge waste of even the Groupon price, and even if they were the only furnace company left in the city and our furnace died in the middle of winter, I still wouldn't call this place. Worst experience ever, and I suppose it's very true that you get the service you pay for. The one star was for the other tech, who probably had a terrible afternoon driving with the grouchy one, and who still managed to be polite and respectful. Less

We own a reno company and use Just In Time to clean the furnace/ducts after every renovation. I can trust they'll arrive on time and do a great job every time. They treat our clients well and the improvement in air quality is always a great way to top off a project.

Rude & Unprofessional Bought a groupon, scheduled the appointment, Day of the cleaning we called when the tech did not show up. Dispatch lady was extremely rude and we were told that they give two hour windows so be patient, she never looked up our appointment and hung up. Once 2 hour had passed we waited one more hour and called dispatch again, this time in the same rude demeanor we were told t... More

Rude & Unprofessional Bought a groupon, scheduled the appointment, Day of the cleaning we called when the tech did not show up. Dispatch lady was extremely rude and we were told that they give two hour windows so be patient, she never looked up our appointment and hung up. Once 2 hour had passed we waited one more hour and called dispatch again, this time in the same rude demeanor we were told that the appointment was for tomorrow. Since we were not around we could not accommodate so they cancelled the groupon. Thankfully Groupon actually cares about reputation and costumer service and they allowed us to us the groupon elsewhere. Just in TIme is rude on the phone, so why let them into your home? Less

I had an appointment far in advance and was given an 8-10am window. Got a call at 8 asking if my time was flexible. I said if it's before noon yes. Got a call at 1230pm saying they were on their way. I told them I was out and would be home at 130pm. Got a call at 220pm asking if they could still come and I said no as I had other plans for the afternoon. They can't keep an appointment. If you use ... More

I had an appointment far in advance and was given an 8-10am window. Got a call at 8 asking if my time was flexible. I said if it's before noon yes. Got a call at 1230pm saying they were on their way. I told them I was out and would be home at 130pm. Got a call at 220pm asking if they could still come and I said no as I had other plans for the afternoon. They can't keep an appointment. If you use them make sure you have the whole day available for them. Less

Well.........the truck shows up, equipment is brought in. Truck doesn't start for 3 hours. Call to service manager to call back but he calls the driver instead. A service truck shows up to pick up the driver. Equipment is taken out, truck is moved off the road, people leave. The service manager has not called back. He may have been the driver of the service truck but did not come to the door. Yes... More

Well.........the truck shows up, equipment is brought in. Truck doesn't start for 3 hours. Call to service manager to call back but he calls the driver instead. A service truck shows up to pick up the driver. Equipment is taken out, truck is moved off the road, people leave. The service manager has not called back. He may have been the driver of the service truck but did not come to the door. Yes.........the cleaning truck is still parked out front. Less

Great work and answered all questions very proffesionally.

Great job today on my furnace. Guys were very respectful.

I received a tune up service from Just in Time. The Technician was detailed in checking the mechanical of the Furnace for potential failure of active parts. The replacement cost is high, the mark up is between 3x - 7x for the price of parts. The part replacement took about 10min. You are still better off hiring a Furnace Contractor to come in for the replacement.

I have used Just In Time for 7 years. Today I took a walk up my blvd and counted 25 garbage signs littered around. What a shame.

I called them 2 times, 1time was good But 2 time I lost $700 cant fix , I have to call other company. Not good.They force me to clean my furnace from them in winter time, they said its over heating so I have to clean right away but I called anothor company they diagnosed and the conclusion was need to change gas valve not to clean my furnace my furnace already clean. Now still working without cle... More

I called them 2 times, 1time was good But 2 time I lost $700 cant fix , I have to call other company. Not good.They force me to clean my furnace from them in winter time, they said its over heating so I have to clean right away but I called anothor company they diagnosed and the conclusion was need to change gas valve not to clean my furnace my furnace already clean. Now still working without cleaning. Less

Just in Time are prompt in their response reasonable in their charge and above all honest in jobs as well as their advice. I would always call them first for an experienced advice. I would simply recommend them to all.

Awesome service. Honest answers and they didn’t try to up sell me on every product they have. Great guys.

I have been using Just In Time furnace and hot water services for over 10 years. Best customer service and prompt service calls. I would recommend this company to everyone and I will continue to use them for all my household needs. Thanks so much for all your services and great customer relations!!!!

Superb service! Rob got to our house in less than an hour after we called and diagnosed our problem almost instantly. He provided a fix, sound advice, and a little chemistry lesson. Thanks, Rob! You knocked it out of the park.

I called at about 9am, gave the dispatcher a brief description of the noises my furnace was making, and they had a tech at my house at 10:45 ( I live in Okotoks) found the problem and called me with a detailed explanation and estimated price and had it fixed in a couple hours!! I don't know how the service could be any better, this company exceeded all of my expatiation's in every way. I'm not su... More

I called at about 9am, gave the dispatcher a brief description of the noises my furnace was making, and they had a tech at my house at 10:45 ( I live in Okotoks) found the problem and called me with a detailed explanation and estimated price and had it fixed in a couple hours!! I don't know how the service could be any better, this company exceeded all of my expatiation's in every way. I'm not sure if even a magic wand would helped any more!! Top notch service. Less

This company said they fixed our furnace and humidifier and cleaned our ducts. We spent a total of 1500 all said and done and they had to come back within a month because the humidifier was leaking. They came back and fixed it and now less than a year later the same humidifier I found out has been running non stop and they didn’t fix the problem which has led to me paying almost a years worth... More

This company said they fixed our furnace and humidifier and cleaned our ducts. We spent a total of 1500 all said and done and they had to come back within a month because the humidifier was leaking. They came back and fixed it and now less than a year later the same humidifier I found out has been running non stop and they didn’t fix the problem which has led to me paying almost a years worth of excessive water bills to the city with the humidifier running non stop and sill leaking. Terrible service and ended up Costing me more to have them come out then it would have been to just get a new high efficient furnace installed. Stay away from these guys Less

I appreciated the honestly of the 2 gentleman that showed up. They were on time and very efficient. I would recommend using this company to anyone and I will be calling them again in the future.

excellent job on my furnace duct cleaning. Crew was very personable and cleaned up after the job was done very well. Not a speck of dust to be found. Would highly recommend this company

Great service we have used them twice and will use them again. It was -25 and something was wrong with our furnace. They are professional, knowledgeable and very honest.

STAY AWAY from "Just in time Furnace". They came to my house yesterday to fix the furnace because it wasn't heating properly (I wasted $150 calling this company). The guy they sent, obviously not a technician, I guess a young guy (I would say teenager) trying to make extra money, cleaned the condensate trap as he called it and put it back in the furnace, but did not attached hoses properly, I not... More

STAY AWAY from "Just in time Furnace". They came to my house yesterday to fix the furnace because it wasn't heating properly (I wasted $150 calling this company). The guy they sent, obviously not a technician, I guess a young guy (I would say teenager) trying to make extra money, cleaned the condensate trap as he called it and put it back in the furnace, but did not attached hoses properly, I noticed it but he said that one of the hose fasteners was not really required. 30 minutes after he left, we had a big leak, we noticed that because we were not convinced with his initial explanation and checked the furnace just in case. I had to properly attach the hose with the fastener myself, it took me some time because it is in a place hard to reach, maybe he had to run to get another "victim" and that's why he was neglectful and decided not to spend to much time with us. I am a handy person, obviously not an expert with furnaces, but I can tell when someone knows what to do with tools, a technician needs more than just a set of pliers and a screwdriver..... Common sense!, the engineers who designed that furnace had a reason for all those hose fasteners. One more thing for other people to be aware, I asked him if there was any warranty for the job he did, he just said, NO, no worries the furnace is working now and we don't give any warranty because no parts were replaced. FYI: I placed the order for service Dec 27 at 8:20 am and the "technician" came at 5:00 pm. Next time I will call someone else. TERRIBLE EXPERIENCE Less

Very pleased with the service right from booking through to execution. On time, efficient, professional. I’ll be calling them again next time I need a service.

We had Luigi come out to clean up our furnace and vents using a Groupon. He was knowledgeable in what needed to be done and made a few recommendations to improve the airflow throughout the house. The additional service costed extra but I had no issues with it because I was confident that he knew what he was doing. When he noticed a problem, he would point it out right away. Great service and very... More

We had Luigi come out to clean up our furnace and vents using a Groupon. He was knowledgeable in what needed to be done and made a few recommendations to improve the airflow throughout the house. The additional service costed extra but I had no issues with it because I was confident that he knew what he was doing. When he noticed a problem, he would point it out right away. Great service and very professional. Would be more than happy to use them again. Less

Had Adam come to my house this morning to instal a hot water tank. He was on time and was very professional. He took the time to show me exactly what he did and actually corrected a wrong instal from the previous owner. Will definitely recommend company.

House was cold after furnace cleaning. Went downstairs to check and found that they left furnace cover panel open, and didn't start the furnace. Very disappointing!

Had my furnace cleaned by them. After consulting with other furnace companies. My entire main floor shouldn’t have been coated with an layer of debris and dust. Do your research you get what you pay for. Also the entire time the one technician just bragged about how much he makes doing this. It was a really uncomfortable experience.

Amazing and professional staff. Come on time and doing cleaning staff spotless. Great service and very knowledgeable.

Great service + informative and friendly employee's. Highly recommend.

Been maintaining my ductwork for 15 years. Always excellent service

I've been their customer for over seven years, but can no longer tolerate the service quality. I've waited all week for the last appointment only to have the technician tell me it will probably cost $1500 and he doesn't have time to even properly diagnose it that day.

Booked a furnace cleaning was told it would be a set price of $129, after the work was completed I was handed an invoice that each vent over 10 was charged an extra $9.50. I wasn't told this before the work started or given an estimate, or told this when I booked the appointment. Invoice total was double of what I was told. Will never use this company again, no transparency.

Booked a furnace cleaning told it was a set price of $129, after the work was completed, I was handed an invoice that each vent over the (10) would be charged $9.50 each, Not told of this before the work started or when I booked the appointment. The total invoice was double what I was told over the phone when I booked the appointment and no estimate was given before hand. Will never use this comp... More

Booked a furnace cleaning told it was a set price of $129, after the work was completed, I was handed an invoice that each vent over the (10) would be charged $9.50 each, Not told of this before the work started or when I booked the appointment. The total invoice was double what I was told over the phone when I booked the appointment and no estimate was given before hand. Will never use this company again. Less

Amazing! We had Joe and Luigi who were very professional and went above and beyond, to make sure we totally understand what was being done and both took the time to explain to us about how we could make our furnace, Air Conditioner and Humidifier work more efficiently. We would highly recommend this company that definitely keep there Clients Satisfied. Our home just had such a nice clean fresh sm... More

Amazing! We had Joe and Luigi who were very professional and went above and beyond, to make sure we totally understand what was being done and both took the time to explain to us about how we could make our furnace, Air Conditioner and Humidifier work more efficiently. We would highly recommend this company that definitely keep there Clients Satisfied. Our home just had such a nice clean fresh smell when they were finished. We know that we will be calling Just in Time to take care of our furnace cleaning and repairs.Thanks Guys On a Job well Done Cheers!! Less

Cost more than double what we discussed. Then tech on site gave estimate then final cost was 50% more. Not sure how you can be that far off after you've seen the site. After a seeming threat saying "we will collect" he called Justin (owner) and said "this guy doesn't want to pay". Justin got on the phone and said it was my responsibility to do the estimate based on my number of vents and said tha... More

Cost more than double what we discussed. Then tech on site gave estimate then final cost was 50% more. Not sure how you can be that far off after you've seen the site. After a seeming threat saying "we will collect" he called Justin (owner) and said "this guy doesn't want to pay". Justin got on the phone and said it was my responsibility to do the estimate based on my number of vents and said that he never gave me a quote because "he's not a retard". He actually said that. The other tech on site apologized for the confusion and was actually professional about it. Lots of other options in town that know how to be professional. Use this place at your own risk. Less

Cold Calgary morning of -17c, woke up to a 12c home. Rob arrived within 40 minutes of me calling and made quick work of my faulty switch. He was very easy to chat with, explained what he was doing and stuck around to make sure the house was warming up. HIGHLY RECOMMEND Rob and Just In Time!

Chad & Ryan were great! They were courteous, very informative, not to mention the quick response when I called to book the appointment. Overall fantastic experience, will use them again and definitely recommend....Thanks Just in Time!

The home builder of our previous house used Just In Time to do the furnace installation and cleaning, so naturally we chose them to come back for a 2-year cleaning. Job went smoothly and guys were respectful and professional. This review focuses on our latest experience, however, in this house we had just moved to in 2016. Our furnace quit during the cold snap of Nov/Dec 2016. We came home from ... More

The home builder of our previous house used Just In Time to do the furnace installation and cleaning, so naturally we chose them to come back for a 2-year cleaning. Job went smoothly and guys were respectful and professional. This review focuses on our latest experience, however, in this house we had just moved to in 2016. Our furnace quit during the cold snap of Nov/Dec 2016. We came home from work and found the thermostat reading only 13C in <-20C weather outside, no good. That night my husband called another company to come out to do an emergency repair. We paid $500 for parts he replaced and work he did that night, but was also given another quote for a $1500 part we apparently needed replaced on the 8 year-old furnace. We decided to see how we'd do overnight with what the other company did. The next morning, the furnace quit again. Instead of calling back the other company we decided to get a second opinion from Just In Time. Someone arrived later that afternoon. As soon as the technician saw our furnace, he promptly went outside and noticed ice buildup that the other company noticed (and cleared) the night before. Turns out, our exhaust was too close to the fence and the moisture was recondensing and freezing up the exhaust opening. Clearing the ice wasn't enough, as it'll just keep happening. The exhaust had to be extended and pointed away from our fence. For just over $200, including the emergency call out, labour and parts, our furnace issue was fixed by Just In Time and it has been running smoothly with no issues for the past 2 months, including in much colder weather. We are so grateful Just In Time saved us from spending unnecessary money with the other company and got us out of our furnace issue. We will be getting our furnace ducts cleaned this year, and we'll once again be calling them! Less

My husband noticed around 1PM today (-30 with the wind chill) that the furnace wasn't working....by 4PM it was back up and running.....when other larger furnace companies couldn't help us until tomorrow....these guys were fininished within 3 hours!!

Big rip off. Charged 100+65 dollars for unplugging the air intake using my fork. I will not use them again.

Often when people post these reviews, it's because they are so ticked off about something that it stirs them to action. My experience with Just in Time is the opposite. I have had many good experiences over the years and many bad ones - but none of them were quite so exceptional that I actually got around to writing a review. This one was. The technician, Nate, arrived on time and did what he sai... More

Often when people post these reviews, it's because they are so ticked off about something that it stirs them to action. My experience with Just in Time is the opposite. I have had many good experiences over the years and many bad ones - but none of them were quite so exceptional that I actually got around to writing a review. This one was. The technician, Nate, arrived on time and did what he said he was going to do for the price he said they would do it. That might not sound too fantastic, but, sadly, it is all too uncommon these days. Further, he diagnosed an inoperable humidifier. I have known it was not set up correctly from the day it was installed, and had two different furnace companies look at it, with no success. Most recently, we completed a renovation costing (insert large dollar number here) that included a significant change to the ducting layout and other things. But apparently didn't include actually ensuring the humidifier was working properly. Just in Time did that, and (thankfully) also had the parts on hand to get it all done in one trip. I am a very grateful and satisfied customer and will be calling them for all my furnacing needs going forward. Less

Action furnace came in and looked at our furnace, said it was done and we needed to buy a new one. They quoted us 11000 for a new one which we couldn't afford. We called Just in time for a second opinion they came in and fixed it with in 20 minutes and it cost us just over 100 dollars and he gave us some replacement filters too! He also told us when we do decide to get a new furnce (because our... More

Action furnace came in and looked at our furnace, said it was done and we needed to buy a new one. They quoted us 11000 for a new one which we couldn't afford. We called Just in time for a second opinion they came in and fixed it with in 20 minutes and it cost us just over 100 dollars and he gave us some replacement filters too! He also told us when we do decide to get a new furnce (because ours is pretty old) that we shouldn't be paying more the 5000 and they would help us find a reasonable one when we need it. They were amazing saved us lots of money and stress. I recommend them 100% Less

This was an extremely refreshing experience. Good cut and dry help is getting hard to find. I called, they were busy, but still Rob got over here within an hour or so. Very friendly man who knew exactly what was happening. Gave some prevention pointers too. These folks are premium level service for the price. Thanks Rob! Hope the pizza was good!

Called and book an appointment at 10 am and waited until 10:10. They did not show up. I called them back and they said that there is more emergency client so I should reschedule my appointment. They should have called me back before the appointment time. Horrible experience. STAY AWAY FROM THIS COMPANY.

From start to finish Just in time do a excellent job. They provide a detailed quote with all the possible options for your home using great products. The tech's are well trained and answered all my questions. They do nice clean work. Last year I had a new Napoleon furnace, and hot water tank installed with humidifier and thermostat. This year they completed the ac and everything looks great. I am... More

From start to finish Just in time do a excellent job. They provide a detailed quote with all the possible options for your home using great products. The tech's are well trained and answered all my questions. They do nice clean work. Last year I had a new Napoleon furnace, and hot water tank installed with humidifier and thermostat. This year they completed the ac and everything looks great. I am really impressed how it all turned out. Thanks, Less