At city dental you can’t get a straight date for an appointment. Just so happens that this is only my second visit to see the dr here but my 3rd time being rescheduled. You can’t tell people that your appointment was yesterday when they have the appointment card in hand. rescheduled and now I’m left to decide if maybe just need another dentist. 3 reschedule appointment. The 2nd visit is a little ... More

At city dental you can’t get a straight date for an appointment. Just so happens that this is only my second visit to see the dr here but my 3rd time being rescheduled. You can’t tell people that your appointment was yesterday when they have the appointment card in hand. rescheduled and now I’m left to decide if maybe just need another dentist. 3 reschedule appointment. The 2nd visit is a little ridiculous **👎🏼👎🏼👎🏼 Less

My dental visit was positive and warm. Jay helped me deep cleaning and he is very nice. Dr Papango is extremely good. He was very patient and clear how he would do the procedure. It was a very pleasant visit. —krishna

I called their office to make an appointment and I asked if they took my insurance they said YES, when I was there they make me paid the copay then wait again. Then they told me that they DO NOT take my insurance. I don't know how the dentists are here but their front office people are certainly the WORST.

Hygienist was gentle and through.

I came to City Dental because of the reviews. As soon as I walked in i noticed how immaculate the office was. The receptionist was very kind. The dentist Dr. PaPando was very thorough in explaining to me what needed to be done..A dentist can be a very scary place but at this office everyone had put my mind at ease.

Quick. Painless. Efficient. What better way to have a dental deep cleaning! Thank you City Dental!

Very thorough.

Great dental office all around.

The staff is always nice and professional. I’ve never experienced a long wait for my appointment.

Very helpful and knowledgeable personal. Dr Taranov very knowledgeable and good with patients, always give good treatment.

My sister and I are both satisfied with their professionalism and our dentist is wonderful

Friendly staff. Clean office. Great location.

Professional service and good care

So far, so good!!! The experience was top notch.

Always kind doctors, assistants and nurses. Very clear with instructions and always explain what they will be doing.

Doctor Steve in charge of my teeth for over 20 years, I cannot explain, how happy I am with his care and office staff. Recommending this place....

A month ago, I when back to City Dental to get fitted for the final bridge, and before I saw the dentist, I wasn't told by the Receptionist that I had a co-pay of about $600. I was surprised by the co-pay amount, especially since I was never told there would be a co-pay for the final bridge during my previous three visits. I asked the Receptionist what the heck would've happened if I had no m... More

A month ago, I when back to City Dental to get fitted for the final bridge, and before I saw the dentist, I wasn't told by the Receptionist that I had a co-pay of about $600. I was surprised by the co-pay amount, especially since I was never told there would be a co-pay for the final bridge during my previous three visits. I asked the Receptionist what the heck would've happened if I had no money/credit card on me? She didn't reply, then I when out of the office and called my wife, and when I went back to the Receptionist informed me that there were additional co-pays in total about $775. By now, I was fuming. I believe City Dentist knew all along that I would be billed a co-pay and said nothing. They knew it's not likely that a patient would walk out without such an essential part of their mouthpiece, so they waited for that vulnerable moment then hit you with the surprise! You have a co-pay! It was underhanded, and the lack of transparency means that I will take my business somewhere else from now on. Less

Always provided with courteous service by your excellent staff. Special shout out to Steve & Victoria Taranov. the dynamic duo 😁!

This dental practice is always very efficient and well run.. Things happen in a timely manner. The staff is always very polite and clear with communication about my dental situation, future needs, and costs associated with care. If prices also seem very reasonable for my out of pocket expenses.

This a great practice - they don’t push expensive procedures unless they are truly necessary - also friendly and efficient staff - I’ve recommended it a number of times.

The dental visit was positive and warm. The personnel like Victoria and Michel were professional and warm. Dr Papando is super. He was very patient and clear how he would do the procedure. It was a very pleasant visit.

I had a great experience. Everyone is very professional and they take time to explain things in great detail. No surprises. I would recommend them to anyone looking for a new dentist.👍

Be careful of City Dental charging extra to cover their fees for using Credit care and any credit card. They raise the cost and Victoria the Supervisor/ boss is very sneaky. However the work is good I gave them a 2 star because they tried to over charge me because I asked could I use credit care.

One of the best dental clinics in Manhattan. The clinic offers a range of excellent services, from family dentistry to the application of porcelain veneers and dentures. The treatments are administered by one of the finest dentists in New York, Dr. Steve Taranov, using the best and most advanced techniques available.😀

I love my new smile and I am so thankful to you. You are an artist and give so many people such joy. Thank you, Dr. Taranov!

Have been getting all my dental work here since 2016. This place feels like family! Everyone - from the reception team, to the hygienists and dentists are incredibly warm and hospitable. City Dental treat you like a human being vs. just a patient.

I absolutely loved Dr. Taranov's work. I had to get a root canal redone and he did a fantastic job. The front desk staff is very efficient and friendly so they made my visits much better with their prompt service, warmth and smiles! I recommend this dental clinic to anyone looking to get their teeth well taken care. Thank you doctor and staff! Cherly C.

Understand there's pressure on staff b/c of COVID, but all the more reason to be ultra polite to your patients. I rescheduled my appointment from spring to summer; showed up and they told me the hygienist went home. Why didn't they call me to cancel? Called today to get an appointment; receptionist was super curt, and then downright rude; maybe she's having a tough day, but who isn't these days? ... More

Understand there's pressure on staff b/c of COVID, but all the more reason to be ultra polite to your patients. I rescheduled my appointment from spring to summer; showed up and they told me the hygienist went home. Why didn't they call me to cancel? Called today to get an appointment; receptionist was super curt, and then downright rude; maybe she's having a tough day, but who isn't these days? She hung up on me 3 times after I asked about their cancellation policy & notification. Been going here 10 years, but the last two experiences have been full of entitlement on their behalf, like there's no need to communicate with me as a patient about cancellations or new COVID procedures. Less

After losing my job during Covid, I decided to do something I was dreading to do for a long time. I knew it is time to do cosmetic work, but never found courage. After doing extensive research and consulting with several dentists (who charge for their consultations), I decided to follow my friend’s suggestion. She had veneers done by Dr. Taranov about 8-10 years ago and was very happy with his wo... More

After losing my job during Covid, I decided to do something I was dreading to do for a long time. I knew it is time to do cosmetic work, but never found courage. After doing extensive research and consulting with several dentists (who charge for their consultations), I decided to follow my friend’s suggestion. She had veneers done by Dr. Taranov about 8-10 years ago and was very happy with his work. I admire her smile and consulted with Dr. Taranov. He was patient and I did not feel that I was being sold. He actually recommended to do less veneers for me than other dentists. It was important to me that he works with one of the best labs in NYC. Dr. Taranov discussed different materials and why e-max is good for some people, but zirconium is better for others. He also explained importance of finding the right color for veneers. It is not all color and size fits all! He takes your skin tone, the way you smile and color of your existing teeth into consideration. Manager, Victoria, discussed price with me and I found that it is reasonable. I was not looking for cheap work, I was looking for good professional. I can save money of the purse or dinner, but not on my health and my smile. For the benefit of first-timers, I will describe the process. On the day of my consultation, Dr. Taranov made impressions and sent them to his lab. The lab produced the model of how my teeth are going to look like. After seeing the model (I think it is called wax-up), I made my final decision to proceed with the case. Next visit took about 2-3 hours. I truly appreciate Dr. Taranov and his assistant, Michelle, telling me each time what they were going to do and why. Of course, drilling and suction is not pleasant, but doctor made everything possible to make me comfortable. I guess I am a bit of a chicken and gave him more trouble than other patients, but he did not show it. He stopped every time when he saw that I needed rest. In two weeks, I came for my exciting day. Doctor took off my temporaries (very simple) and cleaned around a bit. He patiently made several adjustments to make sure that my bite is correct and voila: my veneers are done! Summary: I am very happy with the way my veneers look and feel. I am happy with the color – not he whitest color possible, but the one that makes you look younger. It is not he color that people would say “Ah, you have done some cosmetic work.” It is the color that people say: “You look fresh and happy” but they do not necessarily know why. When looking for the right professional, do your research, ask the questions. Dr. Taranov and his stuff answer questions (multiple times, if need be) and they are there for you to hold your hand through this whole process. Hope this helps someone to make the right choice. Less

I am a patient of City Dental since 2008. This review is long overdue. I am a loyal patient and it has gotten to the point that although I no longer work or live in NYC, I still travel to their office for ALL services. The staff is patient and kind. Dr. Taranov is simply AMAZING. He is an expert in his craft and cares more about my teeth than I could ever wish for. We have been through many... More

I am a patient of City Dental since 2008. This review is long overdue. I am a loyal patient and it has gotten to the point that although I no longer work or live in NYC, I still travel to their office for ALL services. The staff is patient and kind. Dr. Taranov is simply AMAZING. He is an expert in his craft and cares more about my teeth than I could ever wish for. We have been through many procedures over the years and I have never felt rushed or in pain. The oral hygienists take their time with my cleanings and this actually encourages me to take care of my teeth until I see them again in 6 months. Victoria is the best. She goes out of her way to ensure my insurance needs are met and is always available for consultations and/or suggestions. I have recommended many people over the years and each of them have grown to love the staff as I do. If you are looking for a dentist that will care for your oral health for years to come - THIS IS THE DENTAL TEAM FOR YOU! Less

I have been a patient at this practice for the last 8+ years and my only wish is that i could have found City Dental sooner! The level of care and professionalism is consistently above and beyond expectation. I highly recommend them and have done so with family and friends. I truly look forward to my dental visits with Dr. Taranov, Victoria and staff....they never disappoint!

The Manager Victoria ! had a NASTY rude attitude and cannot handle customers and situations appropriately. Me and my wife were on time for our apt but my wife had to park the car which took longer than expected with the directions from the front desk rep, and knowledge that we were LOOKING FOR PARKING. By the time my wife came in, Victoria told my wife that her apt had been canceled even thoe she... More

The Manager Victoria ! had a NASTY rude attitude and cannot handle customers and situations appropriately. Me and my wife were on time for our apt but my wife had to park the car which took longer than expected with the directions from the front desk rep, and knowledge that we were LOOKING FOR PARKING. By the time my wife came in, Victoria told my wife that her apt had been canceled even thoe she had been signed in already, then told us that signing in means nothing ! and that because she was late she wouldn't be able to get her cleaning, even thoe they knew the situation, and could've told us prior that she wouldn't be able to be seen OR told me because i was inside the office and was blatantly on the phone with her. Besides this, Victoria The MANAGER decided my wife's mishaps were funny and basically laughed in her face the entire ordeal. Which led to an altercation between US , the Employees and 2 other patients in the office . POLICE WERE CALLED ! . it was unnecessary and embarrassing , customer service is a big part of most businesses and you dont know what people go through personally. Antagonization and rudeness should never be a part of a managers uniform in any establishment no matter what the situation. Less

I suffer from anxiety due to last bad experiences but the staff here were VERY pleasant, my procedure didn’t hurt! I couldn’t believe it. I came in scared and left laughing! I think I have to get a cavity filled so looking to go back with no reservation (except for COVID) but calling for appointment because I trust them!

Yesterday, after months of losing my temporary front tooth cap, I finally got up the nerve to go to the dentist. I called ahead of time to find out their new Covid-19 protocols, the receptionist gave me the information that I needed. She said everyone wears mask, no more than 4 in the reception area, dentist and assistant wear PPE during the visit and everyone gets their temperature taken. Great ... More

Yesterday, after months of losing my temporary front tooth cap, I finally got up the nerve to go to the dentist. I called ahead of time to find out their new Covid-19 protocols, the receptionist gave me the information that I needed. She said everyone wears mask, no more than 4 in the reception area, dentist and assistant wear PPE during the visit and everyone gets their temperature taken. Great I thought. When I arrived, I was the only one waiting. The receptionist called me over to take my temperature and her mask was hanging loosely under her nose. I said please put your mask properly over your nose before I come close to you for my temperature. I was upset. She did what I asked and pulled her mask back down after she finished. Then I noticed another worker boldly not wearing a masks at all. The service from the dentist and the assistants was excellent but the office staff are taking risk with the customers lives. As I was leaving, there was a customer seated in the receptionist area without a mask. Why wasn’t he asked to put his mask on? I will not be going back. I am high risk and I don’t want to get COVID-19 from my dentist’s office. Less

My suggestion is do not go for anything than a simple cleaning. I have gone for several years just for cleanings. I always knew it wasn’t the same quality of care that I previously received on a prior insurance. They do not do anything other than clean your teeth unlike other dentists where it is standard to do oral cancer screenings and document gum recession. Unfortunately I had a cavity and I ... More

My suggestion is do not go for anything than a simple cleaning. I have gone for several years just for cleanings. I always knew it wasn’t the same quality of care that I previously received on a prior insurance. They do not do anything other than clean your teeth unlike other dentists where it is standard to do oral cancer screenings and document gum recession. Unfortunately I had a cavity and I thought they had filled it but 6 months later I went to another dentist and found out they didn’t even fill half of the cavity. Very disappointing as they also did not numb me. I went through pain for nothing. Glad to not longer be going there and back to a higher quality dentist. Less

During my initial visit, Dr. Papando mentioned how I needed three fillings. I freaked out because my last experience (somewhere else) was terrible because it hurt so much. Dr. Papando reassured me that it wouldn't hurt and let me tell you, he was so right. I was amazed. He was professional and courteous throughout the process (mind you, I was his last patient for the day and he took the time to ... More

During my initial visit, Dr. Papando mentioned how I needed three fillings. I freaked out because my last experience (somewhere else) was terrible because it hurt so much. Dr. Papando reassured me that it wouldn't hurt and let me tell you, he was so right. I was amazed. He was professional and courteous throughout the process (mind you, I was his last patient for the day and he took the time to answer all of my questions and did not rush in the slightest). I honestly could not recommend him enough. I barely write reviews but I feel like this doctor really deserves it. It's evident he genuinely cares about his patients and takes his work very seriously. Thank you for a great experience! Less

My son and I have been going to city dental for the past few years now. I am a very picky person especially when going to a good dentist. My son used to have a fear of the dentist from going to previous dentist offices. Now he comes to City Dental by himself with no fear. Dr. Atsen is a very good dentist. If he is unavailable Dr. T will step in to take care of me. I never had any problems after ... More

My son and I have been going to city dental for the past few years now. I am a very picky person especially when going to a good dentist. My son used to have a fear of the dentist from going to previous dentist offices. Now he comes to City Dental by himself with no fear. Dr. Atsen is a very good dentist. If he is unavailable Dr. T will step in to take care of me. I never had any problems after I left the office from getting my dental work done. I never had a billing issue. I never had to wait long to be seen. The staff is very friendly. They work with my busy work schedule. I’m pleased with their services! I always recommend City Dental to whom ever needs a good Dentist to go to. Less

We have always received excellent care from City Dental

Be aware of how they run their business, very poor communication is financially motivated. I can’t discuss the details at the time, but I will in near future. It was a nightmare.

The office was super clean, the staff very welcoming and friendly. I didn't have to wait to be seen. However, I must say the hygienist "Jay" was Absolutely phenomenal. He was very knowledgeable, polite and super thorough with my cleaning. He took his time with me and provided the best care when taking my x-rays. I didnt have to wait after to see the doctor, who also took his time and was very ple... More

The office was super clean, the staff very welcoming and friendly. I didn't have to wait to be seen. However, I must say the hygienist "Jay" was Absolutely phenomenal. He was very knowledgeable, polite and super thorough with my cleaning. He took his time with me and provided the best care when taking my x-rays. I didnt have to wait after to see the doctor, who also took his time and was very pleasant. I highly recommend this office to everyone. Less

Got a great consultation for $45.....

Extremely Great! I’ve been afraid of the dentist my ENTIRE life. Haven’t been to one in 5+ years. This office and staff made me feel so comfortable. They explained everything to me. They’re patient and kind. Atmosphere is positive and upbeat. From the time you enter, you’re greeted by 2 wonderful receptionists. The Hygienists and Dentists are amazing. The owners are such sweet people as well. The... More

Extremely Great! I’ve been afraid of the dentist my ENTIRE life. Haven’t been to one in 5+ years. This office and staff made me feel so comfortable. They explained everything to me. They’re patient and kind. Atmosphere is positive and upbeat. From the time you enter, you’re greeted by 2 wonderful receptionists. The Hygienists and Dentists are amazing. The owners are such sweet people as well. They checked on me often during the visits. Definitely would recommend this Dental Office. Less

Such a pleasant experience with both my hygienist and the dentist. Both friendly and very personable. A fantastic spot for any Local 371 members.

teeth become even worse after checking; didn't inform people when appointment was changed

Bad customer service..Secretary insensitive.

Went in on sept 17th. Be aware of fees after services are done. They will nickle and dime you. Went in for cleaning and X-rays at City Dental, before going asked on the phone if could get copies of X-rays, was told I could. After the procedure, asked for copies of my X-ray, was told I need to pay $10. For services my insurance pays. Other places I've been to don't charge.

Have dental benefits through my union and this is by far the best office to go to. I went to a few really not nice places before and it was such a surprise my first time here. The staff is super friendly and the office is very clean. Never have to wait for my appointment and last time I was seen 10 minutes early! The best!!!!

I have been going there for 3 years. They accept my insurance and did an excellent job on my crowns, and the fillings. They also do a very thorough job with regular cleanings.

Pleasant staff, rooms are clean and didnt have to wait long to be seen.

decent dentistry but be careful, they'll work on your teeth without telling you if you're fully covered or not and if your insurance doesn't cover the full amount you'll owe a hefty balance No one warned me that the work they did may or may not be covered in fact, I was told during my visit the exact amount I owed and I paid it. 2 Weeks later I got a call saying I owe a balance because insuranc... More

decent dentistry but be careful, they'll work on your teeth without telling you if you're fully covered or not and if your insurance doesn't cover the full amount you'll owe a hefty balance No one warned me that the work they did may or may not be covered in fact, I was told during my visit the exact amount I owed and I paid it. 2 Weeks later I got a call saying I owe a balance because insurance didn't cover everything. Simply dishonest if you ask me. Less

The staff is great. The actual dentist...not so much. They convinced me to get a bridge that they had to redo 3 times in two years due to it falling out and I had to pay for the third time. I'm now in a different state and the third one that they did not even a year ago is so bad that my current dentist wants to talk to the dentist from City Dental to tell him how bad the work is. I now have ... More

The staff is great. The actual dentist...not so much. They convinced me to get a bridge that they had to redo 3 times in two years due to it falling out and I had to pay for the third time. I'm now in a different state and the third one that they did not even a year ago is so bad that my current dentist wants to talk to the dentist from City Dental to tell him how bad the work is. I now have to pay for a whole new bridge because the 3rd one I received from City Dental was a horrible job. I had a missing tooth way in the back and to get a bridge they had to saw down two perfectly good surrounding teeth. They said I needed it because my teeth would shift if I didnt. When in actuality my teeth have shifted a ton since I've gotten the bridge and they are now crooked. Would not recommend them. Ever. Not to be dramatic but this bridge has been the worst decision of my life. Less

First time there DR Papondo got right to work on my teeth pain free. Had a wisdom tooth pulled I did not swell and did not feel a thing. I recommend him to anybody new coming.

Zhang and Dr. Padano did a great job.

Sophia A. gave me the best cleaning ever. She removed stains another dentist told me he couldn't remove. Please continuing doing a great job Sophia.

Super professional..prompt..and very friendly..clean..and nice!!!Easy to get to from g the downtown area..just easy in General!!!!!!

The stuff are nice. However, the dentist is always busy. Crown made big and chunky. Have to redo it at other places.

This place is amazing! The staff are warm and friendly. I have been avoiding the dentists for years because of bad experiences in the past but after today, all that has changed. Thanks to City Dental! I was taken care of almost immediately and they were gentle in doing my much needed root canal. I highly recommend them to everyone!

I live in Hewlett Long Island and I have no problems commuting into the city. I am more than happy to recommend Dr. Taranov. I am very lucky and blessed to have a dentist like him, and he also takes care of my children. He is amazing with his patients and knows what he is doing. In 49 years I have seen many different dentist and Dr. Taranov by far is in the top. HIs office staff is very profe... More

I live in Hewlett Long Island and I have no problems commuting into the city. I am more than happy to recommend Dr. Taranov. I am very lucky and blessed to have a dentist like him, and he also takes care of my children. He is amazing with his patients and knows what he is doing. In 49 years I have seen many different dentist and Dr. Taranov by far is in the top. HIs office staff is very professional. By the way I haven't had any problems with any of the dental work that Dr. Taranov has provided for me. I always go back for my cleaning every six months. Dr. Taranov I really want to thank you for all you have done for me as well for my family. Less

I went for my semi-annual checkup today. the wait was 5 minutes. the dentist and hygenist both remember me. the cleaning and buffing was pain free. i was in and out with in 20 minutes.

I was very impressed with City Dental. I made an appointment for my son for a Wed at 10:30am and he was seen right after we filled out the necessary paperwork which was around 10:35am. The staff was very pleasant and the office was very clean. My son had his x-ray, examination, and cleaning all within an hour. My son has to come back for fillings and the staff knew it was very important that ... More

I was very impressed with City Dental. I made an appointment for my son for a Wed at 10:30am and he was seen right after we filled out the necessary paperwork which was around 10:35am. The staff was very pleasant and the office was very clean. My son had his x-ray, examination, and cleaning all within an hour. My son has to come back for fillings and the staff knew it was very important that he came back in before school started next week because I did not want him to miss any school time. Even though they had a very packed schedule they were able to squeeze my son in for Friday. Dr Taranov was very thorough and his staff was very thorough. It is hard to find a good dentist in NYC because most of them you have to be waiting for 3-5 hours and the staff is very rude. If you are looking for a great dental experience try City Dental. Less

I recently moved from LA, so my excellent LA periodontist recommended a Central Park South colleague, who is excellent. When I wanted a dentist, though, I wanted someone closer to where I live downtown, and asked my tennis partners for recommendation. One said, without a doubt, Dr. Taranov of City Dental. Turned out I needed three crowns replaced. After the first crown was done, I returned for... More

I recently moved from LA, so my excellent LA periodontist recommended a Central Park South colleague, who is excellent. When I wanted a dentist, though, I wanted someone closer to where I live downtown, and asked my tennis partners for recommendation. One said, without a doubt, Dr. Taranov of City Dental. Turned out I needed three crowns replaced. After the first crown was done, I returned for my gum cleaning to my periodontist, Without my asking, she complimented me on my new crown. I wanted to make sure she was not just being polite, so I asked how she could tell it was nice. The margins, she explained, were good between the crown and my teeth, and the crown sat right. I had, she said, found myself a good dentist.. Central Park South quality at downtown prices. Exactly what I want in a dentist. And yes, he is an English speaking Russian-American. So what? Less

I just came back from City Dental and was very satisfied with the service I get from them. I have not been to a dentist in a while so I was due. I called in the am & got a pm appointment the same day, I was very happy about that. Prior to my call to City Dental I called several other dentist who gave me appointments ranging from the next day to a week. The Hygienist Elana was very nice & understa... More

I just came back from City Dental and was very satisfied with the service I get from them. I have not been to a dentist in a while so I was due. I called in the am & got a pm appointment the same day, I was very happy about that. Prior to my call to City Dental I called several other dentist who gave me appointments ranging from the next day to a week. The Hygienist Elana was very nice & understanding and explained what she was doing and why she was doing it. I had to get a couple of fillings and a deep cleaning done all which were pain free thanks to the HUGE used to numb my gums lol.I plan on returning to City Dental for my follow up exam in 6 months. Less