based on 47 reviews
Want to personally thank the staff for such great work. From answering the phones to the installation crew. Your team made the experience very pleasant and professional. The team showed up exactly on time as promised. During the installation we had a couple of hiccups but your team promptly took care of the issue with urgency. I want to thank Tom the owner for coming out and helping me get my nes... More
Want to personally thank the staff for such great work. From answering the phones to the installation crew. Your team made the experience very pleasant and professional. The team showed up exactly on time as promised. During the installation we had a couple of hiccups but your team promptly took care of the issue with urgency. I want to thank Tom the owner for coming out and helping me get my nest thermostat configured properly. We learned something new together. And to the office manager Angie your are simply amazing to deal with. You handle everything well and understand customer service is number 1. If you don't use this company your not getting the personal touch they give to there customers. They make you feel like family. Keep up the great work and I will be recommending you to friends and family. Wish I could give you 10 stars Less
Got a brand new system sept 2019 form fast affordable air...After only 2 years my capacitor went out , they fixed it for $150 and cus that part isn't covered under warranty apparently...when calling to schedule an appointment and the lady who does that could not pull up my information despite having installed the unit and seeing me just one month prior....took about 30 mins just for her to get my... More
Got a brand new system sept 2019 form fast affordable air...After only 2 years my capacitor went out , they fixed it for $150 and cus that part isn't covered under warranty apparently...when calling to schedule an appointment and the lady who does that could not pull up my information despite having installed the unit and seeing me just one month prior....took about 30 mins just for her to get my info all over again....and another 30 for her to TRY and find a spot for me the schedule just to say no one is working Sunday and they need a specific tech for my job ...a month later there is a "restriction on the line" major component to the AC ....it's over 100 degrees in my house with three small animals I told them I live with my elderly grandma but they don't have anyone to come out until Monday and the AC went out Friday midday. We are suffering in this heat and when I asked what the price is for monday the office manager couldn't entail what labor fee is? Currently waiting for a call back . Kinda ridiculous that this system is new and I can't get fast or good service. I would go to another company but this is a new system and this should be covered under warranty. So frustrating to say the least. I will update review if they make things right. Update the owner himself came out today to tell me the first tech diagnosed it wrong…go figure …it’s my duct that needs work….. Well He can’t even fit himself in the attic so here I am on a “temporary” fix until they get a skinny tech …….. Oh and he left a pile of dirt on my floor from his ladder He called me to say he saw my review and would have “done the job for free but I’m nasty” He’s a gaslighter y’all beware Less
I had a summer special A/C tuneup. Eric arrived on time and was very courteous. My unit is working fine. He thanked me for changing my filters every month. I will definitely schedule them to do the winter checkup.
My air conditioner quit working late in the season. I got 4 quotes. some of the contractors wanted to replace major parts or sell a new unit but not mike. He found the problem quickly and got my a/c working at a very reasonable price. This will be my go to AC company.
Very friendly. Great work and very reliable. They live up to their name, fast, and affordable. This company is extremely honest. If I have an air conditioning problem again, I will only call them. A big thank you to all the guys of Fast Affordable Air.
I had been told that my AC had to be replaced. Fast Affordable Air fixed a few wire issues and replaced a small can looking part and the total was under $350.
They made a few repairs to the system including replacing some parts. I thought they were a little expensive but I approved the work anyway. I’m leaving this review because after I heard what 2 of my neighbors paid for similar repairs, Fast Affordable Air turned out to be about half the price.
Fast Affordable Air was not the cheapest bid that I got but they had been in business for more that 12 years and the bid that was $450 less was only 3 years old. They were the most professional and the most informative even more so than the two bids that were 1k to 3k more. Their work people are top shelf. Glad I went with them.
So honest and helpful. Only charged me $170 to get me cooling again.
Our air conditioning went out over holiday Day weekend. We called Fast Affordable air and they not only answered the phone, but also sent a technician out same day to diagnose the problem. Our unit was 25 years old, and needed to be replaced. They did that the very next day. I would highly recommend them.
We had two separate issues with my roof a/c a few months ago in the middle of Summer. They came when they said they would, and fixed my A/C at a fair rate both times.
I had Sam from Fast Affordable Air come for repairs in our home on 2 separate occasions. Always professional, quick and easy. Very easy booking my appointments through the website. Highly recommend Fast Affordable Air. We will continue to use them for any future services. Thank you!!
Cari was very professional, and admitted she wasn’t very knowledgeable about my specific situation. She then transferred me to Angie, who knew exactly what I needed. Angie sent Sam, the tech out 30 mins later, and he has the issue taken care of, in less than an hour. Fast, friendly and professional. All the way around. Do not hesitate to call them. 5 stars from me
This place is exactly as the name states. They are Fast (repairman was here earlier than scheduled, Affordable (the cost was very affordable and the technician was honest and up front about it as well). I would highly recommend you giving them a call for you HVAC needs. Do try to call before something goes wrong though.
This is the best AC service in Las Vegas that I know of. It's not even close. The company is very easy to work with and the Techs are outstanding. Mainly a Tech named Michael, he is one of the best all around professionals I've seen in the business. They are very competent, efficient and very reasonably priced. Michael has done some great maintenance work with us and now we're doing a full overh... More
This is the best AC service in Las Vegas that I know of. It's not even close. The company is very easy to work with and the Techs are outstanding. Mainly a Tech named Michael, he is one of the best all around professionals I've seen in the business. They are very competent, efficient and very reasonably priced. Michael has done some great maintenance work with us and now we're doing a full overhaul install. Very happy and pleased with them. You won't find a better and more fair company in town. Not by a long shot. Thank you! Less
Critical: Professionalism So here's my problem with FAA, My AC stopped working a week ago. My warranty company could not get anyone out to me for a few days and the temp in the house got to 98 degrees. I called FAA to see if it was a fast fix? Mike the tech came out, told my my unit was cheap brand at 11 years old i should think about replacing it, this is all before he opened it too see what the... More
Critical: Professionalism So here's my problem with FAA, My AC stopped working a week ago. My warranty company could not get anyone out to me for a few days and the temp in the house got to 98 degrees. I called FAA to see if it was a fast fix? Mike the tech came out, told my my unit was cheap brand at 11 years old i should think about replacing it, this is all before he opened it too see what the problem was. He replaced a fuse, waited 3 mins then said the hole air conditioner was toast and needed to be replaced. He right away went to quote me $8500 on a bosch unit and can have it installed the next morning. He said he would not be able to fix my unit . The next morning he sent me a text asking if i was able to get fin. available and get a new unit installed, after I said no, he then asked if i wanted him to come back and try to fix mine?? This is after he told me that it was beyond repair... So Dr Cool came out the next day found the problem (It was a $40 part) installed it gave my AC unit a clean bill of health. I feel like Mike the tech was being Shady Shady Shady and just wanted to sell me something that wasn't needed.... FAA I welcome your Response Less
They actually answered the phone and rushed right out to do a second opinion and beat the competition price.
We called another company initially and they told us it COULD BE up to a week to get the part we needed. Fast Affordable Air sent a tech out right away. The repair was done quickly and easily.
Great customer service, knowledgeable techs, better than fair pricing. I highly recommend Fast Affordable Air!!
These guys fixed everything that yes air and one hour air tried to rip me off for.
I love that you always get the same dispatcher and tech. They are skilled and friendly. You never feel like you are paying for their advertising campaign. Honest solutions at a fair price. Mike, Angie and Sean (or Tim?)….. are top shelf professionals!
These people are awsome great experience awsome prices had a air conditioner put in had trouble with heater they took less than 2 hours had it working again ...very pleased
This company has twice pulled us out of two different emergencies. They have come promptly, diagnosed the issues quickly, and were very fair and honest with the price. Both times they have gone above and beyond, and each person was helpful and friendly. I'd suggest them to anyone.
This is a small family owned business. I have called them out to my house 4-5 times over 3 years. They did everything possible to fix my ac unit and get me threw the summer until they couldn't anymore. I needed a new unit. Mine was 25 years old and had no legs left to stand on. They not only were at my house on a friday with in an hr of my air going out. But the owner and his men were at my house... More
This is a small family owned business. I have called them out to my house 4-5 times over 3 years. They did everything possible to fix my ac unit and get me threw the summer until they couldn't anymore. I needed a new unit. Mine was 25 years old and had no legs left to stand on. They not only were at my house on a friday with in an hr of my air going out. But the owner and his men were at my house until 1030pm making sure I had air. It says alot about a company when the OWNER comes to your house and is up in your attic that is 120 degrees with his men installing,cleaning and fixing your AC. I WOULDN'T CALL ANYONE ELSE. They have my service for life. ( not that I'll be needing much repair anymore because I got a new ac unit upstairs and down stairs with a good warranty) highly recommended company Less
AC went out on Monday. Called my home warranty place which sent out a tech, said it's pre-existing damage and left. Next company came out and quoted $12k for a 3-ton unit. Other two said $5k minimum. Not one of them opened up the unit. So I called FAA and asked the lady what the replacement cost was compared to $12k and she just laughed and laughed. Said that is just a total rip off. Sent Mike ... More
AC went out on Monday. Called my home warranty place which sent out a tech, said it's pre-existing damage and left. Next company came out and quoted $12k for a 3-ton unit. Other two said $5k minimum. Not one of them opened up the unit. So I called FAA and asked the lady what the replacement cost was compared to $12k and she just laughed and laughed. Said that is just a total rip off. Sent Mike out today late in the day (I work all day) and he immediately put some diagnostic stuff on it, opened up the electronics, did some tests, and told me not to give up on the old girl (it's a 15 year old unit). Half an hour later my AC was working, and I got to spend some time with an awesome human being. Just the nicest, smartest down to earth guy. Will definitely never go with anyone else for HVAC matters. This company is legitimately your local mom and pop shop that's not looking to rip you off. Their professional, know what they are doing, and are in it for your lifetime business. Very impressed by every aspect of service. A rare five star from yours truly. Less
AC went out on Monday. Called my home warranty place which sent out a tech, said it's pre-existing damage and left. Next company came out and quoted $12k for a 3-ton unit. Other two said $5k minimum. Not one of them opened up the unit. So I called FAA and asked the lady what the replacement cost was compared to $12k and she just laughed and laughed. Said that is just a total rip off. Sent Mike o... More
AC went out on Monday. Called my home warranty place which sent out a tech, said it's pre-existing damage and left. Next company came out and quoted $12k for a 3-ton unit. Other two said $5k minimum. Not one of them opened up the unit. So I called FAA and asked the lady what the replacement cost was compared to $12k and she just laughed and laughed. Said that is just a total rip off. Sent Mike out today late in the day (I work all day) and he immediately put some diagnostic stuff on it, opened up the electronics, did some tests, and told me not to give up on the old girl (it's a 15 year old unit). Half an hour later my AC was working, and I got to spend some time with an awesome human being. Just the nicest, smartest down to earth guy. Will definitely never go with anyone else for HVAC matters. This company is legitimately your local mom and pop shop that's not looking to rip you off. Their professional, know what they are doing, and are in it for your lifetime business. Very impressed by every aspect of service. A rare five star from yours truly. Less
We had a technician come out 2 hours from our call and inspected our AC unit. Then the very next day they fixed our AC unit. It is now kicking and working like a charm! Thanks for the quick and reliable response!
I got an estimate from another company and they told me I need a new system and it will cost me over 10k to replace everything... I called Fast Affordable Air for a second opinion (did not charge me for them to come out and look at my A/C). Mike and Arvin came out within a couple hours of my call. The looked over my A/C and was able to fix it for under $200. They were very professional and had gr... More
I got an estimate from another company and they told me I need a new system and it will cost me over 10k to replace everything... I called Fast Affordable Air for a second opinion (did not charge me for them to come out and look at my A/C). Mike and Arvin came out within a couple hours of my call. The looked over my A/C and was able to fix it for under $200. They were very professional and had great personalities! I told all my neighbors how awesome they were and highly recommended them. Thank you Fast Affordable Air, you made my day! Less
Been using them for all my personal and rental home HVAC repairs for past couple years and been very happy with the results. They are prompt with repairs, do the appropriate repair w/o overselling, and reasonably priced. I've tried many other HVAC repair companies over the years who either try to way oversell me on entire new systems and/or price gouge on simple AC repairs when tenants need it mo... More
Been using them for all my personal and rental home HVAC repairs for past couple years and been very happy with the results. They are prompt with repairs, do the appropriate repair w/o overselling, and reasonably priced. I've tried many other HVAC repair companies over the years who either try to way oversell me on entire new systems and/or price gouge on simple AC repairs when tenants need it most on hot summer days. Less
TNA Heating and Cooling did a fantastic job installing new HVAC system. They were professional, thorough, timely and reasonably priced. Frankly, they are far superior to other companies that I have used and I would absolutely recommend them!
I was having a lot of trouble with my unit in Downtown Las Vegas so I decided to give these guys a shot... And I was extremely pleased with the work Tom and the TNA crew did for me! :D They have been maintaining my units ever since. They are extremely reliable and professional! 5 stars for sure! I would highly recommend! Thank you TNA!
this company has a bad service don't use them. i had a problem with my AC unit they came only the day after, then after they came they said it was frozen so they left me with no AC another day untill it will defriz. the day after when they came they charged me 425$ to put gas in it, but guess what?? after they left the AC started leaking and making some noise (obviously they caused me a new probl... More
this company has a bad service don't use them. i had a problem with my AC unit they came only the day after, then after they came they said it was frozen so they left me with no AC another day untill it will defriz. the day after when they came they charged me 425$ to put gas in it, but guess what?? after they left the AC started leaking and making some noise (obviously they caused me a new problem) so i called again , and i had to wait ANOTHER day for someone to come , so he came and he said after i put stop leak in the leak will stop , but guess what?? it didn't and i had to call again and wait another day. so the guy came and fixed the leak and fixed the noise and just when i thoght my trouble were over 2 days after it stoped cooling again. so i called the company they told me they will send someone in the morning the day after and between 8-10 and they never showed up!!!! i called to see where they are they told me that the technisian is on his way. after 4 more hours i called and they calimed he was there this morning and no one opened the door for him, and that there is a leak in my gas (without checking ) claiming they told me to fix it !!!!! why didn't they fixed it? why didn't they told me i had a leak before? now i am just waiting for them to call me back which obviously will never happen as they do not take responsibility for actions they do and damages they cause. dooooooon't use them and don't trust them they just want to take your money. techs name was tom Less
I am in the Real Estate business for myself and also for a big company in Las Vegas, when asked did I know any HVAC companies I said I know TNA. We arranged a meeting in the office Downtown, upper management agreed with the experience and credentials and Tom and TNA were hired. They are the HVAC go to company for a National Recognized company and have not let us down at all. Great People, Sh... More
I am in the Real Estate business for myself and also for a big company in Las Vegas, when asked did I know any HVAC companies I said I know TNA. We arranged a meeting in the office Downtown, upper management agreed with the experience and credentials and Tom and TNA were hired. They are the HVAC go to company for a National Recognized company and have not let us down at all. Great People, Show up on Time and do Good Quality work. We performed full background check on Tom, Company Licenses and Insurances. We can now say we work with TNA. Cant mention company as this is on my Private Account. Less
I truly had a great experience with these guys! My AC went out and we all know how hot it gets!! The staff was awesome, response time was great and they did a great job! I would highly recommend them to anyone who has heating or ac needs!!
I booked them last minute before hosting a party at my home. I needed assistance moving my furniture and they helped! They came without hesitation and did a wonderful job! I've already referred them to my friends and family.
Thank Goodness I called for a second opinion. TNA truly found and identified the problem, and the repair was substantially less than the original installation contractor whom installed a new system. TNA will continue to be my repair and maintenance service. I do expect Derrick, an exceptional repair service tech, back semi annually to do a maintenance inspection service on A/C and Heat syste... More
Thank Goodness I called for a second opinion. TNA truly found and identified the problem, and the repair was substantially less than the original installation contractor whom installed a new system. TNA will continue to be my repair and maintenance service. I do expect Derrick, an exceptional repair service tech, back semi annually to do a maintenance inspection service on A/C and Heat systems. Kudos to TNA! Less
I would not recommend this company to anyone!!!! I do not live in Las Vegas but have several rentals there. I feel they take advantage of property owners and landlord that are not able to come out and look at what they are saying they have to do to resolve and issue. I was told 4 different repair costs in a 2 day period with the last one being over $800 and going from a 1 man to a 3 man job. The... More
I would not recommend this company to anyone!!!! I do not live in Las Vegas but have several rentals there. I feel they take advantage of property owners and landlord that are not able to come out and look at what they are saying they have to do to resolve and issue. I was told 4 different repair costs in a 2 day period with the last one being over $800 and going from a 1 man to a 3 man job. They left a hole in the ceiling where they stepped through. I called a different company and they did it for $130 only 1 guy. They did not keep the appointment time that was arranged with the tenant nor did they call the tenant or myself to inform me. This caused a lot of inconvenience to my tenant and frustration to me. Just though I share. Less
TL;DR - Friendly and FAST service but dishonest or lacking knowledge TNA Repair tech arrived within hours of calling, which was great! The tech starts by testing the capacitor and says it's fine but it's not kicking on the compressor, leading him to believe the compressor is dead. Tech tries using 2 new capacitors as one (I noticed the wiring was not jumped between them), and the compressor was ... More
TL;DR - Friendly and FAST service but dishonest or lacking knowledge TNA Repair tech arrived within hours of calling, which was great! The tech starts by testing the capacitor and says it's fine but it's not kicking on the compressor, leading him to believe the compressor is dead. Tech tries using 2 new capacitors as one (I noticed the wiring was not jumped between them), and the compressor was still not kicking, again stating the compressor is in fact dead. I noted that the tech did not test the refrigerant levels. Tech states a new 5ton compressor is very expensive around $1,800+labor but being an older system (12~yrs old) it's better to go to a new unit. A quote for a new unit was $3,239... The service call was $20. Obviously shocked and confused! I got a hold of my AC tech friend and he tested the capacitor and knew right away it was dead (swollen is a tell tell sign of it). I bought a new one from HVAC service store locally for $11; installing was 3 wires and the AC instantly started working again... Friends service call, case of beer. Less
Fantastic find! Called at 5pm asking if they could send someone tomorrow and they did! Very reasonable on price and I'm so happy to have them as a resource. Thank you!
Great experience!!!!! Tim was awesome. We were worried that we would have to get a new furnace. I described all of the problems we were having to Tim. He then diagnosed the problem easily and fixed it. Definitely recommend this company! Thanks again guys!!!!!!!!
They came out at 5 a.m. to get our AC working because it was the only time someone was there & awake that week! The company is pleasant to deal with, go out of their way to accommodate customers, are honest and reasonably priced! They even contacted the manufacturer of the failed part to get it covered under warranty for us. We thought it only had a 3 year warranty but TNA found that it was a 5 y... More
They came out at 5 a.m. to get our AC working because it was the only time someone was there & awake that week! The company is pleasant to deal with, go out of their way to accommodate customers, are honest and reasonably priced! They even contacted the manufacturer of the failed part to get it covered under warranty for us. We thought it only had a 3 year warranty but TNA found that it was a 5 yr. Thanks!!! Less
As always, the service I received from TNA was prompt, professional, and reasonable. The entire team is trustworthy and honest --- qualities that have earned my loyalty.
TNA did a fantastic job for me and went the proverbial above and beyond for me. TNA was extremely responsive to phone calls, even during the busy summer season. They do use an answering service during the summer, but they return calls very quickly. Ardie from TNA helped me tremendously, spending more than two hours of her time assisting me in trying to get a home warranty company to understand... More
TNA did a fantastic job for me and went the proverbial above and beyond for me. TNA was extremely responsive to phone calls, even during the busy summer season. They do use an answering service during the summer, but they return calls very quickly. Ardie from TNA helped me tremendously, spending more than two hours of her time assisting me in trying to get a home warranty company to understand the work needed and take the necessary steps (after four other vendors couldn't/wouldn't fix the problem). She even got a tech to work on the weekend and called me with updates. The cherry on top was that upon discovering some additional electric work was going to be needed, the work was included at no extra cost. TNA stuck to their estimate (which was very fair) and did not play any games. They're an honest, upfront company and they really took care of me as a customer. Thanks TNA! Less
I was having problems with my AC I had a few other companies come out and they all told me I need a new air conditioner. I called TNA Heating and Cooling to get an estimate to replace my unit. they came out. took them 5 minutes to tell me that yes they would be happy to quote me for a new air conditioner but they can repair my old one. not only did they replace the part that needed to be replaced... More
I was having problems with my AC I had a few other companies come out and they all told me I need a new air conditioner. I called TNA Heating and Cooling to get an estimate to replace my unit. they came out. took them 5 minutes to tell me that yes they would be happy to quote me for a new air conditioner but they can repair my old one. not only did they replace the part that needed to be replaced but they gave me a rundown on everything that was showing extra wear and tear so that I would know what to expect in the future. I would use TNA Heating and Cooling again and I will recommend them to all of my friends. Less
I called TNA heating and cooling two get a second opinion I had been told I had to replace one of my units and that I should replace the other TNA told me that I could repair if I choose but they gave me such a great price to replace the unit that wasn't working beating the other company by a huge difference. They then explained that the other unit was older but in good condition and that chan... More
I called TNA heating and cooling two get a second opinion I had been told I had to replace one of my units and that I should replace the other TNA told me that I could repair if I choose but they gave me such a great price to replace the unit that wasn't working beating the other company by a huge difference. They then explained that the other unit was older but in good condition and that changing my filter every month would help to cut down on the wear and tear off the unit. They were great and more conserved with what I needed rather than making money. I will use this company again for repairs and when I need to replace the unit that I didn't replace this time. Less
Tom is amazing! He is very professional, and get the repairs done quick! We have dealt with a lot of AC vendors, but TNA by far is best company. The prices aren't ridiculous like the rest of the competition. Would definitely recommend him to anyone looking for a HVAC repairs!