based on 53 reviews
Matthew was a God send! Great customer service, patient and he was able to get me towed without being present after a time zone mix up.
They refuse to tell us the amount for the service ,and they end up charge is too much Please beware this towing company . They are not honest !!!
Thanks for getting our tire changed and getting us back on our way. Super friendly driver.
I don’t recommend the ‘manager’ Nate. Zero customer service, unprofessional and demanding. Is not honest or upfront about service/prices. Buyer beware if your elderly family member needs to call this company directly and not go through insurance. Nate gives the place a bad name, but the staff member that responded was professional and fast. One bad apple.
Good guy, helped me tow my rollback 50 miles and guy gave me a ride home aswell. Highly recommend!!
Really disappointed.they are cheaper for hookup price but don't tell you they make you pay for the ride there.will use someone closer next time.cost 75 dollars more than expected and the driver did have change
Never knew a better company then this one. They will help what ever temp it is outside. Every reasonable price.
had an oopsies & needed to go to a tire shop. best company i have dealt with. very professional, knowledgeable, dependable.
Dispatch was extremely rude, Driver was worse. Then the driver tries to pick a fight with the person at repair facility trying to help.
Let me start by saying that I am aware my insurance company hired this service. First off, rude as hell people. When dealing with people who are probably anxious and stressed, a little empathy goes a long way. Was given an ETA and when they did not show up, I called and was told the service was canceled 30 minutes earlier at 1:06pm. Hm interesting considering your text system said you were arrivi... More
Let me start by saying that I am aware my insurance company hired this service. First off, rude as hell people. When dealing with people who are probably anxious and stressed, a little empathy goes a long way. Was given an ETA and when they did not show up, I called and was told the service was canceled 30 minutes earlier at 1:06pm. Hm interesting considering your text system said you were arriving at 1:23. I did confirm I was more than willing to pay the costs associated with being out of area and was waiting on a call back with a quote. Call never happened and that’s when I called back and they said it was canceled. My insurance company didn’t cancel (and I know because I talked to 3 different people who confirmed that) and I sure as hell didn’t so not sure what happened, but it seems from these other reviews, this is not the first time. So before you respond in these comments with your snarky attitude, I encourage you to learn a little bit more about customer service and basic human decency. Less
They totally screwed up with keeping my car for storage and They location isn’t real
PLEASE BEWARE MY UNCLE GOT STUCK. THESE PEOPLE TOLD HIM $190.00 ON THE PHONE. CAME OUT PUT HIS TRUCK ON THE FLATBED THEN TOLD HIM $1,595.00 OR THEY WAS TOWING IT TO THEIR OFFICE!!! TOOK THEM EVERY BIT OF 10 MINUTES!!! $1,595.00. DID I MEANTION THEY SHOWEP 4 PLUS HOURS LATER. !!
Do not use this company they are a rip off. Towed a motorcycle 3 miles all they had to do was hook up the winch to the tow straps we already had on the bike that was in the creek pull it on a flatbed and drive it 3 miles. I was charged $1000. not only was it ridiculously priced but when we called they gave us 30 to 45 minute wait it took them over two hours to actually get there. Stay clear of th... More
Do not use this company they are a rip off. Towed a motorcycle 3 miles all they had to do was hook up the winch to the tow straps we already had on the bike that was in the creek pull it on a flatbed and drive it 3 miles. I was charged $1000. not only was it ridiculously priced but when we called they gave us 30 to 45 minute wait it took them over two hours to actually get there. Stay clear of them. Less
No Services were rendered by this company. Officer on scene sent them away and called another company. This company still charged us over $3000 and it was confirmed by the officer that they did not do anything ... didn't even touch the vehicle. I can understand a service fee for a call, but not over $3000 to be charged for not doing anything. When in a situation along the highway always call 911 ... More
No Services were rendered by this company. Officer on scene sent them away and called another company. This company still charged us over $3000 and it was confirmed by the officer that they did not do anything ... didn't even touch the vehicle. I can understand a service fee for a call, but not over $3000 to be charged for not doing anything. When in a situation along the highway always call 911 and get an officer on scene first... do not just call the closest towing company you can find for help.... they will rob you! Like this company did! My insurance company paid the towing company that the officer contacted and who actually did everything to get the car out and towed to the yard.... American Bulldog did nothing and still charged us.... I will continue to fight these charges as this was not even what they had originally quoted when they were first called. Just beware and think twice.... This company will rob you!!! Less
Terrible, I was left on the side of the road . No one ever tried to contact me or try to contact me to find out my location I just they just canceled the request and left me stranded.
I was never planning to use this service, especially after horrible reviews on YELP but my insruance company send them to me and this is by far the worst company i ever deal with. RYAN the owner is so horrible to talk to and extremely unprofessional to talk to and will try to rip you off for every penny. Clear the price upfront otherwise he will make you pay double
The driver knew his job. Showed on time and was very courteous. I just bought my vehicle long before the accident. It was my baby and he took very good care of her
Jeremy was professional and completed the tow quickly with no issues. Would use his services again
I was very impressed by the promptness in the service provided. Jeremy was cordial and respectful and completed the job to our satisfaction. Great experience!!!!!!
Rip off
Very rude and hostile
Worst experience. Waited two hours they never showed up and when I call the dispatcher was rude and said they cancel the request.
Great tire service. Came in the time frame that was given. Manually changed my tire on my Kia K900. She did not damage my tire and put my spare on. Thank you for awesome service. I would recommend this tow company.
Came out to help me with a flat tire
Great company and service.
Awesome experience from the beginning . Ryan answered my call and dispatched someone out to pick up my truck that broke down. Nick was the driver dropping off the truck . Great customer service .I stored contact info in my phone for any future services.
I never leave reviews but Bull dog Towing went above and beyond for me. I was a good hour and a half from home and it was late when my brakes failed I lost control the two tires blew out. I called about 10 companies all said no and I called Bulldog and they were 45 min away so I figured they would say no but they came and the driver Tim was incredible saved the day and made me feel better I was... More
I never leave reviews but Bull dog Towing went above and beyond for me. I was a good hour and a half from home and it was late when my brakes failed I lost control the two tires blew out. I called about 10 companies all said no and I called Bulldog and they were 45 min away so I figured they would say no but they came and the driver Tim was incredible saved the day and made me feel better I was i was in panic mode. He took very good car of my jeep and towed it to their shop. They were closing shop and they were nice enough to stay open a couple extra hours and fix ,y jeep and charged a fair price dint make me pay extra for staying open. If i ever need a tow or work down Ill always call them first. Bulldog Towing very professional and caring people to do that for me> I highly recommend using them for all car needs. Thanks Bulldog Towing and you Tim great professional driver made me feel better i was worried with every other company saying no Less
Called this company over the phone and spoke to Kate we took down my information to dispatch someone to bring me some fuel as we didn't know why my car wasn't running. Turned out it wasn't me out of fuel and they got me towed to a shop who stated my fuel pump went out. Thanks Kate and I hope you can look up who the driver is and say I said thank you too because I forgot his name.
One of the worst services if not the worst ive ever had the dispatcher had given ant eta for arrival of 30 to 4o mins when in reality they arrived to me almost 4 hrs later could not even ride in the tow truck was pretry much left there on my own, on top of the poor service offered my mechanic noticed me that my truck had been arrived with a couple of those lug nuts cover missing,and the co... More
One of the worst services if not the worst ive ever had the dispatcher had given ant eta for arrival of 30 to 4o mins when in reality they arrived to me almost 4 hrs later could not even ride in the tow truck was pretry much left there on my own, on top of the poor service offered my mechanic noticed me that my truck had been arrived with a couple of those lug nuts cover missing,and the cover too!!! Less
Ryan was great! Very personable and professional. Fast service and communication was great! Thank you!
Gary or Jerry the Dispatcher on duty was fantastic, I locked my keys in the vehicle (again) and he dispatched someone right away, no joke someone was to me in less than 15 mins. I tried to call the Coal City Police first, but they refused to help unlock the door. $65 and only a 15 min wait is a steal on my book. Will keep your number in my phone in case I ever need you guys again, this wasn’t t... More
Gary or Jerry the Dispatcher on duty was fantastic, I locked my keys in the vehicle (again) and he dispatched someone right away, no joke someone was to me in less than 15 mins. I tried to call the Coal City Police first, but they refused to help unlock the door. $65 and only a 15 min wait is a steal on my book. Will keep your number in my phone in case I ever need you guys again, this wasn’t the first nor will it be the last time I hire your company. Less
Excellent service!!! Gives price over the phone and then honors it, no upcharge. Hopefully my truck won't break down again but if it does, I'm calling Anerican Bulldog Towing again.
Ryan, dude with glasses and broken foot, great customer service. He towed my van, dude knows his stuff. 5 star.
I had a great experience! They were friendly, professional, and quick. I had zero problems with the service and will happily call them if I'm in need again. Being stuck after dark when it's 25 degrees is never fun and I'm happy that American Bulldog Towing and Recovery was able to help!
Best guys ever my driver broke down in Illinois when I called these guys they went out towed him and even fixed his truck to get back on the road safely highly recommend to any Commercial accounts and in need of a reliable company. Keep the good work guys
Great response! They knew what they were doing and had me at my destination in no time. Definitely a great experience!
Thanks for the quick response to my broken down van. Matt was very polite and him and the other guy had me loaded onto that tow truck in now time. I’m saving this number in my phone in case I ever need a tow again!
very professional and very good at what they do.
Thanks guys for helpin us out on such short notice. very fast. matt you did an excellent job Ryan keep up the excellent work
Super quick response time. Great communication from beginning to end of service
They are fast and are able to get me to my vehicle and got me to a nearby mechanical shop to get my vehicle repaired You guys are awesome!!!!!!! thanks again
Kate and the whole company went above and beyond. Our family car broke down 108 miles from home. I had 3 kids with me. They made sure my kids and I got out of a super hot July day and got my car and me and my 3 kids towed to dealership. Which in return the tow truck driver even suggested an awesome BBQ joint across the street. Needless to say they went above and beyond. And they helped make the ... More
Kate and the whole company went above and beyond. Our family car broke down 108 miles from home. I had 3 kids with me. They made sure my kids and I got out of a super hot July day and got my car and me and my 3 kids towed to dealership. Which in return the tow truck driver even suggested an awesome BBQ joint across the street. Needless to say they went above and beyond. And they helped make the best of a bad day!!! Definitely would recommend without thought. Less
Very very fast!!! My husband was leaving for work only to find out it had a flat tire. They were here had it changed and he was on the road in a blink of an eye. And made it to work on time!
American Bulldog Towing and Recovery is a great company. I know I can always count on them when I need recovery services.
Great towing service, Farmers Insurance Roadside has sent them out three times in total for my two Fords when they had issues.