Privacy Policy

Last Updated: May 3rd, 2025

1. Introduction

Leo Exterior Cleaning ("The Company," "we," "us," or "our") respects the privacy of its users and is committed to protecting it through this Privacy Policy

2. Information We Collect

Name
Email address
Mobile phone number
Communication preferences
Service/product interests or selections
Any messages or forms you submit to us via our website

3. Methods of Collection

You fill out a contact or intake form
You make a purchase or schedule a service
You subscribe to SMS or email communications
You interact with automated messages or chat features

4. Use of Information

Send appointment confirmations and reminders
Provide requested services or product updates
Send promotional offers, newsletters, and updates
Improve website experience and customer service

5. SMS & Email Communications

By submitting your phone number and/or email through our website, you consent to receive automated and non-automated messages from The Company related to your inquiry, service updates, promotions, and related content.

You can opt out of SMS at any time by replying STOP.
You can opt out of emails by clicking the unsubscribe link at the bottom of any message.
Standard messaging and data rates may apply.

Our SMS messaging service uses carrier-approved A2P 10DLC routes through registered phone numbers. This ensures compliance with messaging guidelines set by U.S. wireless carriers and The Campaign Registry.

Message frequency varies based on your interaction with our services but is typically no more than 1–4 messages per week. Frequency may increase during onboarding, promotion periods, or service-specific events.

6. Data Security

We implement appropriate security measures to protect your information. Data submitted through our website is transmitted and stored securely using industry-standard encryption protocols.

7. Sharing of Information

We do not sell your personal data. We may share information with trusted third-party service providers who assist us in operating our website or communicating with you, provided they agree to keep your information confidential. We may store and manage your information using secure third-party platforms such as customer relationship management (CRM) software. These platforms are used solely for business communication, scheduling, and service delivery and are required to comply with applicable data protection laws.

8. Cookies & Analytics (If Tracking Enabled)

Our website may use cookies, tracking pixels, and analytics services to understand user behavior and improve functionality. You can disable cookies through your browser settings.

9. Your Rights and Choices

Request access to the data we hold about you
Request correction or deletion of your data
Withdraw consent to receive future communications

10. Children’s Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

11. Policy Updates

We may revise this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

Contact Information

For questions about this Privacy Policy, please contact us at:
Email: apolinar@leoexterior.com
Address: Houston, Texas