We require a 30-day notice and a completed membership cancellation request form for all cancellations.

Full Name *

Email *

Phone *

Which I-Koach Fitness location are you a member at? *

I-Koach Fitness Swansea

I-Koach Fitness Edwardsville

I-Koach Fitness Troy

How often did you attend workout sessions within the last month? *

3+ times / week

1 - 2 times / week

Rarely or never

How would you rate the cleanliness of the facility? *

PoorExcellent

How would you rate our coaching staff? *

PoorExcellent

How would you rate your overall experience? *

PoorExcellent

Is there anything we could have done different to keep you as a member? *

Would you ever consider rejoining our gym in the future if your circumstances are to change? *

Yes

No

Maybe

We are always looking to improve our member experience. Please share any feedback about our staff or our facility that could help us enhance the quality or value of our services. *

I agree that a coach will contact me by phone for a brief membership review before the termination is processed.