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You must fill out the cancellation form at least 30 days ahead of your next monthly membership due date or you will be billed for the next month of membership. We do not have lengthy contracts, or any start-up costs, but we do have a 30-day cancellation policy on all memberships. We do not provide refunds or credits for any partial-month membership periods.
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We're certainly sorry to see you go, and would love some feedback about how we can make things better for you when we talk.
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