CALL FOR PAPERS

European B2B СX Conference

brought by Lexden Group & ZHAW School of Management and Law

5 November 2026 | Winterthur, Switzerland

I have a topic that I would like to be considered for the conference. *

Yes

First Name *

Last Name *

Email *

Entry title

A short, compelling title for your presentation.

What was the challenge you were trying to solve?

Describe the business or customer experience problem you faced.

How did this relate to your business strategy and priorities?

Explain how this challenge connected to wider organisational goals.

What approach did you take?

Briefly describe what you did and how you went about it.

What did you achieve?

Summarise the key outcomes and results.

How was the business impacted?

Describe the commercial, operational, or cultural impact.

What challenges did you have to overcome?

What got in the way and how did you navigate it?

What were the three defining contributors to your success?

The key factors that made the difference.

I confirm that I have read the Privacy Notice and understand that my personal data will be used to review my speaker submission and to contact me regarding the European B2B CX Conference, including updates relevant to the event and my application. *

Yes

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Yes

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