Privacy Policy

Effective Date: August 1, 2026

Greenhouse Creative Collective (“Greenhouse,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information entrusted to us.

This Privacy Policy explains how we collect, use, process, and safeguard information when you visit our website, subscribe to communications, register for programs or events, engage with our services, or provide information through forms and communications that we manage on behalf of our clients and community partners.

1. Information We Collect

Personal Information

We may collect information that you voluntarily provide when you:

  • Subscribe to a newsletter or mailing list

  • Complete an online form

  • Contact us by email or through a website

  • Register for a program, service, or event

  • Request information

  • Participate in a survey or community initiative

  • Communicate with an organization for which Greenhouse provides marketing or communication services

Information collected may include:

  • Name

  • Email address

  • Phone number

  • Organization or affiliation

  • Event or program registration information

  • Communication preferences

  • Other information you choose to provide

Automatically Collected Information

When you interact with a website or digital communication managed by Greenhouse, certain information may be collected automatically, including:

  • Browser and device information

  • IP address

  • Pages visited

  • Website interactions

  • Referral information

  • Email engagement, such as opens or link clicks, where supported by the communication platform

2. Information We Manage on Behalf of Clients

Greenhouse Creative Collective provides creative marketing, digital communications, newsletter management, website support, event promotion, and related services to organizations and community partners.

When Greenhouse collects or manages personal information on behalf of a client, that information may be used to provide services for that organization, including:

  • Managing newsletters and subscriber lists

  • Sending organizational updates and announcements

  • Managing event registrations and communications

  • Supporting community outreach

  • Managing contact forms and inquiries

  • Measuring communication and campaign engagement

  • Maintaining websites and digital platforms

In these situations, Greenhouse may process information on behalf of the organization for which the service is being provided. Information collected for a client will not be used for unrelated Greenhouse marketing purposes unless you have separately provided consent or otherwise requested communications from Greenhouse.

3. How We Use Information

We may use information to:

  • Provide and manage our services

  • Send newsletters, announcements, and requested communications

  • Provide information about programs, events, resources, or services

  • Manage communications on behalf of our clients

  • Process event or program registrations

  • Respond to inquiries and support requests

  • Improve websites and digital experiences

  • Measure communication and campaign effectiveness

  • Analyze engagement and general trends

  • Maintain the security and functionality of our services

4. Sharing of Information

Greenhouse Creative Collective does not sell or rent personal information.

We may share or process information with trusted service providers when necessary to operate our services or provide services on behalf of a client. These may include:

  • Email marketing platforms

  • Website hosting providers

  • Form and registration platforms

  • Customer relationship management (CRM) systems

  • Analytics providers

  • Event management platforms

  • Other technology providers necessary to deliver requested services

We may also provide information to the client organization on whose behalf it was collected or managed.

We may disclose information when required by law or when reasonably necessary to protect our rights, users, clients, or services.

5. Cookies and Tracking Technologies

Websites and digital platforms operated or managed by Greenhouse may use cookies and similar technologies to:

  • Maintain website functionality

  • Improve user experience

  • Understand website traffic

  • Measure engagement

  • Evaluate the effectiveness of communications and campaigns

Browser settings may allow you to limit or refuse certain cookies.

6. Data Security

We use reasonable administrative and technical measures to protect personal information from unauthorized access, disclosure, alteration, loss, or misuse.

However, no website, electronic communication, or internet-based storage system can be guaranteed to be completely secure.

7. Your Choices

Depending on the communication or service, you may:

  • Unsubscribe from marketing emails using the unsubscribe link provided

  • Update your communication preferences

  • Request corrections to information you have provided

  • Request deletion of certain personal information

  • Contact the organization responsible for a mailing list or program regarding your information

When Greenhouse manages information on behalf of another organization, certain requests may need to be handled or approved by that organization.

8. Third-Party Websites and Services

Our websites, communications, and client projects may contain links to third-party websites or services.

Greenhouse is not responsible for the privacy practices, security, or content of third-party websites that we do not operate. We encourage users to review the privacy policies of those services.

9. Children's Privacy

Some Greenhouse programs and client organizations provide services to children and families.

We do not knowingly collect personal information directly from children under 13 through general marketing or newsletter services without appropriate parental or guardian consent when required.

Programs specifically serving minors may use additional registration, consent, or privacy procedures appropriate to the program.

10. Data Retention

We retain personal information only for as long as reasonably necessary to provide services, fulfill the purposes for which the information was collected, meet client requirements, or satisfy applicable legal and operational obligations.

Information processed on behalf of a client may also be retained according to that client's instructions, policies, or use of third-party platforms.

11. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes to our services, technology, business practices, or legal requirements.

Any changes will be posted with an updated effective date.

12. Contact Us

Questions or requests regarding this Privacy Policy may be directed to:

Greenhouse Creative Collective
Email: [email protected]
Website: greenhousecreativecollective.com

If your request relates to information collected specifically on behalf of another organization, we may direct your request to the appropriate client organization.