
CHOOSE THE COACHING OPTION THAT BEST FITS YOUR GOALS.
Complete this agreement and payment authorization to reserve your spot. You will not be charged until I receive all required onboarding documents and your service is ready to begin.
CLIENT INFORMATION
SELECT YOUR SERVICE
NEXT STEPS
Receive Your Onboarding Forms. Once your service selection has been made and payment has been received, you will receive the required onboarding forms via email.
Complete Your Onboarding. Complete and return all required onboarding forms and materials.
Receive Your Program. Once all required onboarding materials have been received, your customized programming and/or nutrition plan will be prepared based on your selected service(s) and delivered within 5 business days.
MONTHLY COACHING TERMS
All monthly coaching services, including Monthly Strength & Conditioning Coaching, Online Nutrition Coaching, and the Complete Coaching Package, require a minimum initial commitment of three (3) months.
The initial three-month commitment begins once you submit your payment.
After the initial three-month commitment, monthly coaching automatically continues month-to-month until canceled.
To cancel after the initial commitment, the client must provide at least five (5) days' written notice before the next billing date by emailing [email protected].
If cancellation notice is received fewer than five (5) days before the next billing date, the upcoming payment may process as scheduled and cancellation will take effect for the following billing cycle.
All payments are final once processed. Because programs and nutrition plans are individually designed and customized, no refunds will be issued for completed or in-progress programming or coaching periods.
Programs are typically delivered within 5 business days after all required onboarding items have been received.
PAYMENT AUTHORIZATION & DECLINED PAYMENTS
If a payment is declined: Ratelle Strength & Performance may retry the payment method on file and will notify the client that payment is due. Coaching, programming updates, app access, and support may be paused until the outstanding balance is paid. The client remains responsible for amounts due under the applicable minimum commitment and cancellation terms.