"Thank you for calling Smartee Spots, this is {name}, how can I help you?"
Primary Contact Information
Student Information
Tutoring Information
CALL ENDING:
"Thank you (Caller's Name) for contacting Smartee Spots. I’m going to send this information over to the team now for their review and they will call you back within (see callback expectations)."
"Is there anything else I can do for you?"
"Thank you again for calling, have a great day/night."
CALL BACK EXPECTIONS:
Business Hours: Within 12-24 hours
Afterhours, Weekends, Holidays: Next Business Day