Privacy Policy

Effective Date: June 14, 2025
Company: Kadima Payments Inc. ("Kadima", "we", "us", or "our")

This Privacy Policy (“Policy”) describes how Kadima collects, uses, shares, and protects your information when you access our website, submit any form, or interact with our services through any channel, including phone, email, or SMS. By using our services or submitting your data, you acknowledge and agree to the terms of this Policy.

1. Information We Collect

We may collect the following categories of information:

  • Full name, business name, and title

  • Email address, phone number, and mailing address

  • Business financial data, including processing volume and statements

  • Payment processor history or existing merchant account information

  • Device, browser, IP address, time zone, and technical metadata

2. How We Use Your Information

Your information may be used to:

  • Evaluate and process your application for merchant services

  • Respond to inquiries and provide customer support

  • Communicate with you via phone, SMS, or email regarding your account, onboarding, or service updates

  • Comply with regulatory obligations, risk reviews, and fraud prevention

  • Analyze usage trends and improve operational performance

3. Consent to SMS, Email, and Phone Contact

By providing your contact information through any Kadima form, landing page, or scheduling tool, you expressly consent to receive communications via SMS, phone call, and email related to your inquiry, application, onboarding process, or continued use of our services.

Message & data rates may apply. You may opt out at any time by replying "STOP" to any SMS or using the unsubscribe link in email messages.

Consent to communicate is not a condition of purchase or approval.

4. Disclosure of Information

We may disclose your information to the following categories of recipients:

  • Service providers and vendors, including processors, underwriters, CRM platforms, and gateway providers

  • Risk, compliance, and fraud prevention partners

  • Government, regulatory, or law enforcement authorities, where required by subpoena, investigation, or to protect our legal rights

Kadima does not sell, rent, or monetize your personal information to any third party.

5. Data Security

We implement strict technical, physical, and administrative safeguards to protect the confidentiality, integrity, and availability of your data. However, no internet-based platform can guarantee absolute security. You acknowledge that submitting information online carries inherent risk.

6. Your Rights and Choices

Subject to applicable law, you may:

  • Request access to the personal data we hold about you

  • Request correction or deletion of inaccurate or unnecessary data

  • Withdraw your consent to receive marketing communications

  • Request data portability or processing restrictions where required by law

All requests may be submitted to [email protected]. We may require verification of your identity before fulfilling any request.

7. Third-Party Links and Services

Our website may contain links to or integrations with third-party services. Kadima is not responsible for the privacy practices or content of those services. We recommend reviewing their respective privacy policies before sharing any information.

8. Changes to This Policy

Kadima reserves the right to amend this Privacy Policy at any time. Updates will be posted at kadimapayments.com/privacy-policy with a revised effective date. Your continued use of our services after changes constitutes acceptance.

9. Contact Us

For questions about this Policy or to exercise your rights, contact:

Kadima Payments Inc.
Email: [email protected]
Toll-Free: (855) 2-KADIMA
Website: https://kadimapayments.com