Full Name*
Phone
*
Who is your Tribe Leader?
How long have you been as a member? *
How long have you been as a member? *
0-3 months
3-6 months
6-12 months
1-2 years
2+ years
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Why are you wanting to cancel your membership?
*
Why are you wanting to cancel your membership?
Lack of Attendance ( I wasn't coming enough)
Relocating (I am moving to another city/town)
Injury ( I am injured)
Location (not convenient)
Financial Reasons (too expensive)
Difficulty (the workouts were to hard)
Maternity/Paternity (I am having a baby!)
Changing up my training (e.g. different gym)
Other (Please explain in the last textbox)
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Would you prefer to downgrade your membership? *
Morning
Evening
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Are you interested in any of these alternative services? *
Are you interested in any of these alternative services? *
Downgrade to part-time (to save money whilst also maintaining some accountability)
Move to an online membership
Upgrade to a Personal Training Membership (to increase accountability and support)
Hold your membership for up to 8 weeks
Fully cancel
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What are your goals for the next 12 weeks? *
How well did the coaching staff attend to your fitness goals and needs? *
Extremely well
Very well
Moderately well
Slightly well
Not well at all
How would you rate the facilities (in terms of equipment, accessibility, cleanliness, etc)? *
Incredible (5 stars)
Good (4 stars)
Average (3 stars)
Below Average (2 stars)
Awful (1 star)
How well would you rate your overall satisfaction with FIT ACADEMY?
*
Incredible (5 Stars)
Good (4 Stars)
Average (3 Stars)
Below Average (2 Stars)
Awful (1 Star)
How likely are you to recommend FIT ACADEMY to friends and family? *
*
Extremely Likely
Very Likely
Moderately Likely
Slightly Likely
Not Very Likely
Is there anything that FIT ACADEMY can do to improve the services provided? *
Please verify (with initials) that you understand all cancellation requests will take place after the 30 day notice period. *
Select a start date for 30 day notice period*
SUBMIT