"Thank you for calling Haberman Law - The PA Nursing Home Lawyer, this is {name}, how can I help you?"
Any details included in the response to this question should be added to the 'Additional Details' field at the end
"I'm sorry this happened. I need to gather some information for the attorneys to see how they can better assist you. May I have your first and last name please?"
Incident Information
CALL ENDING:
"Thank you (Caller's Name) for contacting Haberman Law - PA Nursing Home Lawyers. I’m going to send all this information over to the attorneys now for their review and they will call you back within 24 hours."
"Is there anything else I can do for you?"
"Thank you again for calling, have a great day/night."