We’re excited to learn more about you and your home so we can make every cleaning day smooth, personal, and enjoyable. This short form covers the essentials — like how to access your home and any special instructions — plus a few optional questions so we can add personal touches you might enjoy.

Please complete all required fields so we can update your account accurately. You’re welcome to skip any optional questions you’d rather not answer.

SECTION 1 – Client Verification & Contact

Email address used for your MaidCentral account *

Preferred Phone

Cell Phone 1

Cell Phone 2

What type of reminder would you like to receive for each service? *

Text

Both

SECTION 2 – Home Access & Parking

Home Access Type *NOTE: We do not hold client keys.

Home access details *

NOTE: We do not hold client keys.

Please provide any parking instructions that would help our team access your home. *

Examples: gate codes, visitor parking, permits, street sweeping, paid parking, or where you recommend parking.

Please note: If only paid parking is available, parking fees incurred during your scheduled service may be added to your invoice.

SECTION 3 – Pets

Do you have Pets *

Yes

Pet Type(s)

Special Instructions for Pets

Optional Photo Upload (pet area, cage, or where pets stay during cleaning)

SECTION 4 – Customize Your Cleaning Experience

Please check all preferred days for cleanings *

Arrival Time Preferences
To help keep our cleaning prices competitive, our standard service includes a flexible arrival window. When customers request a preferred, narrower arrival window, it limits route flexibility and may increase technician travel time, fuel costs, and scheduling gaps. A scheduling fee helps offset these additional operating costs while allowing us to continue offering competitive pricing for all customers.

Choose your arrival window *

Standard Flexible Arrival (8:00 AM–3:00 PM arrival) – Included

4-Hour Arrival (+$5 per cleaning)

3-Hour Arrival (+$10 per cleaning)

2-Hour Arrival (+$15 per cleaning)

1-Hour Arrival (+$20 per cleaning)

Our standard service includes a flexible arrival window, allowing us to optimize technician routes, reduce travel time, and keep our cleaning prices as competitive as possible. If you prefer a guaranteed, narrower arrival window, we're happy to accommodate whenever possible. Because these requests require additional scheduling flexibility and may reduce route efficiency, a scheduling fee applies based on the arrival window selected below.

Select your preferred 4-hour arrival window

8:00 AM – 12:00 PM

12:00 PM – 4:00 PM

Select your preferred 3-hour arrival window

Select your preferred 2-hour arrival window

Select your preferred 1-hour arrival window

Do you have a REQUIRED Cleaning Technician? (+$20 per cleaning)

Yes

NOTE: All our Cleaning Technicians undergo the same rigorous training process to deliver exceptional service and adhere to our 'BAHC Way.' However, if you prefer a specific Cleaning Technician for every visit, we are happy to accommodate your request. The Preferred Technician Fee helps cover additional costs associated with scheduling, routing, and adjustments to ensure your preferred technician is always available for you.

Required Cleaning Technician's name:

NOTE: $20 up-charge per cleaning

SECTION 5 – Cleaning Preferences

Preferred method for wooden furniture dusting *

Damp microfiber cloth

Microfiber cloth + lemon oil

Either one

Do Not Touch Items *

Optional Photo Upload (items or areas that should never be touched)

Special Instructions Regarding Closed Doors *

Special Products You Will Provide and Location of Products *

Optional Photo Upload (location of special products)

Tell us what matters most to you *Select all that apply.

Tell us about your pet peeves... If we did something or maybe didn't do something that drove you crazy what would it be? *

SECTION 6 – Waste Disposal

Waste disposal special instructions & location of Central Trash Bins *

Optional Photo Upload (trash bin location, recycling area)

NOTE: We only takes out bagged trash. We do not do any sorting or recycling.

SECTION 7 – Other Notes

Optional Photo Upload (anything else important to your service)