"Thank you for calling Pipe Masters, this is {name}, how can I help you?"
Call Ending
"We appreciate you taking the time to share this information with us. I have sent this information to our operations team, and they will reach back out within {see callback expectations}."
Callback Expectations:
Monday - Thursday: Within 24 Hours
Friday, Weekends, & Holidays: Next Business Day
"Is there anything else I can do for you today?"
"Thank you again for calling Pipe Masters, have a great day!"