Effective Date: [DATE]
Business Name: [BUSINESS NAME]
By enrolling in the [BUSINESS NAME] Loyalty Rewards Program, you agree to the following Terms & Conditions.
Our loyalty program allows eligible customers to earn points through qualifying purchases and redeem those points for available rewards.
Enrollment is voluntary and free.
To participate, customers must register through our designated signup form, QR code, or another approved enrollment method.
Customers are responsible for providing accurate information and keeping their account details current.
Each customer may maintain one loyalty account unless otherwise authorized by [BUSINESS NAME].
Points are awarded for qualifying purchases in accordance with the earning rules displayed by [BUSINESS NAME].
Purchases must be verified by an authorized employee.
Points are credited after purchase verification.
Points are not transferable between accounts.
Points have no cash value and cannot be exchanged for cash.
Refunded, canceled, or fraudulent purchases may result in point adjustments.
Points cannot be earned on transactions that are excluded under the published program rules.
Customers may redeem accumulated points for eligible rewards once the applicable point requirements have been met.
Reward availability and redemption requirements will be communicated through the loyalty program.
Rewards cannot be exchanged for cash, and redeemed points will be deducted from the customer's loyalty balance.
Reward restrictions, expiration dates, or limitations will be disclosed where applicable.
Customers who separately opt in to receive non-marketing loyalty SMS messages may receive:
Loyalty points balance updates
Points earned confirmations
Reward redemption confirmations
Notifications concerning available earned rewards
Important loyalty account updates
Participation in the loyalty program does not require consent to receive SMS messages.
Message frequency varies based on account activity.
Customers who separately opt in to marketing messages may receive:
Special offers and discounts
Exclusive loyalty promotions
Seasonal promotions
Customer re-engagement offers
Invitations to provide feedback or submit a customer review
Marketing SMS consent is optional and is not a condition of making a purchase or participating in the loyalty program.
Submitting a review is always voluntary and does not affect points earned or reward eligibility.
Message frequency may vary depending on purchase activity, available rewards, and communication preferences.
Message and data rates may apply for messages sent or received.
Please contact your wireless provider regarding any applicable messaging charges.
You may cancel SMS communications at any time by replying STOP to a message from our program.
After your STOP request is processed, you may receive a confirmation text. No additional program SMS messages will be sent unless you provide renewed consent.
To resume receiving messages, you may complete the opt-in process again.
Opting out of SMS messages does not automatically cancel your loyalty membership or remove previously earned points.
For assistance with our messaging program, reply HELP to a text message or contact us directly:
Email: [BUSINESS EMAIL]
Phone: [BUSINESS PHONE]
Carriers are not liable for delayed or undelivered messages.
SMS delivery may be affected by mobile carrier availability, network interruptions, or other circumstances beyond our control.
Points expiration rules, if any, will be disclosed as part of the program's earning and redemption rules.
[BUSINESS NAME] may modify rewards, earning rates, redemption requirements, or other program features, subject to applicable law.
We may suspend or terminate the loyalty program, providing notice where required by law.
Any changes affecting previously earned rewards will be handled according to applicable legal requirements.
We reserve the right to investigate suspected fraudulent activity, including duplicate accounts, false purchases, unauthorized point adjustments, or reward abuse.
We may suspend or terminate accounts involved in misuse, subject to applicable law.
Your information is handled in accordance with our Privacy Policy.
For more information about how we collect and protect your personal data, please review:
Privacy Policy: [INSERT PRIVACY POLICY URL]
We may update these Terms & Conditions periodically. Updated terms will be made available on this page with a revised effective date.
For questions about the loyalty program or these Terms & Conditions, contact:
[BUSINESS NAME]
Email: [BUSINESS EMAIL]
Phone: [BUSINESS PHONE]
Website: [BUSINESS WEBSITE]