Full Name
*
Email
*
Phone
*
Order Number
*
Enter it as shown on your order confirmation email, for example RTA1003
Claim type
*
Select an option
Affected items
Item name or SKU 1 (required)
Quantity 1 (required)
Item name or SKU 2
Quantity 2
Item name or SKU 3
Quantity 3
Item name or SKU 4
Quantity 4
Item name or SKU 5
Quantity 5
Description (what happened, in your words; if you chose Other, please explain here)
*
Photos
*
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Type of Damage
Crushed
Broken
Wet
Torn
Bent
Scratched
Punctured
Water Damage
common.other_option
Did you inspect the delivery before signing?
Yes
No
Was the damage noted on the delivery receipt at the time?
Yes
No
Photos (one of the damage, one of the carton with the label visible)
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