To help us process your cancellation quickly, please fill out all the fields in the form (it should only take a couple minutes)

1. Do you pay for your subscription or are you still in your free trial? *

I am paying

I’m on my free trial

2.What is your biggest reason for cancelling? *

Found a better educational platform

Poor quality of teaching

Cost-related reasons

Not challenging enough

Too challenging

Lack of desired features

Student not using it enough

Finished my exams

Other [please specifiy]

3. How would you rate your overall experience with our platform on a scale of 1-10? *

1-3 (poor)

4-6 (fair)

7-8 (good)

9-10 (excellent)

4.How would you rate the ease of use and the user interface of our platform on a scale of 1-10 (1 being difficult and 10 being easy)? *

1-3 (difficult)

4-6 (somewhat difficult)

7-8 (moderate)

9-10 (easy)

5.How would you rate the quality of the live interactive lessons on a scale of 1-10? *

1-3 (poor)

4-6 (fair)

7-8 (good)

9-10 (excellent)

6.What aspects of the platform’s usability or interface do you think needs improvement, if any? Please share your thoughts. *

7. How likely are you to recommend our platform to others? *

1(Not very likely)

10 (Very likely)

8.Please share any additional comments or suggestions you have for improving the experience. *

9.80% of our pupils make two grades progress with us. Could your child be one of them? We really think we have what your child needs to help them reach the grades they truly deserve. Can we interest you in sticking around with 50% off your next billable month? Why not check out this testimonial video of one of our students to help you make the decision *

Yes! Claim my 50% off

No thank you, please cancel

10. Finally, please provide us with your details:

First Name *

Last Name *

Email *

Student First Name *

11. Thank you for your providing your time and insights for cancelling the services. We will be in touch shortly by email with the next steps. We really hope to see you again soon and wish your child nothing but the best for their future.