Contact Details
Service Details
Effective Date: September 5, 2026
These Website & Lead Submission Terms apply when you submit a quote request, contact form, or other inquiry to Fresh Cleaning Service.
Submitting a form to Fresh Cleaning Service is a request for information or a quote and does not create a confirmed booking or service agreement.
A booking is only confirmed once Fresh Cleaning Service has accepted and confirmed the service with you.
You agree that the information you provide is accurate to the best of your knowledge.
Fresh Cleaning Service may use the information you submit to:
respond to your inquiry;
prepare or discuss a quote;
contact you regarding your request;
schedule or coordinate services;
send quote, appointment, or cleaning visit reminders;
provide customer service; and
maintain records relating to your inquiry or customer relationship.
By providing your phone number or email address, you authorize Fresh Cleaning Service to contact you regarding the inquiry or service request you submitted.
This may include phone calls, emails, and text messages reasonably related to your quote, scheduling, appointments, cleaning visits, or customer service.
Optional promotional and marketing communications are subject to the separate marketing consent provided on the form.
Consent to promotional or marketing communications is optional and is not required to request a quote or purchase services.
Where you separately consent to marketing communications, you may withdraw that consent at any time using the unsubscribe or opt-out method provided.
You agree that Fresh Cleaning Service may communicate with you electronically in connection with your inquiry and that electronic records may be used to document your request, preferences, and consent selections.
Your personal information is handled in accordance with the Fresh Cleaning Service Privacy Policy.
Our website and forms may use analytics and advertising technologies to measure website activity, identify how visitors found us, attribute leads to advertising campaigns, and improve our marketing.
More information is provided in our Privacy Policy.
Fresh Cleaning Service may update these Website & Lead Submission Terms from time to time.
The effective date above indicates the current version.
Fresh Cleaning Service
Email: [email protected]
Website: freshcleaningservice.ca
Effective Date: September 5, 2026
Fresh Cleaning Service (“Fresh,” “we,” “us,” or “our”) respects your privacy and is committed to handling personal information responsibly.
This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, submit a quote or contact form, communicate with us, or become a customer.
We may collect information you provide directly, including:
name;
email address;
phone number;
service address;
property and cleaning information;
preferred contact method;
quote or service details;
messages, notes, or other information submitted through our forms; and
communication and consent preferences.
We may also automatically collect certain website and advertising information, including:
IP address;
browser and device information;
pages visited;
referring website or source;
landing page;
date and time of visits;
form and website interactions;
cookies and similar technologies;
UTM parameters;
advertising campaign information; and
advertising click identifiers such as Google Click IDs.
We may use personal information to:
respond to quote and contact requests;
communicate regarding your inquiry;
prepare quotes;
schedule and provide services;
send appointment and cleaning visit reminders;
provide customer support;
maintain customer and lead records;
improve our website and services;
measure advertising performance;
determine how leads and customers found us;
attribute inquiries and customers to advertising campaigns;
prevent fraud and protect our systems;
comply with legal requirements; and
send marketing communications where you have consented or where otherwise permitted by law.
Fresh Cleaning Service may use analytics and advertising platforms such as Google, Meta, and similar providers to measure website activity and advertising effectiveness.
For these purposes, we may collect and process information such as:
advertising click IDs;
referral and campaign information;
UTM parameters;
website interactions;
form submissions;
lead and conversion events; and
limited customer identifiers used for conversion measurement.
Where permitted, information such as an email address may be transformed using cryptographic hashing before being transmitted to an advertising platform for conversion matching and attribution.
These technologies help us understand which advertisements and marketing activities generate inquiries, leads, and customers.
We do not intentionally send sensitive personal information to advertising platforms for advertising measurement.
Our website may use cookies, tags, pixels, and similar technologies to:
operate the website;
remember preferences;
analyze website usage;
measure advertising performance;
attribute leads to marketing sources; and
improve our website and advertising.
You may be able to control certain cookies using your browser or available privacy settings.
Fresh Cleaning Service uses third-party software and service providers to operate its business.
These may include systems for:
customer relationship management;
quote and lead management;
scheduling and job management;
email and text communications;
website hosting;
analytics;
advertising;
automation;
payment processing; and
data storage.
Information may be transferred between these systems where reasonably necessary to manage your inquiry, provide services, maintain records, or measure advertising performance.
These systems may include platforms such as HighLevel, Jobber, Google, Meta, and other service providers used by Fresh Cleaning Service.
If you provide a phone number or email address, Fresh Cleaning Service may use it to communicate with you about a request or service relationship.
These communications may include:
quote follow-ups;
scheduling information;
cleaning visit or appointment reminders;
service updates;
customer care messages; and
other communications related to your inquiry or service.
Promotional or marketing communications will be sent in accordance with the consent you provide and applicable law.
You may withdraw marketing consent at any time.
For SMS messages, you may reply STOP to unsubscribe and HELP for assistance where those functions are available.
Message and data rates may apply.
Mobile telephone information and SMS consent records will not be sold or shared with third parties or affiliates for their own marketing or promotional purposes.
We may provide mobile information to service providers that assist us in delivering communications, scheduling services, providing customer support, or operating our business.
SMS opt-in information and consent will not be shared with third parties for their own marketing purposes.
Fresh Cleaning Service does not sell personal information as a business model.
We may share information with service providers where reasonably necessary to:
operate our website;
manage leads and customers;
provide cleaning services;
communicate with customers;
process payments;
maintain records;
provide technical or operational support;
analyze website activity; and
measure advertising conversions.
We may also disclose information where required or authorized by law or where necessary to protect our legal rights, customers, employees, or systems.
Some technology providers used by Fresh Cleaning Service may process or store information outside Canada, including in the United States.
Information processed in another country may be subject to the laws of that jurisdiction.
Where consent is required, Fresh Cleaning Service will use your information in accordance with the consent provided.
You may withdraw consent to optional marketing uses at any time, subject to reasonable notice and any legal or contractual restrictions.
Withdrawing marketing consent will not prevent you from requesting or receiving Fresh Cleaning Service services.
We retain personal information only for as long as reasonably necessary for the purposes described in this policy and for legitimate business, accounting, security, legal, and recordkeeping requirements.
Information that is no longer required may be deleted, destroyed, or anonymized.
Fresh Cleaning Service uses reasonable administrative, technical, and organizational safeguards intended to protect personal information against unauthorized access, loss, misuse, or disclosure.
No electronic system can be guaranteed to be completely secure.
Subject to applicable law, you may request access to personal information Fresh Cleaning Service maintains about you or ask us to correct inaccurate information.
We may need to verify your identity before processing a request.
We may update this Privacy Policy as our technology, services, or legal requirements change.
The effective date above identifies the current version.
For questions, concerns, or privacy requests, contact:
Privacy Officer
Fresh Cleaning Service
Email: [email protected]
Website: freshcleaningservice.ca