To assist you in making informed choices, A&D Repair & Collision (Repair Facility) is providing you with the following information about different types of parts that may be available for possible use in the repair of your motor vehicle. The repair Facility also wishes to ensure you are aware of our policy regarding the use of certain parts and to obtain your express election and authorization for the parts to be used in the repair of your vehicle.
Collision Repair Replacement Parts are the parts used to repair a collision-damaged vehicle. These include, but are not limited to, exterior sheet metal (e.g., fenders, quarters panels, roof panels, and hoods), structural components, primary, secondary, tertiary, and/or supporting (e.g., bumper impact bars/reinforcements, upper and lower front and rear uni-rails/frame rails, full frame rails, inner A-, B-, C-, D-Pillar reinforcements, Rocker Panel reinforcements, outer and inner wheelhouses, floor pans, rear body panels, cross-members, and the like), exterior plastic components (e.g., bumper facias, tail lamps, headlamps, mirrors,) mechanical and electronic components (e.g., steering and suspension, engine, cooling and heating, transmission, tires, wheels, computer modules, and sensors) and interior components (e.g., airbag modules, seat belts, dashboards, trim components, seating).
The following list succinctly explains the different categories and indicates which type of Collision Repair Replacement Parts will be used to repair your vehicle.
Because we care about you, our customer, and desire to provide the best repair available to you, we must inform you that using AM parts and/or salvage parts in the repair of your vehicle may carry risks. These parts may corrode more easily, have paint problems, may not fit properly, and may not last as long as new OEM parts. In addition, AM parts and salvage parts are not crash-tested by the National Highway Traffic Safety Administration (“NHTSA”). There may be unknown and unforeseen risks and consequences in the use of AM and/or salvage parts that could affect the safety and crashworthiness of your vehicle.
Lease or Finance Agreement Violation: Motor vehicle lease agreements typically require the lessee to have any repairs on the vehicle performed using new OEM parts. Additionally, motor vehicle finance agreements typically prohibit actions that adversely impact the vehicle's value, which may include repairs using AM or salvage parts. Please check the terms of your lease or finance agreement to determine if repairs with certain parts may place you in violation of the agreement.
Decrease in Value: Repairs made with other than new OEM parts may adversely affect the value of the vehicle.
Parts Warranty: Repairs made with other than new OEM parts may adversely impact your ability to have warranty repairs provided and paid for by your vehicle’s manufacturer in the event of a defect or problem. If the use of an AM part causes or contributes to a problem or failure with your vehicle, the automaker may refuse to repair the vehicle under warranty.
Repair Facility Policy: As collision repair professionals, it is the general policy of this facility to use new, genuine OEM parts in the repair of vehicles. You may be satisfied with a repair that includes the use of AM or salvage parts. Under no circumstances, however, will we install a “recycled” airbag, used suspension, “remanufactured wheel,” or any other part we believe to represent a significant risk to the safety of your vehicle.
You, the customer, decide which type of parts are to be used in the repair of your vehicle. As collision repair professionals, we recommend the use of only new, genuine OEM parts. If you elect to have your vehicle repaired using only new OEM parts, an insurer might refuse to pay the full amount for the new OEM parts necessary to repair your vehicle properly. That is an issue between you and the insurer. Our repair agreement is with you, not an insurer, and we will repair your vehicle as agreed upon with you.
If you have elected and authorized the use of AM and/or salvage parts in the repair of your vehicle, you accept full responsibility for their use. We have made clear that the use of AM and/or salvage parts in the repair of your vehicle may carry risks, including unknown risks as to the safety, crashworthiness, and/or ongoing performance of those parts, and the use of these parts is expressly against our professional advice. Therefore, you agree and acknowledge that we accept no liability for the use of AM parts and/or salvage parts in the repair of your vehicle, and you agree to indemnify us and hold us harmless for any and all actions, claims, or issues arising from or connected to the use of aftermarket parts and/or salvage parts in the repair of your vehicle.