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Describe your experience in customer support and community management. (Writing skills matter to us, so please take your time to write well. We’re looking for a great communicator, who can express themselves clearly, in simple language, and in casual tone.)

Share a specific moment where you significantly improved a customer's experience. (Walk us through the strategies you put into practice, any challenges you faced, and the outcome achieved.)

Describe the steps you'd follow if you received an email from a client asking for a refund. Imagine that this client sends an email just asking for the refund but not giving any explanation as to the reason why they want the refund, and they are in the timeframe when they can indeed ask for a refund. *

Could you tell us about your experience in improving community engagement? (Include platforms you've worked with, and how you've used these to build community presence and engagement.)

Please, list here examples of your work in social media management and explain the strategies used in each case. (3 to 4 examples are enough. Please, include links to the corresponding social media profiles/accounts you're listing.)

Discuss your approach to independently solving problems and innovating. (Provide examples of how you've identified issues or opportunities and the steps you took to address them without immediate guidance.)

How have you contributed to team projects or initiatives in past roles, and what was the impact? (This question seeks to understand your collaborative skills and your ability to contribute positively to a team's goals.)

Use ChatGPT to write an email. This is an email to a PR agency in Hollywood. We are contacting them to collaborate with them in promoting our Momentum Hollywood Access live event that we host once a year in Los Angeles, in the Warner Bros. Scoring Stage. This live event is part of our high-level mentorship program Momentum Hollywood Access and with it, we are promoting live musicians and recording with an orchestra. The email shouldn’t use the word "we're", “you”, “your”, “you’re”. If needed feel free to adjust the email yourself. Write the answer down below. *

Please, read the job posting again, and write 2-3 compelling paragraphs, explaining why you are a great fit for this position. Put effort into answering this. This is more important than your résumé! 😀🙏

Why are you a great fit for this position? Write 2-3 paragraphs. *

Create a Looom video (1-3 minutes long) introducing yourself. Talk about the top 3 reasons for why you would like this position. We’re looking for fun people to work with. Feel free to put some energy into it and let your personality shine through! *