Activity & Volume

Count of all completed customer purchases or jobs, not quotes or leads.
Same as above, covering the prior two years.
Customers who bought from you for the first time in the last year.
Each customer counted once, even if they purchased multiple times.

Revenue

$
All income collected before expenses.
$
All income collected over the last two years.
$
Revenue from products sold, not services or labor.

Costs

$
Direct costs of goods or materials used to deliver your service or product.
$
Wages, payroll taxes, benefits, and contractor payments related to delivery.
$
Advertising, promotions, agencies, software, and lead-generation costs.

Team

Full-time and part-time team members, excluding owners.