This training equips agents with the scripts, systems, and protocols needed to convert Zillow Flex leads at the highest level. Agents will learn how to handle inbound Zillow calls coming from the ISA team through the iCONNCT app, as well as how to work the 95% of leads that haven't converted yet to uncover hidden opportunities. The program walks agents through exactly what to do, what to say, and how to follow up so they can consistently turn Zillow Flex leads into closed deals.