Submission Timing:
Preferred Lead Time: Submit your transportation request at least three days in advance.
Next-Day Requests: Submit by 3 PM on business days for next-day transportation.
Weekend & Holiday Requests: Will be addressed on the next business day.
Business Hours Confirmation:
Confirmation responses will only be provided during regular business hours.
Address Accuracy:
If an incorrect address is submitted, the rider may need to wait for another driver to facilitate the route change.
Trip Confirmation:
Once your trip is confirmed, you will receive an approximate pick-up time.
Driver Waiting Period:
A 15-minute grace period is allowed past the scheduled pick-up time for the client to show up.
After 15 minutes, the driver will proceed to the next pick-up.
If you're interested in a long distance trip of at least 30 miles, give us a call at (615) 703-8264