"Thank you for calling The Sharma Law Firm, this is {name}, how can I help you?"
Any details included in the response to this question should be added to the 'Additional Details' field at the end
"I'm sorry this happened. I need to gather some information for the attorneys to see how they can better assist you. May I have your first and last name please?"
Alternate Contact Information
Incident Information
Standard Call Ending:
"Thank you (Caller's Name) for contacting The Sharma Law Firm. I’m going to send all this information over to the attorneys now for their review and they will call you back within 24 hours."
"Is there anything else I can do for you?"
"Thank you again for calling, have a great day/night."
Medical Malpractice Call Ending:
"Thank you for calling The Sharma Law Firm. At this time, the firm is not accepting new medical malpractice cases. We encourage you to continue your search, and we wish you the very best in finding the right representation. Thank you again for reaching out, and have a great day."