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Which programs or age groups does ELC Learning Center currently serve?
Approximately how many children are currently enrolled at ELC Learning Center?
Is ELC currently accepting new enrollments?
How do most new families currently hear about or find ELC Learning Center?
When a prospective parent contacts ELC about childcare or enrollment, what normally happens next?
What software, apps, or systems does ELC currently use to manage the business? Please include anything used for enrollment, attendance, parent communication, payments, accounting, scheduling, or other daily operations.
How do you currently handle tours, applications, and new enrollments? Select all that apply.
How do you currently communicate with parents and families after their child is enrolled? Select all that apply.
How do parents currently pay tuition, registration fees, or other charges? Select all that apply.
What administrative tasks currently take the most time or require the most repetitive follow-up from you or your staff?
If you could automate or improve three things about how ELC operates today, what would they be?
What are the most important things you would like the new ELC Learning Center website to accomplish? Select all that apply.
What are the biggest goals you would like ELC Learning Center to accomplish over the next 12 months?
If we could improve one area of the business first, which would be most valuable to you right now?
Is there anything else about ELC, your current processes, or your future plans that you would like us to discuss during our meeting?
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