We're sad to hear that you're thinking of leaving and we'd like you to know that we're willing to explore all possible options to help you retain your membership if possible.

Because we care about our members health & fitness, so would love to know if there's anything we could do...

So, please don't be afraid to ask us.

Full Name

Email *

Phone *

How would you describe your experience at CrossFit Thurrock? *

Is there anything you feel we could improve on? *

What did you like most about being a member at CrossFit Thurrock? *

We understand that sometimes things change that are only temporary. So, under the right circumstances, it may be beneficial to "freeze" your membership as oppose to cancelling. We allow members to freeze their membership for any 2 month period out of 12 months. This guarantees that the membership price will be the same when it reactivates.

Would you prefer to place your membership on "HOLD" rather than cancel it? *

No, I still wish to cancel it

Yes, I'd like to place it on hold for now.

When Does Your Current Membership Expire (full term)? *

Cancellation Reason *

Please upload any supporting documents if this cancellation is to request an early cancellation in a 12 month term.

I understand that if my cancellation request is within a 12 month term and falls within the fair cancellation policy reasons and I have provided any necessary evidence, my notice period is one month, so my next monthly payment will be taken in full, then the membership will be cancelled. *

Tick box to confirm

I understand that if my cancellation request is within a 12 month term and my reason does NOT fall within the terms on our cancellation policy, then I am liable to pay 3 months membership, or 50% of the remaining term, whichever is lesser - in order to cancel my contract early. *

Tick Box To Confirm