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How long have you been a member?
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Why are you wanting to cancel your membership?
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Are you interested in any of these alternative options?
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Downgrade membership level
Convert to Online Personal Training
Upgrade to Personalised Membership
Place on hold for 8 weeks
Full Cancel
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What are your goals for the next 3 months?
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How effectively did our coaching team support your fitness goals and individual needs?
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✅ Exceptionally Well
👍 Very Well
⚖️ Somewhat Well
🟡 Not Very Well
❌ Not At All
How would you rate our gym facilities for equipment, cleanliness, and ease of access?
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💯 Absolutely Loved It
👍 Pretty Good
😐 It Was Okay
😕 Not Great
👎 Really Disappointed
How satisfied were you with your overall experience at Body Strong?
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🌟 Extremely Satisfied
👍 Very Satisfied
🙂 Somewhat Satisfied
😕 Not Very Satisfied
❌ Not Satisfied at All
How likely are you to recommend Body Strong to a friend or family member?
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💯 Definitely would recommend
👍 Very likely to recommend
🙂 Might recommend
😕 Unlikely to recommend
❌ Would not recommend
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