Terms & Conditions
Course Fees:
Full payment is required upon booking to secure your place in the course.
Course fees are non-refundable, except in the circumstances outlined in the Cancellation and Refund Policy.
Any additional costs for materials or certification will be communicated during registration.
Cancellation and Refund Policy:
If you wish to cancel your booking, you must notify us at least 30 days before the course start date to be eligible for a partial refund (subject to a 20% administrative fee).
No refunds will be provided for cancellations made within 14 days of the course start date.
If a course is canceled by us, you will be entitled to a full refund or the option to reschedule to a later course date.
Rescheduling:
Rescheduling requests must be made at least 30 days before the course start date. Approval is subject to availability in future courses.
Course Attendance:
Participants are expected to attend all course sessions. Failure to attend any part of the course may result in disqualification from the certification process.
Any absences must be communicated in advance, and make up may be offered at an additional cost.
Certification:
Certification will only be awarded upon successful completion of the course, including passing any required assessments and examinations.
Participants must meet the course's requirements and standards to receive the STA certification.
Code of Conduct:
All participants are expected to behave in a professional and respectful manner during the course.
Any misconduct or breach of the code of conduct may result in removal from the course, without a refund.
Health and Safety:
Participants must disclose any health conditions or special requirements at the time of booking.
It is the responsibility of the participant to ensure they are medically fit to undertake the course, including all practical activities.
Privacy Policy:
All personal information collected during the booking process will be kept confidential and used only for course-related purposes.
By participating in the course, you consent to the possibility of photos and videos being taken during the course sessions.
These photos and videos may be used for marketing, promotional, and educational purposes, including but not limited to social media, websites, and brochures.
We will not share your personal information with third parties without your consent.
Force Majeure:
We are not liable for any delays, changes, or cancellations of the course due to events beyond our control, including but not limited to natural disasters, pandemics, or other unforeseen circumstances.
By completing the booking form, you agree to these terms and conditions.