HOW OUR EMERGENCY PROCESS WORKS

Step 1 - We will always try and contact the primary owner first.
Step 2 - If we can't get hold of you, we will try your emergency contact.
Step 3 - Should neither of you be reachable, we will then contact your Vet.
Step 4 - If your Vets can't assist, then our business nominated (Harbour Vets Waterlooville & Havant) have agreed to assist us.
Please contact your Vet to add as an authority to speak to them on your Pet's behalf - this helps reduce the wait time for them to see your Pet in an emergency scenario. This can make a real difference if it's a serious emergency.

Please acknowledge that you have read the above process, and that you are happy with all points of reference. *

Yes

Emergency Contact 1: Name, number and relationship *

Emergency Contact 2: Name, number and relationship

VET DETAILS

Pet (1) registered vets? *

Are all pets reg at the same Vets? If not, use the below box for additional info on other pet's and their Vets

If Pet (2) or if other pets are registered at a different Vets please detail below:

Any allergies / intolerances (food and meds) or specific medical concerns we need to know about? *

Please provide as much detail as possible, or put none.

Should a Vet assessment, or emergency treatment suggest a change in routine, or administer of medication. If we cannot get hold of you, or your emergency contact(s), are you happy for us to adhere to that diagnosis, or do you want us postpone till we hear from you? *

I/We consent

No We Do Not Consent

We are sorry that we have to ask this question, but it's really important to us that we know exactly what your wishes are, if we can't get hold of you. So in a fatal situation, if the Vet advises PTS. Do you consent to this? Or do you want us to tell them to wait until we can reach you or your emergency? If you're not sure on how you'd feel, always better to say no consent. *

Yes, I/We Consent

No, We Do Not Consent

PET WELFARE

Is your pet microchipped? *

Yes: and it's up to date at current address

Yes: but I need to update the address

No: they are not microchipped (we will supply a tracker)

Should your pet not have up to date chipping, if there are any concerns regarding recall: we recommend that you supply a tracker (i.e. apple tag, or Tractive Pet Tracker), during services to ensure that we have a means of locating your pet quickly and safely.

Is your pet vaccinated? *

Yes: but only from puppy jabs

Yes: every year booster

No: we do not vaccinate at all

Please note that due to our licence conditions for both boarding and daycare, we will require evidence of Vaccination records, conducted yearly. If you do not wish to conduct a vaccination, then we suggest you contact your Vets for an anti-body test and provide us a copy so we can sign them off.

Do you administer flea treatment preventation for your pet(s)? *

Yes: every month

Yes: every few months

No: we do not flea prevent our pets

Do you consent to treatment if parasites (fleas / ticks) are found on your pet whilst they are in our care? *

Yes absolutely, even if you can't get a hold of me

No, please contact me first before proceeding

PET WELLBEING

Is there anything else you would like to share with us in regards to your pets health, or your emergency preferences if an incident or accident were to occur?

Let us know as much information as you possible, it will help us to provide top level care at all times.