Privacy Policy

Community Smart Funding
Effective Date: August 26, 2026

Community Smart Funding (“Community Smart Funding,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when using our websites, fundraising pages, Smart Voucher pages, forms, and related services.

This Privacy Policy explains what information we may collect, how we use it, when it may be shared, and the choices available to you.

1. Information We May Collect

Depending on how you interact with Community Smart Funding, we may collect information such as:

  • Name

  • Email address

  • Telephone number

  • Mailing address, when necessary

  • Business or organization name

  • Information submitted through contact, application, sponsorship, or onboarding forms

  • Smart Voucher purchase and redemption information

  • Donation information

  • Communications and customer service inquiries

  • Website usage and technical information, such as browser type, device information, IP address, and pages visited

We may also collect information necessary to operate our Smart Voucher, fundraising, notification, and follow-up services.

2. Payment Information

When you purchase a Smart Voucher or make a donation, payment processing may be handled by a third-party payment provider.

Community Smart Funding does not intend to directly store complete credit or debit card numbers when payment information is processed through these third-party payment services.

Payment providers may collect and process information according to their own privacy policies and terms.

3. How We Use Your Information

We may use the information we collect to:

  • Process Smart Voucher purchases and donations

  • Deliver purchased Smart Vouchers

  • Provide receipts, confirmations, and transaction-related communications

  • Facilitate payments or distributions associated with participating businesses and community organizations

  • Provide voucher redemption information

  • Send reminders regarding unused or unredeemed vouchers

  • Send appropriate follow-up communications after voucher redemption

  • Request feedback or reviews

  • Respond to questions and customer service requests

  • Communicate with participating businesses and community organizations

  • Operate and improve our websites, fundraising pages, and services

  • Detect or prevent fraud, misuse, or security problems

  • Comply with applicable legal and regulatory requirements

4. Community Organizations and Sponsoring Businesses

Community Smart Funding connects participating community organizations with sponsoring businesses.

Information necessary to administer a Smart Voucher or fundraising campaign may be shared with the appropriate participating business or community organization.

For example, a participating business may receive information reasonably necessary to verify or administer a Smart Voucher and its redemption.

We limit such sharing to information reasonably related to operating the Community Smart Funding program and the applicable campaign, voucher, or transaction.

5. Email and Text Communications

If you provide your email address or mobile telephone number, you may receive communications related to your transaction or participation in the Community Smart Funding program.

These may include:

  • Purchase confirmations

  • Smart Voucher delivery

  • Redemption instructions

  • Voucher reminders

  • Transaction or account notices

  • Follow-up communications

  • Review requests

Where required, promotional or marketing communications will be sent only with appropriate consent.

You may unsubscribe from promotional emails by using the unsubscribe link included in those messages.

If you receive promotional text messages, you may opt out by replying STOP or by following the opt-out instructions provided with the message.

Opting out of promotional communications may not prevent us from sending necessary transactional or service-related communications concerning a purchase, donation, voucher, or other requested service.

6. Cookies and Website Technologies

Our websites and fundraising pages may use cookies and similar technologies to operate the website, remember preferences, understand how visitors use our services, improve performance, and measure the effectiveness of campaigns.

Third-party service providers used on our websites may also use cookies or similar technologies subject to their own privacy practices.

7. Service Providers

We may use third-party companies to help us operate Community Smart Funding, including providers of:

  • Website hosting

  • Payment processing

  • Email and text messaging

  • Customer relationship management

  • Digital voucher technology

  • Analytics

  • Automation

  • Form processing

  • Data storage and security

These providers may process information as necessary to perform services on our behalf and may also be subject to their own privacy policies.

8. Sale of Personal Information

Community Smart Funding does not sell personal information to third parties for money.

We also do not provide customer contact information to unrelated third parties for their independent marketing purposes except where you have provided consent or where otherwise permitted or required by law.

9. Donations

When you make a donation through a Community Smart Funding page, information necessary to process and document the donation may be provided to the applicable payment processor and participating community organization.

Please be aware that Community Smart Funding does not make any representation that a payment is tax deductible. Whether a donation or other payment qualifies for a tax deduction depends upon the recipient organization, the nature of the transaction, and applicable law.

10. Smart Voucher Information

Smart Vouchers may contain identifying information, unique voucher numbers, QR codes, barcodes, or other information used to validate and track the voucher.

Voucher purchase and redemption activity may be recorded for purposes such as:

  • Preventing duplicate redemption

  • Confirming voucher validity

  • Providing reminders

  • Maintaining transaction records

  • Measuring campaign performance

  • Providing participating businesses and organizations with appropriate campaign information

11. Information Security

We use reasonable administrative and technical measures designed to protect personal information from unauthorized access, misuse, alteration, or disclosure.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

12. Data Retention

We may retain personal information for as long as reasonably necessary to provide our services, maintain transaction and voucher records, fulfill legal or accounting obligations, resolve disputes, prevent fraud, and enforce our agreements.

Information that is no longer reasonably necessary may be deleted or anonymized in accordance with our business and legal requirements.

13. Children's Privacy

Community Smart Funding services are intended for use by adults and organizations.

We do not knowingly collect personal information directly from children under 13 without appropriate parental or legal authorization.

Community organizations serving children, including schools, youth sports programs, and similar organizations, may participate in Community Smart Funding; however, participation by such an organization does not mean that Community Smart Funding intentionally collects personal information from the children served by that organization.

14. Your Privacy Choices

Depending on applicable law, you may have the right to request access to, correction of, or deletion of certain personal information we maintain about you.

You may also request that we stop certain marketing communications.

To make a privacy-related request, contact us using the information provided below. We may need to verify your identity before completing certain requests.

15. Third-Party Websites

Community Smart Funding pages may contain links to participating businesses, community organizations, payment processors, social media platforms, or other third-party websites.

We are not responsible for the privacy practices, security, or content of third-party websites or services. We encourage you to review their privacy policies before providing personal information.

16. Legal Requirements

We may disclose information when we reasonably believe disclosure is necessary to:

  • Comply with applicable law, regulation, court order, or legal process

  • Protect the rights or property of Community Smart Funding

  • Protect participating businesses, organizations, customers, or the public

  • Investigate suspected fraud, abuse, or security incidents

  • Enforce our agreements and policies

17. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services, technology, business practices, or legal requirements.

When we make changes, we may update the Effective Date shown at the top of this policy. We encourage users to review this Privacy Policy periodically.

18. Contact Us

If you have questions about this Privacy Policy or would like to make a privacy-related request, please contact:

Community Smart Funding

Email: [email protected] 

**Website: ** Communitysmartfunding.com

Important Notice: Community Smart Funding acts as a program administrator and intermediary connecting participating community organizations, sponsoring businesses, and customers. Individual participating organizations and businesses may maintain their own privacy policies and practices, which are separate from those of Community Smart Funding.