Website Terms & Conditions

Welcome to Natural Thairapy. These Terms and Conditions (“Terms”) govern your access to and use of our website, digital content, online booking system, products, and in-person or virtual services. By using our website or receiving services from Natural Thairapy, you agree to be bound by these Terms.

If you do not agree, please discontinue use of our website and services.

1. Acceptance of Terms

By accessing or using our website, booking a consultation, or receiving services, you acknowledge that you:

• Have read, understood, and agree to these Terms

• Are legally capable of entering into binding agreements

• Consent to the collection and use of your information as outlined in our Privacy Policy

Natural Thairapy reserves the right to update, change, or replace any part of these Terms at any time. The latest version will always be posted on our website.

2. Services Provided

Natural Thairapy Solutions offers services including but not limited to:

• Trichology services and scalp assessments

• Hair restoration and wellness consultations

• Holistic hair and scalp health recommendations

• Hair care treatments and products

• Digital content, guides, and educational materials

Disclaimer:
Natural Thairapy does not diagnose, treat, or cure medical conditions unless performed by a licensed medical professional. Our services are holistic wellness and education based and are designed to support overall hair and scalp health.

Products or recommendations are not a substitute for medical advice. We advise clients to consult with a licensed healthcare provider for medical concerns.

3. Eligibility

To use our services, you must:

• Be at least 18 years old, or have legal guardian consent

• Provide truthful, accurate, and complete information

• Not use our services for illegal or unauthorized purposes

We reserve the right to refuse service to anyone who violates these Terms or behaves in a manner considered unsafe or inappropriate.

4. Client Responsibilities

By booking or receiving services, clients agree to:

A. Provide accurate and complete information

This includes:

• Contact information

• Hair and scalp history

• Current medications or conditions relevant to hair health

• Allergies, sensitivities, or prior adverse reactions

B. Pay all agreed-upon fees for services rendered

Payment is required at the time of booking or service, depending on the service policy.

Clients are responsible for:

• Providing valid payment information

• Paying late fees or no-show fees (if applicable)

• Ensuring timely cancellation or rescheduling

C. Follow instructions and recommendations

Results depend on client compliance with prescribed routines, products, and lifestyle recommendations.

5. Service Agreements and Refunds

All services are governed by individual service agreements or invoices. Due to the nature of consulting, dispatching, and compliance support, all sales are final, and no refunds will be issued once work has begun unless otherwise stated in writing.

A. Appointments & Cancellations

• Cancellations must be made 48 hours prior to the appointment to avoid fees.

• No-show or late-cancellation fees may apply.

B. Refund Policy

Because results vary by individual and are influenced by client compliance and biological factors:

• Service fees are non-refundable once services have been completed.

• Digital products, PDFs, and downloads are final sale.

• Product refunds may be issued only for unopened, unused items within 30 days, unless prohibited by health or safety regulations.

C. Subscription or Package Services

For multi-session packages or memberships:

• Refunds are not offered after the first session is completed.

• Transfers may be approved on a case-by-case basis.

6. Limitation of Liability

To the fullest extent permitted by law, Natural Thairapy is not liable for:

• Adverse reactions to products, treatments, or recommendations

• Failure to achieve desired or expected results

• Client misuse, neglect, or failure to follow instructions

• Actions taken based on educational information provided

• Any damages, losses, or injuries resulting from:

  • Website use

  • Consultation outcomes

  • Third-party links

  • Technical issues or downtime

IN NO EVENT SHALL NATURAL THAIRAPY BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES.

7. Intellectual Property

All content on our website, including text, logos, graphics, videos, digital downloads, and educational materials—is the exclusive property of Natural Thairapy.

You may not:

• Copy

• Reproduce

• Modify

• Distribute

• Sell

• Publish

• Create derivative works

8. Termination

Natural Thairapy may terminate or suspend access to the website or services at any time, without notice, for:

• Violation of these Terms

• Fraudulent or inappropriate behavior

• Abuse of services

• Failure to pay fees

Upon termination:

• You must cease all use of website content

• Outstanding balances remain due

• No refunds are issued unless otherwise stated

9. Governing Law

These Terms shall be governed by the laws of the State of Texas without regard to its conflict of law provisions.

10. Changes to Terms

We reserve the right to update or modify these Terms at any time. Changes will be posted to this page with an updated effective date. When changes occur, continued use of the website or services indicates acceptance

We encourage clients to review these Terms periodically.