Assessment Quiz

This assessment will help you measure and improve these three things that determine whether home service contractors thrive or struggle:

- Lead Capture & Response Speed
- Professional Trust Signals
- Automated Customer Journey

Last Name *

First Name *

Email *

Phone *

1. Does your website load in under 3 seconds on mobile phones? *

Yes, under 3 seconds

No, takes longer than 3 seconds

I'm not sure

2. Can customers book appointments on your website 24/7? *

Yes, full online booking

No, phone calls only

I have a contact form

3. Is your phone number clearly visible in the header of every page on your website?

Yes, prominently displayed

No, it's buried or missing

I don't have a website yet

4. Do you clearly list which cities and neighborhoods you serve? *

Yes, very clearly listed

No, it's vague or missing

I serve everywhere

5. Do you know which marketing channels generate your phone calls? *

Yes, I track everything

No, I have no idea

I use one phone number for everything

6. How quickly do you typically respond to new leads? *

Within 5 minutes

Within 1 hour

Same day or next day

When I get around to it

7. Do you have a system for converting missed calls into text conversations?

Yes, automated system

No, I call back when I can

Most calls go to voicemail

8. Are Google reviews prominently displayed on your website homepage? *

Yes, reviews are featured

No reviews shown

I don't have many reviews

9. Do you showcase before/after photos of your recent work? *

Yes, updated regularly

No photos of my work

Stock photos only

10. Do you have automated follow-up for leads who don't book immediately? *

Yes, automated nurture sequence

No, I follow up manually when I remember

I assume they'll call back if interested

11. Which best describes your current business situation? *

Solo operator (just me)

Small team (2-5 employees)

Growing business (6-15 employees)

Established company (15+ employees)

12. What's your primary business goal for the next 12 months? *

Option 1Increase monthly revenue by 25-50%

Book 2-3x more jobs per month

Reduce time spent on admin and follow-up

Expand into new service areas

Build a more professional brand presence

13. What's been your biggest challenge in growing your business? Choose all that apply. *

Not enough qualified leads coming in

Losing jobs to competitors with better websites

Spending too much time on phone tag and follow-up

Can't track which marketing actually works

Missing important calls because I'm on job sites

Website looks unprofessional or outdated

Customers don't trust me compared to bigger companies

14. Which approach would best fit your situation and budget? *

Premium: Done-for-you website with full automation setup

Option 2Standard: Guided setup with templates and ongoing support

Basic: DIY templates with training and resources

15. Is there anything else you'd like us to know about your business goals, timeline, or specific challenges?