When a job or project goes sideways, who makes the call? *

I do. It comes to me.

A lead usually checks with me first.

A lead handles it and tells me after.

A manager owns it start to finish.

Your team leads or foremen got the role because they... *

Were my best techs.

Showed up and stuck around

Showed some leadership.

Were trained to manage.

Have your managers had actual management training? *

None

They learned by watching me.

A little, informal.

Yes, structured training.

Who holds the team or crew to the standard? *

Only me.

Me, and I nudge the leads.

Leads, with my backup.

Managers own it.

If you took two weeks off with the phone off, the schedule would... *

Fall apart.

Limp along.

Mostly hold.

Run fine.

Can your managers run a project or job's numbers (labor, materials, margin)? *

No.

Roughly.

Some can.

Yes.

How often does the team/crew (or Manager) call or text you with questions a manager should answer? *

All day.

Several times a day.

A few times a week.

Rarely.

Full Name *

Last Name *

Email *

Phone *

Organization *

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