TENANT SCREENING

Q1: Do you have written, documented screening criteria for applicants?  *

Yes — written criteria I apply consistently

Mostly — I have informal guidelines but nothing formal

No — I evaluate each applicant on a case-by-case basis

TENANT SCREENING

Q2: How do you handle Fair Housing compliance in your screening process?  *

I've reviewed Fair Housing rules and document my decisions

I have a general awareness but haven't formally reviewed the rules

I'm not fully sure what's allowed — I just use my best judgment

TENANT SCREENING

Q3: How consistent is your application process from one applicant to the next? *

I've reviewed Fair Housing rules and document my decisions

I have a general awareness but haven't formally reviewed the rules

I'm not fully sure what's allowed — I just use my best judgment

LEASE & LEGAL

Q4: When did you last update your lease agreement? *

Within the past year — it reflects current local requirements

1–3 years ago — I'm not sure if it's fully current

More than 3 years ago, or I'm using a generic template I found online

LEASE & LEGAL

Q5: Are you keeping up with local rental law changes? *

Yes — I actively follow changes and update my practices

Somewhat — I hear about major changes but may miss details

Not really — I'm not sure what applies to my property

LEASE & LEGAL

Q6: Do your leases include required disclosures and addenda for your state and city? *

Yes — I've verified required disclosures are included

I think so, but I haven't checked recently

I'm not sure what's required — my lease is pretty basic

MAINTENANCE & OPERATIONS

Q7: How do tenants report maintenance issues, and how do you track them? *

Formal process — written requests, tracked with dates and outcomes

Semi-formal — mostly text/email, but not consistently documented

Informal — tenants text or call me and I handle it as it comes

MAINTENANCE & OPERATIONS

Q8: Do you have a reserve fund or plan for unexpected maintenance costs? *

Yes — I maintain a dedicated reserve fund for each property

Somewhat — I set aside some money but it's not formalized

No — I handle repairs as they come up, often from personal funds

RECORDKEEPING

Q9: If you received a Fair Housing complaint or tenant dispute today, how confident are you in your documentation?  *

Very confident — I keep detailed records of communications and decisions

Somewhat confident — I have some records but not everything is organized

Not confident — my recordkeeping is inconsistent or hard to find

RECORDKEEPING

Q10: How do you track rent payments, security deposits, and financial records? *

Dedicated software or spreadsheet — organized and up to date

Mostly spreadsheet but not always current

Paper, bank records, or memory — nothing systematic

TIME & BANDWIDTH

Q11: How much time do you spend on landlord tasks per month? *

Under 4 hours — my systems run smoothly

4–10 hours — manageable but it takes real time

10+ hours — or it's unpredictable and often stressful

TIME & BANDWIDTH

Q12: When you're away or unavailable, do you have a plan to handle tenant needs and emergencies?  *

Yes — clear backup plan or vendor contacts always available

Somewhat — I have some contacts but nothing formal

No — I'm the only point of contact and that's a problem sometimes

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