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WELCOME TO QUEST!

Thank you for your interest in becoming a Mentor with Quest Collective.

At Quest, we believe participants are the heroes of their own journey. Our role is to walk alongside them as mentors and guides, helping them build confidence, capacity, independence, and meaningful lives.

We are not a traditional support provider. We invest heavily in our team through training, personal development, mentoring, and ongoing support. In return, we look for mentors who genuinely care about people, are committed to growth, and are aligned with our values and culture.

This assessment helps us understand:

  • Your experience and strengths

  • How you approach challenges and support others

  • Your alignment with the Quest Collective culture

  • Your readiness for SIL and ILO mentoring roles

BEFORE YOU BEGIN:

Please allow approximately 20–30 minutes to complete this assessment.

You will be asked to:

  • Record 3 short video responses

  • Complete 3 written questions

  • Share examples from your real-life experience

There are no perfect answers. We value authenticity, self-awareness, and genuine reflection.

Please answer honestly and use real examples wherever possible.

PLEASE WATCH THIS INSTRUCTIONAL VIDEO:

Availability Details:

Section 1. Video Responses:

Please answer the following questions in the format that works best for you.

Our preferred option is a short video response via Loom, as it helps us get to know you and your communication style.

However, we recognise that everyone communicates differently, and we are committed to providing an accessible and inclusive application process.

You may choose to respond in any of the following ways:

Video: Record a short video using Loom and share the link.

Audio: Record an audio response using Vocaroo (or a similar tool) and share the link.

Written: Provide your response in the text box provided.

All response formats will be considered equally. Please choose the option that best suits your communication preferences and accessibility needs.

Question # 1: Complex Support Experience

Tell us about the most complex or challenging support situation you've navigated.

This could involve:

  • Mental health challenges

  • Aggression or high emotional distress

  • Self-harm risk

  • Autism

  • ADHD

  • PDA

  • Intellectual disability

  • Complex trauma

  • Supporting someone whose brain processes the world very differently from your own

Please include:

  • What happened?

  • What was your role?

  • What actions did you take?

  • What was the outcome?

  • Looking back now, what would you do differently?

Please keep your response between 2–5 minutes.

Question # 2: Escalation Scenario

Imagine you are the only support person present during a shift.

A participant with complex behavioural or mental health needs becomes highly escalated. This may involve:

  • Aggression

  • Self-harm risk

  • Severe emotional distress

  • Extreme withdrawal

Walk us through:

  • What you would do first

  • What you would do next

  • How you would prioritise safety

  • What you would deliberately avoid doing

Please keep your response between 2–5 minutes.

Question # 3: Long-Term Mentoring & Self Awareness

Great mentoring is about showing up consistently over time.

Many of the people we support may be part of our lives for months or years. Progress isn't always linear, and some days can be challenging.

Please tell us:

  • What helps you stay engaged and motivated over the long term?

  • How do you manage difficult days or slow progress?

  • How do you recognise when you need support yourself?

  • What strategies help you stay healthy and effective in your role?

Please keep your response between 2–5 minutes.

Section 2. Written Responses:

Question # 4: Why Quest Collective?

We aren't a typical NDIS provider.

At Quest Collective:

  • Participants are the heroes

  • Our team are mentors and guides

  • We focus on transformation, not transactions

  • We invest heavily in training, tools, systems, and personal growth

Tell us:

  1. Why do you want to work with Quest Collective specifically?

  2. What attracted you to this opportunity?

  3. What would your ideal day as a mentor look like?

  4. What moments would make you finish a shift thinking, "That was a great day"?

Written Response:

Question # 5: Self-Assessment

Please rate yourself from 1 to 7 in each area below.

1 = Developing

7 = Highly Skilled

Please rate yourself from 1 to 7 in each area below.

1 = Developing

7 = Highly Skilled

Please rate yourself from 1 to 7 in each area below.

1 = Developing

7 = Highly Skilled

Please rate yourself from 1 to 7 in each area below.

1 = Developing

7 = Highly Skilled

Please rate yourself from 1 to 7 in each area below.

1 = Developing

7 = Highly Skilled

Follow-Up Question:

Of the areas above, which did you score the lowest?

What are you currently doing to improve in that area?

Question # 6: Your Unique Edge

Tell us what you bring to the team.

We believe great mentors come from a wide range of backgrounds and experiences.

Please share:

  • A real example of a time you went above and beyond for someone, OR

  • A time you worked closely with a team to achieve a positive outcome

And tell us:

  • What unique qualities, experiences, or strengths do you bring?

  • What makes you different?

  • How would those qualities improve the lives of our participants and strengthen our team?

Final Message:

Thank You!

Thank you for taking the time to complete your Mentor EOI Assessment.

We appreciate the effort you've invested in sharing your experience, values, and aspirations with us.

Our team will carefully review your application, including your video responses and written answers.

If your application progresses to the next stage, a member of the Quest Collective team will contact you regarding the interview process.

Thank you again for your interest in helping people build capacity, create meaningful lives, and become the heroes of their own journey.

Quest Collective
Supporting Families • Growing Capacity • Living Well