How often do you fail to reply within 5 minutes to a call, text, or email from a potential prospect?

Almost always ( More than 90% of the time)

Frequently (About 50-90% of the time)

Occasionally (About 20-50% of the time)

Rarely (less than 20% of the time)

How do you currently acquire most of your customers?

Word of Mouth

Paid Ads

Organic Search

Leaflets/Flyers

How do you currently manage customer bookings?

Manually (phone calls, emails, spreadsheets, or a physical calendar)

using a basic online calendar (google calendar, Outlook)

Using a booking software, but no automation (e.g. scheduling software without automated reminders or confirmation)

Fully Automated Booking System (e.g. software that handles scheduling, confirmations, reminders)

How often do you receive positive reviews online?

Rarely (less than once a month)

Occasionally (1-3 times per month)

Frequently (4-10 times per month)

Often (10+ times a month)

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