AI Automation Readiness Quiz

Question 1: How do you currently manage incoming calls and inquiries? *

Manual Handling (Receptionist or Team Members)

Basic Call System with Voicemail

Dedicated Call Management Software

AI or Automated Call Routing System

Question 2: Do you have a sales team? *

No sales team; I handle sales myself

Yes, a small team (1-3 members)

Yes, a mid-sized team (4-10 members)

Yes, a large team (10+ members)

Question 3: Is your sales team available 24/7? *

No, business hours only

Extended hours (e.g., evenings)

Limited 24/7 coverage (rotating availability)

Yes, fully staffed for 24/7 operations

Question 4: Does your sales team make outbound sales calls? *

No, only inbound sales are handled

Occasionally, as needed

Regularly, but manually managed

Yes, with automated or AI-assisted tools

Question 5: How are customer support tickets or inquiries handled? *

Manually via email or phone

Basic ticketing system

Automated ticket assignment and tracking

AI-powered support tools (chatbots, self-service options)

Question 6: How do you schedule appointments or meetings? *

Manually via calls or emails

Online booking system

Calendar integrations with reminders

AI-powered scheduling assistant

Question 7: What is the size of your sales and support team? *

Just me (solo entrepreneur)

1-5 people

6-15 people

16+ people

Question 8: How do you track and qualify leads? *

No formal process

Manual lead tracking by sales reps

Basic lead scoring in a CRM

AI-based predictive lead scoring

Question 9: How do you monitor sales and team performance? *

No tracking or reporting

Basic manual reporting

Standard CRM or dashboard analytics

AI-driven insights and predictive analytics

Question 10: How urgent is your need for automation? *

No urgency; current system works fine

Somewhat urgent; ready to improve efficiency

Very urgent; need immediate improvements

Critical priority; must act now

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