Cosy Cleaners' Recruitment Quiz

Cleaning Technician's Interview Quiz - please answer all the questions to the best of your ability. It should only take 5 minutes, then we'll book in an interview.

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Q1. You pick up your cleaning caddy, from the list below, what items must you have to clean the bathroom with? (5 Points) *

Red micro fibre cloth, red mop and red mop bucket, washroom cleaner, toilet cleaner, brillo pad, red mirror cloth, toilet brush.

Blue micro fibre cloth, blue mop and blue mop bucket, washroom cleaner, toilet cleaner, brillo pad, blue mirror cloth, toilet brush.

Red mop and red mop bucket, floor cleaner, red mirror cloth.

Blue micro fibre cloth, toilet cleaner

Q2. You step into the bathroom, which is the most important thing to do first from the list below? (5 Points)

Clean the mirror

Look at what needs cleaning so you can plan your time.

Mop the floor

Hoover the floor

Q3. Cross-contamination is important to avoid when cleaning. Your cleaning solution is a sanitising product, with this in mind, how can cross contamination be avoided when cleaning a bathroom? (More than one answer applies.) (10 Points)

Clean the toilet first, then clean all surfaces with the same designated colour coded cloth

Clean all the surfaces first, then clean the toilet last with the designated colour coded cloth.

Clean with a different colour coded cloth to what is used in the general areas.

Clean all surfaces and the WC as well as urinals but only rinse your cloth right at the end of your cleaning.

Q4. You empty the bin before you start your cleaning, so the waste in the bin bag can not drip on to the areas you have cleaned. Is the picture the correct way to leave the bin after you have emptied and cleaned the bin? (5 Points) *

Yes, because the bins surfaces are cleaned, bag replaced and the bag is tied neatly.

Yes, because it looks like the bin has been emptied.

No, because the bin has been put back in the wrong place.

No, because the lid of the bin is closed.

Q5. You have now decided your plan of cleaning thinking about cross- contamination, which designated colour coded cloth do you use for the bathroom? (5 Points) *

Blue

Yellow

Red

Pink

Q6. You clean the bathroom 5 days a week, how often do all of the surfaces need to be wiped down? (5 Points)

Daily, You might not be able to detect if the bathroom was used or not

Weekly

Every other day

You have checked and the surfaces are cleaned, so, Clean if dirty

Q7. You are about to start your cleaning, which is the correct order of using your washroom cleaner and toilet cleaner to get the most effective clean? (5 Points)

Apply toilet cleaner in the toilet bowl then spray the surface which require cleaning, so all of the surfaces have the right amount of contact time for the sanitiser to kill any existing bacteria or viruses.

Place the washroom cleaner in the toilet bowl and leave it to work while you clean the bathroom with your toilet cleaner.

Clean the bathroom with your washroom cleaner, then spray the toilet cleaner in the toilet bowl and immediately wipe it off, allowing for no contact time.

Put both washroom cleaner and toilet cleaner in the toilet bowl, flush it, then clean the toilet and the bathroom, allowing for no contact time.

Q8. You come across this hand dryer which was previously cleaned by another cleaner, what is wrong with the cleaning quality? (More than one answer applies). (10 Points)

Nothing

All areas around the hand dryer are covered in a build up of dirt and bacteria from the hand dryer.

There is glare on the hand dryer and this is the only issue.

Due to what can be seen in the photo, it is highly likley the underneath of the hand dryer has not been cleaned.

Q9. Select the right order of cleaning to demonstrate your knowledge of cleaning the hand dryer. (5 Points)

Pick the right cleaning solution and spray unto the surfaces - Choose the right cloth and start cleaning - wash your cloth as needed, clean underneath the blower and surrounding panels - stand back and asses your cleaning - if clean, then polish off the metal hand dryer

Pick the right cloth - use only water - wipe all areas and job done

Use only paper towel to wipe off any wet stains - dispose off into the bin - polish the metal hand dryer

Q10. You come across this bathroom tap which was previously cleaned by another cleaner, what is wrong with the cleaning quality? (5 Points) *

There is a build up of dirt and bacteria only along the bottom of the taps neck.

Nothing

There is a build up of dirt and bacteria along the bottom of the taps neck and along the back of the sink.

There are splash marks on the tap and this is the only issue.

Q11. You look down after cleaning the tap and see that the edges of the plug hole has a build up of dirt. How are you going to correct this? (more than one answer applies) (10 Points)

With a Brillo pad, hand bush and a limescale removing cleaning products

With your cloth and multi-purpose cleaner

By making sure all the dirt which is built up is removed around the edges, the middle and any grooves.

This is adequate cleaning and does not need correcting

Q12. Select the right order of cleaning to demonstrate your knowledge of cleaning the tap and plug hole. (5 Points)

Apply your cleaning solution to the bottom of the tap's neck and on the plug hole, leaving time for the recommended contact time of the cleaning solution - Choose the right colour coded cloth (red) to clean with - Scrub with a Brillo pad and brush around all edges, wipe & polish the tap with your cloth, making sure no glare is left - Check that you have cleaned to the right standard

Spray your cleaning solution on the tap - Wipe it off immediately - you do not need any brush or brillo

Clean in the order you see fit.

Q13. You look up and see the mirror is covered in splash marks. How would you get the mirror to shine as it does in this picture? (5 Points)

With a dirty cloth

With a clean cloth with water on, ring the cloth out then wipe the mirrors.

Apply toilet cleaner to the mirrors.

With a brillo pad, washroom cleaner and a red cloth.

Select one option

Q14. You have sanitised and cleaned all of the surfaces, and are left with the toilets and urinals. Please select the answers which apply to clean and sanitise the urinals effectively. (More than one answer applies). (10 Points)

With your red brush, red cloth, Brillo pad and washroom cleaner.

With your blue brush, blue cloth, Brillo pad and washroom cleaner.

By wiping and sanitising all surfaces, interior and exterior, as well as the surrounding walls. Also scrubbing thoroughly the drain and the urinals flusher.

By scrubbing thoroughly the drain and the urinals flusher. You do not need to clean the surfaces as the flusher will do this.

Q15. Please select the answers which apply to clean and sanitise the toilets effectively. (More than one answer applies). (10 Points)

Apply the toilet cleaner, leave for contact time. Pass the toilet brush inside the toilet bowl to remove any dirt and bacteria from under the toilet's rim (and inside the toilet), then flush

Only wipe the exterior as the flusher will get the dirt and bacteria inside the toilet.

Using a clean cloth, wipe the handle, water cistern and work your way downwards towards and beneath the seat, the back rest, the U bend and the sides of the toilet. Always use the clean side of your cloths.

By reaching into the toilet and using a Brillo pad on the inside of the toilet to remove any stains.

Q16. Nearly time to lock up your customers site, just the floors to clean. Please select the correct way to mop? (More than one answer applies). (10 Points)

Sweep/vacuum the floor of any debris, then mop.

By making sure your mops not too wet/too soapy (otherwise it will leave excessive cleaning residue behind..

Make sure you have very bubbly (soapy) floor cleaning water in the bucket to mop with

You do not need to mop as the floor is not dirty, however the bathroom is only cleaned once per week.

Q17. You are exhausted but have some how made it back to the cleaning cupboard, what is important to now do? (5 Points) *

Put away and clean your cleaning equipment, while throwing away any used gloves and rubbish.

Put away your cleaning equipment but there is no need to clean your cleaning equipment right away, it can be done next time.

Clean your cleaning equipment but it does not need to be put away tidily.

Shove everything in to the cleaning cupboard and go home.

Q18. You have cleaned and wringed out your mop, what is the correct procedure to allow for your mop to dry? (5 Points)

Spread your mop over the ringer so the air can dry it, limiting the growth of bacteria.

Place your mop back into the mop bucket to dry.

Leave the mop on the floor to dry.

Leave the mop in the bucket but spread it so it can dry better.

Q19. our cleaning is done and you are now locking up the clients site. How important is it to you that your customer is extremely satisfied with your cleaning? (5 Points)

Extremely important

Important

Partly important

Not important