When customers search for your services on Google, where does your business typically appear? *

Top 3 results

First page but not top 3

Not sure / rarely see us

How predictable are your leads, and do you know where they come from? *

Leads come in consistently and we track where they come from

Some months are strong and we have a general idea where leads come from

Leads are inconsistent and mostly word-of-mouth or referrals

How often does your website generate inquiries or quote requests? *

Regularly generates leads

Occasionally generates leads

Rarely or never generates leads

How quickly does your business respond to new inquiries or leads? *

Within 5–10 minutes

Within a few hours

Often the next day or later

How many Google reviews does your business currently have? *

50+ reviews with 4.5+ rating

10–49 reviews or under 4.5 rating

Fewer than 10 reviews

Does your business have a clear hiring process and onboarding system? *

Yes — documented and consistent

Somewhat — informal process

No — we hire as needed

Do you have an up-to-date employee handbook and HR policies? *

Yes and reviewed regularly

Yes but outdated

No formal handbook

How confident are you that your business is fully HR compliant (i.e. I-9 verification, OSHA, etc.)? *

Very confident

Somewhat confident

Unsure

How well does your team keep up when business demand increases? *

We scale smoothly

Sometimes overwhelmed

Frequently overwhelmed

How high is employee turnover in your business? *

Low and stable

Occasional turnover

Frequent turnover

Business Name *

Full Name *

Email *

Phone *