Marketing is a Message Questionnaire
SECTION 1: FIRST IMPRESSION
Rate each (1–10):
Message is clear and compelling
*
Speaks to a real patient need
*
Stands out from competitors
*
Has a clear next step
*
👉 Section 1 Score
*
SECTION 2: WEBSITE
Matches marketing message
*
Easy to navigate
*
Builds trust (reviews, visuals)
*
Designed to convert
*
👉 Section 2 Score
*
SECTION 3: PHONE EXPERIENCE
Calls answered consistently
*
Staff sounds friendly and confident
*
Team guides conversation effectively
*
Reflects brand message
*
👉 Section 3 Score
*
SECTION 4: EXTERIOR
Parking area clean
*
Building maintained
*
Professional appearance
*
👉 Section 4 Score
*
SECTION 5: FRONT DESK / WAITING
Clean and organized
*
Staff engaged
*
Comfortable environment
*
👉 Section 5 Score
*
SECTION 6: PATIENT EXPERIENCE
Doctor/team matches brand
*
Patients feel heard
*
Communication is clear
*
👉 Section 6 Score
*
SECTION 7: FOLLOW-UP
Follow-up is consistent
*
Patients re-engaged
*
Long-term relationship building
*
👉 Section 7 Score
*
Get Your Results!
First Name
*
Last Name
*
Email
*
Phone
*
👉 TOTAL SCORE