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1. Someone on our team spends hours each week on tasks that follow the same steps every time. (copy)
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Never
Sometimes
Often
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2. We do things by hand that we suspect software could do for us.
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Never
Sometimes
Often
3. People ask "Is this mine or yours?" about the same kinds of work.
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Never
Sometimes
Often
4. A task stalls or gets dropped when it passes from one person to another.
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Never
Sometimes
Often
5. People rely on memory or handwritten lists to know what's due and when.
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Never
Sometimes
Often
6. Managers can't easily see what's overdue or who is waiting on whom without asking.
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Never
Sometimes
Often
7. Important work is done a certain way by one person, and nobody else could do it the same way.
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Never
Sometimes
Often
8. A new hire would struggle to find out what they're supposed to do and when without asking someone.
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Never
Sometimes
Often
9. We have software that only some of the team uses, or that nobody uses fully.
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Never
Sometimes
Often
10. The same information gets entered or tracked in more than one place.
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Never
Sometimes
Often
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First Name
Last Name
Email
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Phone
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