1. When a client asks for something outside your usual process. what happens? *

A) I do it myself.

B) I delegate but still oversee.

C) My team handles it with a process.

2. Where does your core service process live? *

A) In my head.

B) In partial checklists.

C) In a fully documented system.

3. How does your team know what to focus on each day? *

A) I tell them as things come up.

B) We have a shared list I manage.

C) Our system shows priority automatically.

4. A new lead enters your world. what happens? *

A) I follow up manually.

B) I assign it manually.

C) Outreach and scheduling happen automatically.

5. If you took a two week unplugged vacation. what happens? *

A) Chaos.

B) Things happen but pile up for me.

C) Systems run the business with my team.

6. At the end of most weeks you feel… *

A) Exhausted from doing everything.

B) Busy from coordinating.

C) Clear and focused on growth.