Supply Chain Edge: Do you have access to materials, labour, or shipping rates that are significantly cheaper than what a new competitor could get? *

Operational Secret Sauce: If a competitor saw your internal processes, would they still find it difficult or expensive to replicate your level of efficiency? *

Economies of Scale: Does your cost per customer decrease significantly as you grow larger, making it harder for smaller shops to compete on price? *

Integration: Is your service so deeply embedded in your customer's daily routine or business operations that removing it would cause a major disruption? *

Data & History: Do you hold specific records, custom settings, or a history of service for your clients that they would lose if they moved to a competitor? *

The "Hassle" Factor: Would it take a customer more than a full day of effort to research, set up, and train with a new provider? *

Recurring Customers: What proportion of your total revenue is recurring, i.e. the same customers come back to you for products/services every year? *

Community Value: Does your product or service become more valuable to an existing customer every time you sign up a new customer? *

The Industry Standard: Is your business recognized as the "default" choice in your region, such that people feel they have to be part of your network to be relevant? *

Pricing Power: Could you raise your prices by 10% tomorrow and keep the vast majority of your customers because of your reputation (or other reasons why customers deal with you)? *

The "Name" Test: Do customers in your community ask for your business by name specifically, rather than just searching for the service you provide (e.g., "I'm going to [Your Brand]" vs. "I'm going to the hardware store")? *

Legal/Regulatory Moat: Do you hold exclusive licenses, permits, or other rights that are capped or very difficult for a newcomer to obtain in your region or market? *

Market Capacity: Given the size of your local town or region, would a new competitor entering the market likely cause both of you to lose money (i.e. you'd have to lower your prices to compete)? *

Sunk Costs: Would a competitor have to invest in a significant amount of "up-front" capital (on equipment, property, or infrastructure) before they could even earn their first dollar of revenue? *

The "Bridge" Advantage: Do you own the "best" location or the most established distribution route that simply cannot be duplicated? *

Key Manager: As the owner, do you have a "key manager" (in addition to yourself) running the business day-to-day? *

First Name *

Last Name *

Email *

Phone

I consent to receive non-marketing text messages from Conexus Mergers & Acquisitions about my enquiry, at the phone number I provide. Message frequency varies. Message and data rates may apply. Text HELP for assistance, reply STOP to opt out. See our Privacy Policy and Terms of Service.