How Scalable Is Your Expert Business?

You're great at what you do and your expertise creates real results.

But if you’re like most expert business owners, your business still relies heavily on you (your time, your energy, your presence, your problem-solving).

At a certain point, that model stops growing. And it’s not because you’re doing anything wrong.

It’s because you were never handed a business structure that could grow beyond your calendar.

The Scalable Expert™ Quiz is your first step out of that cycle.

In less than three minutes, this diagnostic tool will show you exactly where your business sits across the four dimensions of scalable growth: Identity, Method, Delivery, and Scale.

Your results reveal:

What’s currently working for you
What’s creating friction or inconsistency
Where your business depends too much on your time
And what needs to shift to unlock scalable growth

Your score is a clear starting point that shows you which stage you’re in on the path from Expert Operator to Scalable Expert.

My business relies on my presence to create results. *

1 - Not True at all (I do not experience this in my business. It rarely or never happens.)

2 - Slightly True (I feel pieces of this sometimes, but it is not defining part of how my business operates.)

3 - Moderately True (This shows up regularly. It is a noticeable part of how I work, and I can feel the friction it creates.)

4 - Very True (This describes my business clearly. I run into this issue often, and it limits my freedom, revenue or capacity.)

5 - Completely True (This defines how my business works today. It happens constantly and shapes almost every part of my role.)

I operate primarily as the expert who solves problems rather than the creator of a defined transformation. *

1 - Not True at all (I do not experience this in my business. It rarely or never happens.)

2 - Slightly True (I feel pieces of this sometimes, but it is not defining part of how my business operates.)

3 - Moderately True (This shows up regularly. It is a noticeable part of how I work, and I can feel the friction it creates.)

4 - Very True (This describes my business clearly. I run into this issue often, and it limits my freedom, revenue or capacity.)

5 - Completely True (This defines how my business works today. It happens constantly and shapes almost every part of my role.)

My customers expect me more than they expect a system, a process, or a framework. *

1 - Not True at all (I do not experience this in my business. It rarely or never happens.)

2 - Slightly True (I feel pieces of this sometimes, but it is not defining part of how my business operates.)

3 - Moderately True (This shows up regularly. It is a noticeable part of how I work, and I can feel the friction it creates.)

4 - Very True (This describes my business clearly. I run into this issue often, and it limits my freedom, revenue or capacity.)

5 - Completely True (This defines how my business works today. It happens constantly and shapes almost every part of my role.)

Without my involvement, progress slows or stops. *

1 - Not True at all (I do not experience this in my business. It rarely or never happens.)

2 - Slightly True (I feel pieces of this sometimes, but it is not defining part of how my business operates.)

3 - Moderately True (This shows up regularly. It is a noticeable part of how I work, and I can feel the friction it creates.)

4 - Very True (This describes my business clearly. I run into this issue often, and it limits my freedom, revenue or capacity.)

5 - Completely True (This defines how my business works today. It happens constantly and shapes almost every part of my role.)

I would struggle to step away from my business without revenue dropping. *

1 - Not True at all (I do not experience this in my business. It rarely or never happens.)

2 - Slightly True (I feel pieces of this sometimes, but it is not defining part of how my business operates.)

3 - Moderately True (This shows up regularly. It is a noticeable part of how I work, and I can feel the friction it creates.)

4 - Very True (This describes my business clearly. I run into this issue often, and it limits my freedom, revenue or capacity.)

5 - Completely True (This defines how my business works today. It happens constantly and shapes almost every part of my role.)

My current offer relies more on customization than on a repeatable method or framework. *

1 - Not True at all (I do not experience this in my business. It rarely or never happens.)

2 - Slightly True (I feel pieces of this sometimes, but it is not defining part of how my business operates.)

3 - Moderately True (This shows up regularly. It is a noticeable part of how I work, and I can feel the friction it creates.)

4 - Very True (This describes my business clearly. I run into this issue often, and it limits my freedom, revenue or capacity.)

5 - Completely True (This defines how my business works today. It happens constantly and shapes almost every part of my role.)

I have not fully documented or defined the journey that takes customers from their problem to their desired results. *

1 - Not True at all (I do not experience this in my business. It rarely or never happens.)

2 - Slightly True (I feel pieces of this sometimes, but it is not defining part of how my business operates.)

3 - Moderately True (This shows up regularly. It is a noticeable part of how I work, and I can feel the friction it creates.)

4 - Very True (This describes my business clearly. I run into this issue often, and it limits my freedom, revenue or capacity.)

5 - Completely True (This defines how my business works today. It happens constantly and shapes almost every part of my role.)

I often reinvent delivery for each customer or cohort. *

1 - Not True at all (I do not experience this in my business. It rarely or never happens.)

2 - Slightly True (I feel pieces of this sometimes, but it is not defining part of how my business operates.)

3 - Moderately True (This shows up regularly. It is a noticeable part of how I work, and I can feel the friction it creates.)

4 - Very True (This describes my business clearly. I run into this issue often, and it limits my freedom, revenue or capacity.)

5 - Completely True (This defines how my business works today. It happens constantly and shapes almost every part of my role.)

Customers see my time and attention as the “product” rather than a clear process or transformation pathway. *

1 - Not True at all (I do not experience this in my business. It rarely or never happens.)

2 - Slightly True (I feel pieces of this sometimes, but it is not defining part of how my business operates.)

3 - Moderately True (This shows up regularly. It is a noticeable part of how I work, and I can feel the friction it creates.)

4 - Very True (This describes my business clearly. I run into this issue often, and it limits my freedom, revenue or capacity.)

5 - Completely True (This defines how my business works today. It happens constantly and shapes almost every part of my role.)

My method lives mostly in my head instead of in a structured, teachable, repeatable format. *

1 - Not True at all (I do not experience this in my business. It rarely or never happens.)

2 - Slightly True (I feel pieces of this sometimes, but it is not defining part of how my business operates.)

3 - Moderately True (This shows up regularly. It is a noticeable part of how I work, and I can feel the friction it creates.)

4 - Very True (This describes my business clearly. I run into this issue often, and it limits my freedom, revenue or capacity.)

5 - Completely True (This defines how my business works today. It happens constantly and shapes almost every part of my role.)

Delivery systems rely on me for quality, consistency, and accountability. *

1 - Not True at all (I do not experience this in my business. It rarely or never happens.)

2 - Slightly True (I feel pieces of this sometimes, but it is not defining part of how my business operates.)

3 - Moderately True (This shows up regularly. It is a noticeable part of how I work, and I can feel the friction it creates.)

4 - Very True (This describes my business clearly. I run into this issue often, and it limits my freedom, revenue or capacity.)

5 - Completely True (This defines how my business works today. It happens constantly and shapes almost every part of my role.)

My customer experience depends heavily on live interaction with me. *

1 - Not True at all (I do not experience this in my business. It rarely or never happens.)

2 - Slightly True (I feel pieces of this sometimes, but it is not defining part of how my business operates.)

3 - Moderately True (This shows up regularly. It is a noticeable part of how I work, and I can feel the friction it creates.)

4 - Very True (This describes my business clearly. I run into this issue often, and it limits my freedom, revenue or capacity.)

5 - Completely True (This defines how my business works today. It happens constantly and shapes almost every part of my role.)

I cannot increase the number of customers I serve without increasing my workload. *

1 - Not True at all (I do not experience this in my business. It rarely or never happens.)

2 - Slightly True (I feel pieces of this sometimes, but it is not defining part of how my business operates.)

3 - Moderately True (This shows up regularly. It is a noticeable part of how I work, and I can feel the friction it creates.)

4 - Very True (This describes my business clearly. I run into this issue often, and it limits my freedom, revenue or capacity.)

5 - Completely True (This defines how my business works today. It happens constantly and shapes almost every part of my role.)

I often feel like the bottleneck or single point of failure in my delivery. *

1 - Not True at all (I do not experience this in my business. It rarely or never happens.)

2 - Slightly True (I feel pieces of this sometimes, but it is not defining part of how my business operates.)

3 - Moderately True (This shows up regularly. It is a noticeable part of how I work, and I can feel the friction it creates.)

4 - Very True (This describes my business clearly. I run into this issue often, and it limits my freedom, revenue or capacity.)

5 - Completely True (This defines how my business works today. It happens constantly and shapes almost every part of my role.)

My business does not yet have a scalable delivery system that produces consistent outcomes independent of my time. *

1 - Not True at all (I do not experience this in my business. It rarely or never happens.)

2 - Slightly True (I feel pieces of this sometimes, but it is not defining part of how my business operates.)

3 - Moderately True (This shows up regularly. It is a noticeable part of how I work, and I can feel the friction it creates.)

4 - Very True (This describes my business clearly. I run into this issue often, and it limits my freedom, revenue or capacity.)

5 - Completely True (This defines how my business works today. It happens constantly and shapes almost every part of my role.)

My income is tied directly to my available hours. *

1 - Not True at all (I do not experience this in my business. It rarely or never happens.)

2 - Slightly True (I feel pieces of this sometimes, but it is not defining part of how my business operates.)

3 - Moderately True (This shows up regularly. It is a noticeable part of how I work, and I can feel the friction it creates.)

4 - Very True (This describes my business clearly. I run into this issue often, and it limits my freedom, revenue or capacity.)

5 - Completely True (This defines how my business works today. It happens constantly and shapes almost every part of my role.)

Growth feels heavy because it requires more me rather than more systems. *

1 - Not True at all (I do not experience this in my business. It rarely or never happens.)

2 - Slightly True (I feel pieces of this sometimes, but it is not defining part of how my business operates.)

3 - Moderately True (This shows up regularly. It is a noticeable part of how I work, and I can feel the friction it creates.)

4 - Very True (This describes my business clearly. I run into this issue often, and it limits my freedom, revenue or capacity.)

5 - Completely True (This defines how my business works today. It happens constantly and shapes almost every part of my role.)

I do not have a scalable path for customers to ascend or continue with my work without increasing my workload. *

1 - Not True at all (I do not experience this in my business. It rarely or never happens.)

2 - Slightly True (I feel pieces of this sometimes, but it is not defining part of how my business operates.)

3 - Moderately True (This shows up regularly. It is a noticeable part of how I work, and I can feel the friction it creates.)

4 - Very True (This describes my business clearly. I run into this issue often, and it limits my freedom, revenue or capacity.)

5 - Completely True (This defines how my business works today. It happens constantly and shapes almost every part of my role.)

I have hit a ceiling in how many customers I can serve at once. *

1 - Not True at all (I do not experience this in my business. It rarely or never happens.)

2 - Slightly True (I feel pieces of this sometimes, but it is not defining part of how my business operates.)

3 - Moderately True (This shows up regularly. It is a noticeable part of how I work, and I can feel the friction it creates.)

4 - Very True (This describes my business clearly. I run into this issue often, and it limits my freedom, revenue or capacity.)

5 - Completely True (This defines how my business works today. It happens constantly and shapes almost every part of my role.)

My business cannot grow without sacrificing my personal freedom. *

1 - Not True at all (I do not experience this in my business. It rarely or never happens.)

2 - Slightly True (I feel pieces of this sometimes, but it is not defining part of how my business operates.)

3 - Moderately True (This shows up regularly. It is a noticeable part of how I work, and I can feel the friction it creates.)

4 - Very True (This describes my business clearly. I run into this issue often, and it limits my freedom, revenue or capacity.)

5 - Completely True (This defines how my business works today. It happens constantly and shapes almost every part of my role.)

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