What is your biggest business growth goal right now? *

Get more enquiries

Improve lead quality

Convert more enquiries into customers

Get more repeat customers or referrals

Understand which marketing channels are actually working

How clear is your main offer to a first-time visitor? *

Very clear — people can quickly understand what we do and why they should contact us

Somewhat clear — but our message could be sharper

Not very clear — people often ask basic questions before understanding us

We have multiple offers and it may feel confusing

Not sure

How compelling is your offer compared to competitors? *

Very compelling — we have a clear reason people choose us

Somewhat compelling — but competitors say similar things

Quite generic — mostly based on service, price, or convenience

We compete mainly on price

Not sure

Where do most new enquiries currently come from? *

Multiple steady channels, including Google/search, referrals, ads, or content

Mostly one strong channel

A few channels, but inconsistent

Mostly referrals or random enquiries

Not sure

Are you visible on Google when people search for your service? *

Do you have a website or landing page designed to turn visitors into enquiries? *

Yes, with clear sections, proof, and calls-to-action

Yes, but it may not convert well

We have a basic website or social page only

No proper website or landing page

Not sure

When someone is interested, how easy is it for them to enquire? *

Very easy — clear CTA, fast contact options, low friction

Fairly easy, but there are some gaps

They need to search around or ask manually

The process is messy or inconsistent

Not sure

What happens if a lead does not buy or reply immediately?

Do you nurture leads through email, WhatsApp, retargeting, social content, or other channels?

Do you track where leads come from and whether they become customers?

Do you use a CRM, spreadsheet, or system to manage leads and follow-ups?

Do you have a process to collect testimonials, reviews, referrals, or repeat purchases?

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